All reviews

Rating Breakdown

  • 5
    91% (6,483 ratings)
  • 4
    4% (273 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (208 ratings)
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5 / 5 Share

Dec. 23, 2022

Very responsive support team, always have the right answer. I would recommend YotPo over any other review app. Thanks Sugar!

Store

club.

Using app

About 1 month

Total reviews

9

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Dec. 23, 2022

Hi, Excellent service ! Sugar help me a lot with the display of my reviews !! He also helped me to embed the code on my store.

Store

Haube

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Dec. 22, 2022

We have used it on a few of our Shopify accounts and it has been working well for us. Their support is outstanding and Daniel P was very helpful in installing the widget on our new website.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Jan. 24, 2023

Nick & Sugar both, in customer service, were very helpful when I had issues and stayed with me to figure it out

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Dec. 22, 2022

Good, fast and friendly customer service. Always quick in helping out with a problem. Thank you Yotpo!

Using app

About 19 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Dec. 22, 2022

very fast and helpful chat service moving my reviews from my previous website and changing plans over.

Store

O2wear

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Dec. 22, 2022

Been with Yotpo for years and they've been incredible. Recently I needed extra support and Kenneth was professional & very helpful!

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Dec. 21, 2022

Great App with great service. Had some customer support with the App. They were very quick and helpful in sorting out my Issue. Thank You Yotpo!

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Dec. 21, 2022

Joian Z gave me a great support! I really appreciate it! You have really good quality in your job! Thanks!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Dec. 21, 2022

I needed support collecting my reviews to one easy accessible page on my web shop and Nick S at Yotpo support chat did the job. Very helpful, quick and professional!!! Michael Lone Wolf Leather

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

April 18, 2023

I updated my theme and couldn't figure out how to re add the code for the star rating. Joian Z helped me by adding it back for me.

Using app

12 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Dec. 20, 2022

Great setup support from Ronel! I needed help migrating reviews, and they took care of everything. Thanks!

Store

Jackalo

Using app

12 months

Total reviews

4

Average rating

4.3

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Jan. 11, 2023

とても助かっています。 今はまだ始めたばかりですが、チャットでいろいろ質問ができてたすかりました。 かなり長丁場でしたが、Allenさんが最後まで教えてくださいました。 どうも、ありがとうございました。 Nicoleさんにも迅速に対応していただき、テーマの場所などしっかり教えてもらいました。大変ありがとうございました。 Nicoleさんにまた対応してもらいました。理解が深まりました。

Using app

3 months

Total reviews

3

Average rating

4.7

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Dec. 20, 2022

Rhenant is so nice, helping us solve the problem quickly, thank you so much! Great service, thank you again.

Using app

4 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Dec. 17, 2022

Nicole has been very helpful and quickly resolved all issues I had. Very good customer service provided!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Dec. 16, 2022

THE BEST REVIEWS APP! I RECOMMEEDE THIS APP FOR EVERYONE ECOMMERS. FAST SUPPORT AND VERY HELPFUL. 5 STAR FROM US!

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Dec. 16, 2022

Sugar has been wonderful on more than one occasion to step me through questions I've had and reach a fast resolution. Very happy with the prompt and friendly service.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Dec. 16, 2022

Sugar has given wonderful support service and provided a valuable solution to one of our requirements pending for a long time. Great customer support!

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Dec. 16, 2022

James Edmar C helped me install yotpo on my shopify store easily and seamlessly. He went above and beyond to make sure i had a good yotpo experience, even though i am a beginner. If you are like me, and cant code, dont worry, James can help you out to get it all working without stress.

Store

HempEmu

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Dec. 16, 2022

Not very familiar with the website, needed assistance contacted customer service and right away great customer service from Simoun Francis S!!

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!