All reviews

Rating Breakdown

  • 5
    91% (6,483 ratings)
  • 4
    4% (273 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (208 ratings)
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5 / 5 Share

Dec. 7, 2022

Just getting set up with Yopto. So far service has been amazing with Joian. Looking forward to getting fully set up.

Using app

About 2 hours

Total reviews

9

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Dec. 7, 2022

Customer service is great! I was migrating reviews from another review app and ended up with a ton of duplicates. Spent a few hours taking care of it myself but couldn't figure it out. Customer service resolved the issue in minutes.

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Feb. 21, 2023

Wow I can't believe how long it took me to finally get reviews on my site. Yotpo support, especially Simoun Francis S, took the time to actually go into my site and paste the codes where I needed them to make everything look perfect. I am so thankful for people who care to help their customers. Thank you Simoun!!! Feb 2023 update: I just worked with Albert V who helped me re-install all of the reviews widgets. It was so easy to work with Albert and he got it done so quickly. Thank you Albert for your help, I appreciate it!

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Dec. 7, 2022

I highly recommend this App and Services. I used this service when I used GoDaddy and loved how easy it was for my customers and for myself. I have since switched to Shopify and migrated my information. My reviews did not migrate over so I had to download the App and plug it into my store. I was having difficulties figuring out how to make the app work. I contacted the apps customer service and was taken care of immediately. Lemuel was so much help and had the widget working in no time. Lemuel also customized for me and made sure everything was to my liking. Lemuel went above and beyond to help me and make this widget perfect for my online store.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Dec. 6, 2022

Great experience, Nicole has been fantastic. She was able to assist me with my website thoroughly. Thanks!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Dec. 6, 2022

James in customer support is awesome. He worked hard to get my issue resolved correctly. Thank you very much!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Dec. 6, 2022

Radly was a massive help and understood the requirements! Highly recommend this app :) Customer service is 10/10

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Dec. 6, 2022

Simoun Francis S helped me in importing reviews and setting up the account as well very professionally

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Dec. 6, 2022

Helpful customer service (Thank you Daniel!). The app is easy to navigate and does the job well. Reviews look great on our website.

Using app

Over 4 years

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Dec. 5, 2022

eunice was wonderful to work with i was about to delete the app and he helped me resolve the issue by clarifying where the error was (on my end!)

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Dec. 4, 2022

Much thanks to Donner P today. Was great help with fixing my review page on my website. Also was very responsive and fast .

Using app

10 months

Total reviews

6

Average rating

4.3

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Dec. 3, 2022

I needed help with adding the reviews carousel to my website, I was stuck & a little confused. I reached out to the support team at Yotpo & got Nicole L. Nicole was very supportive, helpful!! Took care of me in less than 5 minutes. Thank you so much Nicole for you help!! I highly recommend Yotpo!

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Dec. 3, 2022

I had trouble with the product photo in the review email. I'm still trying to fix the problem, but Nick from customer support was kind and helpful.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Dec. 2, 2022

This app has provided the social proof I need to get sales and grow my brand. James recently helped me with a couple issues while I was switching themes. Highly recommended for small businesses.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Dec. 2, 2022

The chat support was responsive. Ronel R. was kind and solved my issues immediately. He helped me install the Star Rating. Can't wait to see how this will help our store!

Using app

About 7 years

Total reviews

5

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Dec. 2, 2022

Ronel was so helpful and quick with getting a reviews page up and running! Still new to Yopto, but absolutely loving the functionalities so far.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Dec. 2, 2022

Fantastic integration. Excellent service - I ran into a syncing issue after integration on the free plan, but James via chat, helped instantly. Amazing benefits from using YOTPO.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Dec. 2, 2022

Great customer service. Daniel P did a good job with issue triage and fixing it in a timely manner.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Dec. 2, 2022

Great customer service! Jeorge was awesome! Really helpful. The app is really clean and well designed as well.

Store

Twilla

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Dec. 1, 2022

We have been using Yotpo for a couple years for customer reviews on our website and just recently upgraded to be able to syndicate reviews to Walmart (with invaluable help from Daniel, one of their support engineers). We've had a great experience and would definitely recommend Yotpo, and we'll of course continue using it going forward.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.