All reviews

Rating Breakdown

  • 5
    92% (4,082 ratings)
  • 4
    3% (145 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (128 ratings)

Reviews with Text

  • 99% (4,379)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 9, 2023

Excellent app and customer service. Fast help with any issues setting it up and the reviews automatically roll in from my customers. Top notch! Thank you for helping me grow my business!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Jan. 8, 2023

customer service was A+. Great app! I would recommend to any business trying to get more sales. Will keep app.

Using app

8 months

Total reviews

11

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Jan. 8, 2023

When I was considering this app, the customer service (Warly S) was great when answering my questions.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Jan. 5, 2023

Nicole L was very helpful in assisting us when we needed help fixing our reviews widget. Very useful app. Thank you!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Jan. 5, 2023

Thank you so much for the help Joian Z! It was really great and helped us get reviews on google shopping.

Store

AKIND

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Jan. 4, 2023

Nicole L was very helpful in assisting us when we needed help installing the app to Shopify. Thanks!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Jan. 4, 2023

Service team at Yotpo is super helpful! Love the product. Has really helped us understand our customers and share their stories.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

April 3, 2023

Yotpo's customer service was fantastic!! James Edmar C, Kenneth John, Reinier and Joian Z helped answer all my questions quickly and effectively. Highly recommend!

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Jan. 3, 2023

Wow! This app really works. I've tried a few apps and they didn't from shopify app store. Great work! Very fast response. Thank you Ronel R.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Jan. 3, 2023

I had an issue with my reviews not showing on my website. I also needed to update some product names and url's for previously collected reviews. Nick S. went above and beyond to get everything taken care of for me. He was very easy to work with and thorough, greatly appreciated his assistance :)

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Jan. 3, 2023

James Edmar - thank you for helping us with the setup. Your service is second to none. Thank you, Yotpo!

Using app

Over 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Jan. 3, 2023

James Edmar helped me immediately! I was expecting an answer a few hours later, he not only answered my question, but he also fixed the problem on the back end for me instead of me trying to figure it out. Thank you so much! Love this app!

Using app

Over 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Jan. 3, 2023

It was great getting the right advise from the team. We were assisted by Rhenant and he gave us the right solution.

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Jan. 2, 2023

I ran into a few challenges transitioning over from a prior app. Doner P was extremely helpful in making sure my reviews transitioned over.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Jan. 2, 2023

Warly S is always helpful when I have a question about my Yotpo integrations! We've been using Yotpo for years now and we love the app for getting product reviews onto our website!

Using app

6 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Dec. 31, 2022

Amazing app for collecting reviews and displaying them on the website. The customer service is also amazing, Rhenant answered and sorted my request within 10 minutes of messaging. Would highly recommend!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Dec. 31, 2022

Ahh, Nick was brilliant. Thank you Nick and Yotpo! My reviews we not showing up on the backend and Nick talked me that issue AND THEN went above and beyond to solve my other issue of reviews not showing up on my website. Extremely helpful and listened to what I was trying to do and fixed it all very efficiently and professionally. Thank you agian.

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Dec. 30, 2022

GREAT CUSTOMER SERVICE!! He logged onto my shopify to ensure I entered the codes correctly and perfected my site!! I was sitting at my computer for 2 hours trying to do it myself before reaching out through live chat and BOOM he had it all revised within 15 minutes. HIGHLY recommend.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Dec. 30, 2022

One of the best platform with amazing online support. Rhenant fixed the problem immediately. Really good!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

April 2, 2025

Jeorge Kenneth did a great job getting my link fixed on my shopify. Grateful for his help!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!