All reviews

Rating Breakdown

  • 5
    91% (6,540 ratings)
  • 4
    4% (274 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (210 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 1, 2024

Customer support was quick and efficient. Doner quickly solved an issue with my account email.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2024

ive been using yotpo for all of its services for over 18months now. cant really fault the product. needed service and got fantastic assistance from Vien Saints to get it sorted within 10-15mins. good product and good after sale service.

Using app

Over 10 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 29, 2024

Doner is really great man, he understand the needs quickly and provide the best quality customer services. thanks

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2024

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2024

Thanks to Reymon N he went above and beyond to help me with a review issue that no one else could!

Store

SubLuna

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2024

Great customer service experience with Arven

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2024

Great Service provided by Doner P. Thanks for the support!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 24, 2024

Great customer service if you have any issues!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2024

I am writing to express my sincere appreciation for the exceptional service I received from Donor P regarding an issue I had with importing reviews. Donor P responded very promptly and resolved the issue efficiently and professionally. The level of service provided exceeded my expectations, and I am truly impressed by the promptness and professionalism displayed. It is rare to encounter such a high standard of customer support, and I wanted to formally acknowledge this great experience. Thank you for maintaining such excellent service.

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 22, 2024

Daniel P. was exceptional! fast and efficient service... he handled my question like an absolute pro! Thank you Daniel!

Using app

Over 8 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 20, 2024

Wendyle Christian went above and beyond for me to make sure the 3 tasks i needed were taken care of thank you so much

Using app

1 day

Total reviews

10

Average rating

4.6

5 / 5 Share

Sept. 18, 2024

The peoples are really helpful! I'm happy to say their customer support is good and helpful.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 17, 2024

I am new to using this service, and as a person who struggles with computer lingo, I struggled with this app and modifying code. I did have several customer support team members try to help me. I ended up accidentally exiting all of my application pages where chat boxes were open, multiple times. I struggled, is putting it nicely. Wendyle Christian, Rove, and one other member helped me. I had a lot of questions, a lot of struggles to work through. The last support member I talked to was Wendyle. Very polite, well mannered, and CALM AND COLLECTED. I was a fury of questions, while refreshing my page to make sure I could keep up and understand what was happening. I was annoying, in my own opinion ( I can admit that. I was just trying to understand what was happening. Good intentions, but poor execution. hah!) The team members were very nice and worked very hard with me to make sure all of my concerns were taken care of. GOOD JOB TEAM! Thank you for your help. I literally could not have done it without you.

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 17, 2024

Quick responses with customer service questions. Easy to navigate the platform.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2024

Excellent solution, brilliant customer support and really impressive. Thank you.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2024

WOW ! I'm very happy I was able to placed my carousel thanks you for your help. you are amazing.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

Yotpo’s review app is great! Their team helped me set up star ratings on my collection page, and it looks fantastic. Their support was fast, friendly, and made the whole process smooth. If you're looking for a reliable app to showcase customer reviews on Shopify, I highly recommend Yotpo!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

I spoke to Jeorge and he was wonderful! He solved all the issues I had and I was about to pay someone to this work for me. Im so happy i reached out to the customer service chat before! Jeorge was super easy to communicate with as well and understood everything I needed fixed. Thanks again Jeorge!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

工具不错,强大多种功能,客户也很好

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 30, 2024

Great Service provided by Ruzsel John Nabong. Thanks for the support!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

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