Yotpo: Product Reviews App
Inspire Purchases with Yotpo Reviews
Rating
4.8
feedback
4,519
chart
#313
All reviews
Review RSS Feed
June 11, 2025
I recently reached out to Yotpo’s customer support with a rather intricate challenge. We operate multiple storefronts selling the same product and I needed to consolidate our reviews and product listings across all of them. From the moment I submitted my ticket, Ruzsel John Nabong was incredibly responsive. Within minutes, Ruzsel had scheduled a quick call to walk through our setup. He took the time to understand our unique store configurations and the way each review site was currently linked. On the call he guided me step by step, showing exactly how to map product IDs across platforms and enabling a single, unified review feed for all our stores. Thanks to Ruzsel’s proactive approach and technical expertise what I expected to be a multi day integration headache was solved in under an hour. He even followed up afterward with clear documentation and a couple of extra tips on optimizing review display widgets. If you’re looking for customer support that combines deep product knowledge with genuine care for your success you can’t go wrong with Yotpo, especially with Ruzsel on your side!
Thank you for sharing your experience. We're glad to hear the support team was able to quickly and effectively assist with your multi-storefront setup. It's great to know the guidance and follow-up made the process smooth and efficient. We appreciate your thoughtful feedback!
June 6, 2025
Doner responded promptly and politely, thank you!
Thank you!
June 6, 2025
Great support experience with Ruzsel, thank you Yotpo for having the most exceptional support team members!
Thank you for the kind words. We're glad you had a great support experience and appreciate your recognition of the team's efforts!
June 5, 2025
Great app, john G and Doner are good support if you need help
Thank you!
June 5, 2025
Have been using Yotpo with another Store for years and was great. Migrating to Shopify now and had an issue with accounts linking. Spoke with Jeorge Veri of Yotpo support and he corrected the issue immediately. You could say I am 'Veri' happy with the response I received.
Thank you for the feedback. We're glad to hear your issue was resolved quickly during the migration to Shopify. It's great to know your experience with Yotpo continues to be a positive one!
July 3, 2025
I received excellent customer service from Vien, thank you very much. Thanks
Thank you!
June 5, 2025
Incredibly helpful and efficient Customer Service, versatile Platform. Every time I contact them them are able to help and resolve any issues. I had Reymon Alvero a few times who has incredible knowledge and very efficient. Thank you very much!
Thank you for the great feedback. We're glad to hear the platform is working well for you and that customer service has consistently provided helpful and efficient support. We appreciate your continued trust!
June 4, 2025
Quick great because they can fix our carousel problem quite quickly! love that!
May 29, 2025
John G was so helpful with all my questions that I had and even created a video to help explain something that I had a question about. I really appreciate them always taking time to help us out when needed.
Thank you for sharing your experience. We're glad the support team was able to provide clear, helpful guidance and went the extra mile to ensure everything was understood. We appreciate your kind words!
May 27, 2025
Excellent support, they resolved the case and advised me on how to get the most out of it, as well as on new products.
Thank you for the feedback. We're glad the issue was resolved and that you received helpful guidance on maximizing your setup and exploring new features.
May 21, 2025
I had trouble getting my reviews to show on my website, and I reached out to customer support. Vien reached out and was able to resolved the issue quickly, and right before my brand relauch! I was very pleased with the result and how fast I recieved an answer.
Thank you for sharing your experience. We're glad the issue was resolved quickly and just in time for your brand relaunch. It's great to hear you were pleased with the support and response time!
May 21, 2025
Great customer service and very prompt follow-up. Thank you!
Thank you!
May 21, 2025
Great support .. fast and very helpful! Many thanks to Doner P from the support team!
Thank you for the kind words. We're glad the support was fast and helpful. Always happy to assist!
May 21, 2025
Thank you so much for Ruzsel John, he was very helpful !
Thank you!
May 20, 2025
We ran into an integration issue during setup, and Jeffrey M from the support team was incredibly responsive and helpful. They walked us through the problem step by step and made sure everything was working smoothly. It’s clear they genuinely care about their users’ success. Highly recommend Yotpo to any eCommerce business looking for a reliable review solution backed by excellent support.
Thank you for the great feedback! We're glad the setup issue was resolved smoothly and that our support team provided the guidance you needed. We appreciate the recommendation!
May 20, 2025
I am grateful to the team and John Gatchalian in particular for helping us with the reviews migration. We had a seamless experience. John was incredibly responsive, knowledgeable, and guided us through every step of the process.
Thank you for the feedback! We're glad to hear the migration process was seamless and that our team was responsive and helpful throughout.
May 16, 2025
Outstanding support, a special mention to Arven!
Thank you!