All reviews

Rating Breakdown

  • 5
    91% (6,483 ratings)
  • 4
    4% (273 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (208 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 27, 2022

Incredible support - I got quick and concise help at midnight on a Saturday. It's easy to use and really effective also.

Using app

Over 1 year

Total reviews

4

Average rating

3.5

5 / 5 Share

Nov. 26, 2022

I wasn't expecting anyone to be available to help me right away, late on a Saturday but Kenneth was a a great help.

Using app

Over 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 26, 2022

My support person, Kenneth John M was very helpful and great with communication. Fast response time and professionalism. Thank you!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 26, 2022

Nicole is terrific - very patient and kind in helping me update our newly installed reviews. Thank you for your quick efforts and solid work!

Using app

Over 10 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 15, 2023

The customer service staff Joian Z is so nice and patient to solve our issues and perfectly figured them out. Truly recommend this app!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2022

great support, very helpful resolving all my inquiries, truly recommend this app! app is easy to use.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2022

The customer service staff Albert V is so nice and patient to solve our issues and perfectly figured them out. Truly recommend this app!

Store

Oloyoyo

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 24, 2022

I have been using this app to collect reviews from my customers and had some questions regarding the email scheduling. Doner P. was very helpful in answering my requests and cleared things up for me. I look forward to using this app more as my business scales up :)

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 24, 2022

Great app! Easily collects reviews & the other functions are great too! When I have needed some help navigating the software, Daniel from support assisted me perfectly - couldn’t have asked for better help! Highly recommend!

Store

AMOROSA

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 24, 2022

I was not getting product reviews from my customers. All of a sudden I received a couple of product reviews through Yotpo. It was easy to install. I had issue transferring reviews fro the old app to yotpo. Yotpo resolved that quickly.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 24, 2022

Joian knows the meaning of effortless experience! thanks a lot. He was awesomeeeeeeeeeeeeeeeeeeeeeee

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2022

Great attention and support. We couldn't find a solution to my problem at the time but the attention was great and they really pay attention to what my problem was. Also, a great tool to collecting what your customers think about your brand. We couldn't find a solution to my problem at the time but the attention was great and they really pay attention to what my problem was. Also, a great tool to collecting what your customers think about your brand.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 24, 2022

bonne application et service client au top, je suis satisfaite et recommande à 100% à tout les entrepreneurs

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2022

Ronel was very helpful with my issue and did their best to solve it. Waiting for an email about my issue atm

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2022

I just wanted a reviews page with a 'write a review' and for them to be displayed. I was struggling to set it up, but I contacted support via web chat and Albert was brilliant, got everything set up for me really quickly.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 24, 2022

way better and cheaper than trustpilot. loads of features to get lots of reviews of your products. support is always helpful in fixing issues.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2023

Joian Z & Doner from Yotpo was really helpful. Actual after changing to Yotpo reviews it makes a difference and they will help you with anything from yotpo related on your theme without any problems.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 23, 2022

I was helped by Daniel P Good serivce and fast respone ( Even in night time (amsterdam)) They even suggested to make the changes i need on my store !

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 23, 2022

very good, but I didn't know how to work it but if they need help super 100% willing to help I recommend it

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 23, 2022

We've been using Yotpo for years. We find it very easy to use, it has great customer-facing features, and the customer service has always been very useful and thorough

Using app

Almost 3 years

Total reviews

1

Average rating

5.0