All reviews

Rating Breakdown

  • 5
    92% (4,158 ratings)
  • 4
    3% (152 ratings)
  • 3
    1% (34 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (125 ratings)

Reviews with Text

  • 99% (4,463)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 1, 2022

amazing service and support. so grateful!!!!! Really easy to use and its been a blessings for my business

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2022

I had a problem with installing and setting Yopto with our New Theme. So I reached to Yopto and Allen Yotpo was helped me alot! It was real quick and convinence. I had a nothing to set for my New Theme. I really appreciate what you had done for me! Allen!

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 31, 2022

It works great and the support is excellent. I contacted support and they helped me in a matter of minutes.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2022

Great app and good service. Ronel R help me to solve the problem well. Recommend the app. ......................................

Store

EXHOBBY

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 30, 2022

This app is amazing as well as the customer service. I had the pleasure of working with Daniel P. He was very helpful and patient. Highly recommend this app.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 29, 2022

Yotpo is great and easy to use. I had questions about installing the widget and Reinier D was super helpful and nice to work with. They took care of everything quickly.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2022

Daniel was amazing to work with. He moved my ratings up to the top of the product pages plus added them to my collection pages. My Shopify looks amazing now. Thanks Daniel for being so patient and for solving such a complex issue.

Using app

About 2 months

Total reviews

4

Average rating

4.5

5 / 5 Share

Oct. 27, 2022

Good app! Makes it easy for customers to leave reviews, and it has great built-in functionality to prompt customers to leave feedback. Kind of difficult to install (depending on how your store and products are set up) but Ronel on the support team had my back! Thanks for the great support.

Using app

6 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 27, 2022

Using the app has been great so far and the customer service has been extremely helpful. Having a dedicated place for reviews has made a lot of difference.

Using app

11 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 5, 2024

The service has been great, thanks to Doner for all the help with issues with our rating views on our website and importing our reviews via the app. The responses were detailed, and I have learned so much valuable information.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 26, 2022

Ronel was a great help in migrating the reviews to our new Shopify site. Nice knowing there is readily accessible support.

Using app

27 days

Total reviews

5

Average rating

5.0

5 / 5 Share

May 19, 2023

Yotpo review request emails have a simple layout that makes it easy for customers to give reviews in a few clicks. I find this better than the Loox app which make customers fill out a lot of different fields on different pages. Customer service is also very good, thanks a lot to Simoun and Daniel P for patiently answering all my questions and helping me set up the app!

Store

VIVIKKA

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 26, 2022

Great App, I can always get to a customer service agent when I need help. Great customer service! Kenneth John M is super fast and helpful. Very Professional!

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 25, 2022

Yotpo is a GREAT addition to our website, www.planetorganic.com.au. It's easy to setup and the customer service representative is the AWESOMEST thing in Yotpo! Give Reinier D a raise!

Using app

About 23 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 25, 2022

Great. Customer service it fast and helpfull. App collects the reviews automatically. It would be nicer if it would be easier to customize.

Using app

4 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 25, 2022

Works great. Only issue I had was quickly solved by Djan on the support team. I'll continue to use this app.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 24, 2022

Kenneth John M helped me change a review from a site review to a product review, 10/10 on service, quick and efficient, yotpo always has great customer service

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2022

Reinier D helped me out with some assistance I needed setting things up properly for my website and they went above and beyond my expectations! Highly recommend Yotpo!!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2022

Doner P provided excellent service and this app is great. Glad to have this on our site now for customer validity

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 23, 2022

Reinier was very patient and supportive in importing previously received reviews into Yotpo, and also with many other questions. Thank you.

Using app

About 3 hours

Total reviews

6

Average rating

4.8