All reviews

Rating Breakdown

  • 5
    92% (4,158 ratings)
  • 4
    3% (152 ratings)
  • 3
    1% (34 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (125 ratings)

Reviews with Text

  • 99% (4,463)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 22, 2022

I am very happy with the customer service provided when installing this app. Ronel is a five star :)

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2022

I reached out for help, and James fixed all my problems. My reviews were not displayed where I wanted them, and James fixed my problem. Extremely responsive service made my problem go away in a hurry. Thanks James.

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 22, 2022

J'utilise l'application depuis peu de temps ! Le service client est incroyable !! ils m'ont aidé en quelque minutes à tout mettre en place.

Store

Kardone

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 21, 2022

Very well thought out and executed app. Customer service is fast, efficient and excellent. Especially Ronel R who helped me reinstall the widget. Thank you!

Using app

About 5 years

Total reviews

18

Average rating

3.9

5 / 5 Share

Oct. 21, 2022

Sugar L helped me with much grace, hospitality, and excellent customer service. Looking forward to building up our reviews with Yotpo's support

Using app

11 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Oct. 21, 2022

Simoun Francis S was extremely helpful. Thank you for helping us. We feel comfortable going back to yotpo help services for any other question.

Using app

About 6 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 18, 2023

Thank you so much for Rhenant's help! Very kind, patient and professional. Nice service!!! We will look forward to other functions of this application. Thank you!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 21, 2022

We have migrated our store from Woo commerce to Shopify and were really worried about consequences. Simoun Francis has helped us every step of the process and made sure the reviews were uploaded at exactly the right time. I can not express how grateful I am for the help and how pleasant and professional Simoun Francis has been every time we have been in contact. Big THANK YOU!!! /anna

Using app

3 days

Total reviews

5

Average rating

4.8

5 / 5 Share

Oct. 21, 2022

Easily to install and online support was great. I needed help setting up the carousal on the home page which they did very quickly.

Store

SLIMTOX

Using app

8 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 20, 2022

Rhemy R was very helpful and he fixed all my issues! They spent a lot of time making sure everything worked correctly. Thank you

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 20, 2022

The app is great! the support is very useful and fast. Sugar L help me with my doubts! Also, the app have a lot of useful widgets

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 20, 2022

So far so good! Ronel provided great customer support. They were very responsive and were able to quickly solve our issue.

Store

Mono B

Using app

17 days

Total reviews

6

Average rating

4.8

5 / 5 Share

Oct. 20, 2022

Yotpo reviews app helped us improve our review collection process and even worked well for our SEO efforts on Google and Walmart

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2022

If you are looking for a review platform, you've got the best right here! Yotpo has been not only amazing from a customer support and their product is awesome. It has help our business grow because of it!

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 20, 2022

Simoun Francis S was so kind and patient as he fixed my Yotpo reviews. The reviews were not appearing on my site. Simoun was friendly and prompt and fixed the issue in no time. I now have my reviews showing. One of the easiest experiences so far. Thank you Simoun and Yotpo

Store

BBPD

Using app

25 days

Total reviews

7

Average rating

4.4

5 / 5 Share

Oct. 19, 2022

Great support from Radley installing code to show the stars on my collection pages after I had tried and failed to get it sorted on my own.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 19, 2022

Simoun was helpful in providing support and edits to my star rating widget. It was a quick resolution and we're very pleased.

Store

B2K Pet

Using app

2 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Jan. 12, 2023

I say to everyone - Yotpo has the best customer support on the whole earth. Joian Z helped me solve problem that I had on my site for many days - in a matter of minutes! Can't recommend them enough!!

Store

Dandy

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 18, 2022

We had an issue with the app, and customer service spent hours with us helping us resolve the issues! Super helpful staff and a great reviews service - highly recommend!

Using app

Almost 8 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 17, 2022

Amazing app with amazing customer service. Big emphasis on the customer service. Could not figure out how to do something and reached out and they helped me late at night to get what I needed done. Really appreciate having this app.

Store

HiLyfe

Using app

About 21 hours

Total reviews

3

Average rating

5.0