All reviews

Rating Breakdown

  • 5
    92% (4,082 ratings)
  • 4
    3% (145 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (129 ratings)

Reviews with Text

  • 99% (4,380)
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5 / 5 Share

Oct. 19, 2022

Great support from Radley installing code to show the stars on my collection pages after I had tried and failed to get it sorted on my own.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 19, 2022

Simoun was helpful in providing support and edits to my star rating widget. It was a quick resolution and we're very pleased.

Store

B2K Pet

Using app

2 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Jan. 12, 2023

I say to everyone - Yotpo has the best customer support on the whole earth. Joian Z helped me solve problem that I had on my site for many days - in a matter of minutes! Can't recommend them enough!!

Store

Dandy

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 18, 2022

We had an issue with the app, and customer service spent hours with us helping us resolve the issues! Super helpful staff and a great reviews service - highly recommend!

Using app

Almost 8 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 17, 2022

Amazing app with amazing customer service. Big emphasis on the customer service. Could not figure out how to do something and reached out and they helped me late at night to get what I needed done. Really appreciate having this app.

Store

HiLyfe

Using app

About 21 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 28, 2024

Their customer service chat agent Reinier and Vien Saints were amazing and easy to work with they both helped me with all the installation of the widget. Thank you

Store

Bomens

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 17, 2022

I was assisted by Simon Francis S, who provided me with very good customer service. Answers were made quick and instructions were precise. I recommend

Store

TOCA

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 16, 2022

Rhemy was able to help me solve a problem I had very quickly. He was kind and very professional! Would highly recommend using this app.

Store

Titan

Using app

7 months

Total reviews

8

Average rating

4.6

5 / 5 Share

Oct. 15, 2022

goodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgood

Store

Yuintal

Using app

About 1 hour

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 13, 2022

The app is really helpful. The customer support agent Sugar did really awesome work. Very responsive, kind and friendly. The best one I've talked so far!!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2022

Yotpo is such a convenient app to use for my small business. Anytime I need help, they answer very promptly. Nick was of great help with one of my most recent concerns. Would recommend this app!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 12, 2022

Yotpo is such a convenient app to use for my small business. Anytime I need help, they answer very promptly. Djan was of great help with one of my most recent concerns. Would recommend this app!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 12, 2022

very fast Help!! Sehr freundlich und hat mir auch super schnell geholfen. Kann ich nur weiter empfehlen.

Using app

27 minutes

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 11, 2022

Perfect job assisting. Just what I needed. Thank you so much for this! Will keep you posted if anything else comes up.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2023

Thank you very much Warly, very patient and responsible to help me solve the problem. he is very good.

Using app

7 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 11, 2022

Great support right off the bat! I accidentally uploaded our list from another app twice, and Jeorge helped me with correcting the mistake. In addition, Jeorge helped remove some special character errors which were preventing a proper upload. The back end of the app alos looks great with tons of features. We're excited to make this move to Yotpo Reviews!

Using app

About 3 hours

Total reviews

17

Average rating

5.0

5 / 5 Share

Oct. 10, 2022

I struggled with the app to do myself, but got on the chat with Rilu Jane. She was excellent set it all up for me and I am away.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2022

Excellent customer service. Doner was very patient and willing to help me step by step. highly recommend.

Store

Nella

Using app

6 days

Total reviews

7

Average rating

4.4

5 / 5 Share

Oct. 10, 2022

Great customer service, great functionalities and very easy to set up. Also very easy to use. Thanks!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2022

Really great app that grows with us. I received excellent service in a matter of seconds from Radley.

Using app

Over 2 years

Total reviews

6

Average rating

5.0