Yotpo: Product Reviews App
Inspire Purchases with Yotpo Reviews
Rating
4.8
feedback
4,519
chart
#298
All reviews
Review RSS Feed
May 14, 2025
So far so good. It delivers exactly what I need. I have had a decent response rate from customer's providing reviews. I have needed to contact support a few times now (mostly because I am new to Yotpo and needed assistance in the setup), and the service has always been prompt, efficient and expert.
Thanks for sharing your experience! We're glad to hear Yotpo is delivering what you need and that you're seeing a solid response rate from customers.
May 13, 2025
Team is responsive and very helpful when we needed to transfer reviews from Woocom to Shopify. Great customer service!
Thanks for the great feedback! We're glad to hear the team was responsive and helpful during your review transfer from WooCommerce to Shopify. Always here to make the process smooth and stress-free! 🚀
Oct. 2, 2025
Thanks, again Allen! Great customer support! Doner promptly read and helped with my request without asking me a bunch of questions to answers I had already submitted. That is always greatly appreciated.
Thanks for the kind words! We're so glad the support was prompt and efficient, respecting your time and information is a top priority. Really appreciate you sharing your experience! 🙌
May 13, 2025
I had great help from your customer service tech Joian Z. They were able to walk me through the process on how to transfer reviews from one product page to another. Thank you Joian!
Thanks so much for your feedback! We're thrilled to hear that our support team was able to guide you through the review transfer process smoothly. We're always here to help, glad we could make things easier for you! 😊
May 9, 2025
Angelo was very helpful on chat. We resolved the issue in a timely manner without any issues and provided additional solutions to our issue.
Thanks for the great feedback! We're glad the issue was resolved smoothly and that you received helpful solutions along the way. Always here to support you! 🙌
May 9, 2025
Yotpo has been amazing since we made the change. I couldn't be more excited about the functionality this unlocks, especially thinking about the ecosystem of options they offer like email, SMS, pop-ups, loyalty program, reviews, UGC. In my mind these were all individual systems that can't speak to each other and they all cost XYZ. I'm not saying this will be cheaper if you do the most economical option for each and tie them together, but this whole system will actually drive conversions and customer retention on a different level. And I only have to understand how Yotpo functions, I don't have to learn 11 systems. I'm a founder and have a COO and that is all for the team. We can't just pass this to someone. I'm about 2 weeks in, but the fact that the whole ecosystem can help support the other areas, I'm realizing I couldn't do half of this if they systems don't imtimately work in tandem and read info across the customer jounrey. And I have to mention Robert Kent was my latest help desk rep and he was the absolte best! Anytime I need to live chat someone I can get a real person and they fix my user-error generated issue.
Thanks for sharing such a thoughtful and enthusiastic review! It’s fantastic to hear how Yotpo’s all-in-one ecosystem is making a real difference for your business. Appreciate it!
May 8, 2025
Yotpo´s support has always been top quality. Doner helped me with my recent issue, resolving it quickly and with out problems.
Thanks for the great feedback! We're glad to hear your issue was resolved smoothly and that the support continues to meet your expectations. Always here to help! 💯
May 8, 2025
I had a fantastic experience with Yotpo's customer service today. They are always available to assist with any query, and Kent B was incredibly helpful in resolving my issue quickly and efficiently. Great support every time!
Thanks for the wonderful feedback! We're so glad to hear you had a fantastic experience and that your issue was resolved quickly and efficiently. Consistent, reliable support is what we strive for, appreciate you sharing! 🙌
May 7, 2025
Great customer support! We've had some minor issues and queries with Yotpo since we started using it, and whenever something comes up - the team has been really fast at replying and guiding us through fixing things. Special thanks to Doner who escalated one of our issues quickly and was really clear and precise with steps to address it.
Thanks so much for the kind words! We're thrilled to hear that you've had a smooth experience with our support team. It's great to know that issues are being resolved quickly and clearly, that’s exactly what we aim for. We’ll be sure to pass along your appreciation to the team! 💪😊
May 2, 2025
Arven S. at Yotpo provided exceptional support and was quick, prompt, and incredibly helpful. Truly appreciated!
Thanks so much! We're glad Arven S. was able to help quickly and effectively. Truly appreciated! 🙌
May 1, 2025
Joian Z was great and provided quick and clear assistance!
Thank you!
April 30, 2025
Incredible customer service at Yotpo - special shoutout to Ruzsel J for a timely and thorough resolution to my issue!
Thanks for the shoutout! We're glad the issue was resolved quickly and thoroughly. Appreciate your support! 🙌
April 30, 2025
Excellent customer service thanks to Ruzsel John Nabong. He was quick and solved my problem within minutes. Thanks so much!
Thanks! We're glad your issue was resolved quickly, appreciate the kind words! 🙌
April 29, 2025
Great customer service provided by Jeorge Kenneth, super friendly and professional, so 5 stars with no doubts!
Thanks so much! We're thrilled to hear you had a 5-star experience, appreciate the support! ⭐⭐⭐⭐⭐
April 29, 2025
The support, Warren P, is really helpful with the issue we encountered. Also highly recommended this app - help to boost our brand and sales.
Thanks for the kind words! We're glad the app is helping boost your brand and that support was helpful. 🚀