All reviews

Rating Breakdown

  • 5
    91% (6,473 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (207 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 24, 2024

Doner was able to resolve our request quickly + easily! Much appreciated!

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the feedback! We appreciate your support and are always here to help!

5 / 5 Share

June 24, 2024

Outstanding support as usual. I have been working on a several projects, and as a review and UGC manager, I always recommend Yotpo. Thank you, you guys never let me down. Ty. AT

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review! We are glad to hear that you continue to trust and recommend Yotpo for your projects. Your support and satisfaction mean the world to us. If you ever need any assistance, we're always here to help.

5 / 5 Share

June 21, 2024

I have been using it for a short time, but I have loved it, very simple and easy to use, the customer service is excellent because when Ruzsel J contacted me he helped me with my doubts quickly and efficiently.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience with us! We're delighted to hear that you're loving our product and finding it simple and easy to use. It's also wonderful to know that Ruzsel J provided you with excellent customer service by addressing your doubts quickly and efficiently. We strive to provide the best support possible, and we're here to assist you every step of the way.

5 / 5 Share

June 20, 2024

I had a few issues when setting it up but customer service was quick to help.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing and for the positive review!

5 / 5 Share

June 20, 2024

Great support from Ruzsel with importing product and reviews into Yotpo for Tiktok import.

Using app

5 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for the kind words! We're happy to see your reviews are getting syndicated into Tiktok. Feel free to reach out again if you have any questions or concerns.

5 / 5 Share

June 19, 2024

The customer service was amazing. Regie was very polite, knowledgeable and swift with his responses.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled to hear that Regie provided you with amazing customer service. If there's anything else we can do for you, please don't hesitate to reach out.

5 / 5 Share

June 19, 2024

Ruzsel John Nabong made this super simple and was able to help me greatly!

Using app

About 2 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad to hear that Ruzsel John Nabong provided you with excellent assistance and made your experience super simple.

5 / 5 Share

June 19, 2024

Well, the support help a lot. That's a fact ! They deserve 5 Stars

Using app

About 1 year

Total reviews

5

Average rating

4.6

Developer Reply

We're thrilled to hear that our support team was able to assist you effectively! Thank you for acknowledging their helpfulness and for your five-star rating.

5 / 5 Share

June 15, 2024

Yotpo offers many features. They are too many to list here, but as a small business that is scaling quickly we also need features of larger business and they have all the bells and whistles. And customer service is always - and I mean always - top notch. Fast and friendly. Can't ask for more =)

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience! We're thrilled to hear that Yotpo's wide range of features meets your needs as a growing small business. It's fantastic to know that our customer service has consistently provided fast and friendly support. Your satisfaction means a lot to us, and we're here to support your business every step of the way.

5 / 5 Share

June 15, 2024

Ruzsel was great he handled my issue quickly and made sure everything I needed was done great customer service

Store

R&R Now

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're delighted to hear that Ruzsel provided you with excellent customer service and resolved your issue promptly.

5 / 5 Share

June 13, 2024

Using app

About 9 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review!

5 / 5 Share

Aug. 20, 2024

Thank you Mitch for quickly relocating the position of the stars widget on our product pages. Much appreciated!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We're glad to have promptly excluded the specified order numbers from receiving review requests. If there's anything else we can assist you with, please feel free to reach out again.

5 / 5 Share

June 12, 2024

I have been using this in my previous store and still preferred review app .

Using app

21 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your feedback!

5 / 5 Share

June 12, 2024

I've used this app for about two years. I do love things about it but it does slow down free shopify theme versions (I was using the carousel on the main page). I have used the help options multiple times with success but this last time (today) I had Doner who FINALLY helped me to get me exactly what I was looking for. I still have all my reviews but now on a page with a button so all reviews are stored in one place (including on each item page) and my site is already faster. Doner was such a huge help and far surpassed any other customer service member I've had these last few years.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your experience with us! We're glad to hear that you've enjoyed using our app overall, despite the challenges with the free Shopify theme versions. We appreciate your feedback and hope you continue to find our app beneficial for your business!

5 / 5 Share

June 11, 2024

I love their technical team. I’ve been using this web app since 2019. I’ve built up so much customer rapport using this wedge, and I recently redid my website and the reviews disappeared but Wendyle fixed it in less than five minutes! I love how you can click on the reviews from the top of the page and go to the bottom to review all your customer reviews on your products!

Using app

Almost 6 years

Total reviews

5

Average rating

3.2

Developer Reply

That's wonderful to hear! It sounds like you've had a great experience with Wendyle and the support team. The ease of accessing customer reviews is definitely a plus. Thanks for sharing your positive feedback!

5 / 5 Share

June 11, 2024

Great support; Ruzsel helped me quickly!

Store

NOVA

Using app

12 months

Total reviews

35

Average rating

4.8

Developer Reply

We appreciate your feedback! (:

5 / 5 Share

June 11, 2024

Great support service provided by Gabriel when i had a problem with my uploaded reviews :)

Using app

27 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your experience!

5 / 5 Share

June 9, 2024

Love this app. Doner was very helpful with setting up my reviews widget Thanks!

Store

Hamlin

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

We're thrilled to hear that you love the app and that Doner was very helpful in setting up your reviews widget. Your satisfaction is our top priority!

5 / 5 Share

June 8, 2024

Ruzsel J, assisted me today and he provide exact same info which I needed. Thank you

Using app

About 12 hours

Total reviews

1

Average rating

5.0

Developer Reply

Glad to hear that you received the information you needed. Thank you for sharing!

5 / 5 Share

June 7, 2024

good service from Ruzsel John Nabong

Using app

Almost 4 years

Total reviews

3

Average rating

4.3

Developer Reply

Thank you for your feedback. We appreciate it!