All reviews

Rating Breakdown

  • 5
    92% (4,082 ratings)
  • 4
    3% (145 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (129 ratings)

Reviews with Text

  • 99% (4,380)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 8, 2025

Great

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2025

Doner P thank you so much for your assistance! Great help!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 6, 2025

I needed to ask for support for the feature, and Vincent C. was very swift to respond, polite and knowledgeable. My quaestion was answered immedatly and I am very satisfied with the help I've received

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 6, 2025

Awesome, Support! What stood out the most was Ruzsel's dedication to ensuring everything was resolved to my satisfaction. They not only addressed my immediate issue but also went above and beyond by offering proactive suggestions to optimize my setup. The level of attention to detail and personalized support I received truly exceeded my expectations. The entire process was smooth, efficient, and stress-free, thanks to Ruzsel’s expertise and commitment to excellent service. Every question I had was answered with clarity and precision, making me feel fully supported at every stage. It’s rare to encounter such high-quality support these days, and I am genuin grateful for the assistance I received. Thank you, Ruzsel J., and the Yotpo Support Team, for delivering such an outstanding support experience!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re thrilled to hear that our support team provided such thorough and personalized assistance. It’s great to know that the process was smooth, efficient, and exceeded your expectations. We truly appreciate your kind words and are always here to help whenever you need support!

5 / 5 Share

Aug. 5, 2025

Ruzsel J is an incredibly helpful, knowledgeable, and overall exceptional support representative. He solved my problem within minutes and guided through every step of the process. Thank you so much! Please make sure Ruzsel J receives this recognition as he is incredibly deserving of it!

Using app

Over 4 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re delighted to hear our support team provided fast, knowledgeable, and thorough assistance. We truly appreciate your kind words and are always here to help whenever you need support!

5 / 5 Share

Aug. 4, 2025

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2025

Great product and experience. We ran into an issue with how our reviews were grouped and Ruzsel J. helped us immediately with the issue.

Using app

Almost 7 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re glad our support team was able to assist you quickly and resolve the issue with your reviews. We appreciate your kind words and are always here to help whenever you need support!

5 / 5 Share

July 29, 2025

Excellent customer service! Ruzsel is the best.

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 28, 2025

Doner P is super helpful! Provided me with the correct answer right away.

Store

huha

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 16, 2025

I received exceptional assistance from John Gatchalian. He genuinely took the time to help resolve our website issues and monitored the situation until everything was fully resolved. John's dedication, responsibility, and commitment to customer service truly stood out. We're very grateful for his support!

Using app

About 3 years

Total reviews

8

Average rating

5.0

5 / 5 Share

July 17, 2025

Suuuper helpful! Quick responses and 5-star communication. Would reach out again.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2025

I was having a hard time finding the code to delete the Reviews Carousel I had put in the wrong place on my website. I contacted Yotpo support and Vien Saints E very quickly resolved my problem in just a few minutes. I am so thankful for the quick response!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2025

Reymon N. was very helpful and quick to fix our issue at hand!

Store

Poppin

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2025

Great customer support service. John G. was very helpful and kind, and helped me resolve my issue quickly:)!

Store

Zoefull

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 5, 2025

Amazin customer support Reymon N nailed all my issues.

Using app

2 days

Total reviews

9

Average rating

4.6

5 / 5 Share

July 3, 2025

At first, we were having issues with the syndication of our reviews, and the process was moving quite slowly. Doner P from Yotpo Product Reviews took the time to look into what was causing the delay and made sure to speed things up by re-running the backfill process and ensuring everything was properly set up. He was very helpful and communicative :)

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2025

Vien Saints Espinosa helped me with my review layout issues and regrouped my products for me. she was so polite and helpful! thanks to her i can launch my site today!

Store

My Store

Using app

--

5 / 5 Share

July 1, 2025

Amazing customer service support from Ruzsel, J today!! We always wanted to be able to feature reviews on both our regularly priced and sale priced SKU. John helped me through the super easy steps. Was very patient and was able to make sense of all my questions.

Store

Kiyonna

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 13, 2025

The live chat support is great with Yotpo. Massive shout out to Jeffrey M who was able to find the solution for an issue I was having

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 1, 2025

Reymon N. was very professional and helped me with a lot of questions, highly recommended!

Store

ussa

Using app

About 23 hours

Total reviews

2

Average rating

5.0