Yotpo: Product Reviews App
Build trust and boost revenue with product reviews & UGC
Rating
4.8
feedback
4,431
chart
#294
All reviews
Aug. 6, 2025
I needed to ask for support for the feature, and Vincent C. was very swift to respond, polite and knowledgeable. My quaestion was answered immedatly and I am very satisfied with the help I've received
Aug. 6, 2025
Awesome, Support! What stood out the most was Ruzsel's dedication to ensuring everything was resolved to my satisfaction. They not only addressed my immediate issue but also went above and beyond by offering proactive suggestions to optimize my setup. The level of attention to detail and personalized support I received truly exceeded my expectations. The entire process was smooth, efficient, and stress-free, thanks to Ruzsel’s expertise and commitment to excellent service. Every question I had was answered with clarity and precision, making me feel fully supported at every stage. It’s rare to encounter such high-quality support these days, and I am genuin grateful for the assistance I received. Thank you, Ruzsel J., and the Yotpo Support Team, for delivering such an outstanding support experience!
Thank you for your feedback! We’re thrilled to hear that our support team provided such thorough and personalized assistance. It’s great to know that the process was smooth, efficient, and exceeded your expectations. We truly appreciate your kind words and are always here to help whenever you need support!
Aug. 5, 2025
Ruzsel J is an incredibly helpful, knowledgeable, and overall exceptional support representative. He solved my problem within minutes and guided through every step of the process. Thank you so much! Please make sure Ruzsel J receives this recognition as he is incredibly deserving of it!
Thank you for your feedback! We’re delighted to hear our support team provided fast, knowledgeable, and thorough assistance. We truly appreciate your kind words and are always here to help whenever you need support!
July 31, 2025
Great product and experience. We ran into an issue with how our reviews were grouped and Ruzsel J. helped us immediately with the issue.
Thank you for your feedback! We’re glad our support team was able to assist you quickly and resolve the issue with your reviews. We appreciate your kind words and are always here to help whenever you need support!
July 16, 2025
I received exceptional assistance from John Gatchalian. He genuinely took the time to help resolve our website issues and monitored the situation until everything was fully resolved. John's dedication, responsibility, and commitment to customer service truly stood out. We're very grateful for his support!
July 17, 2025
Suuuper helpful! Quick responses and 5-star communication. Would reach out again.
July 15, 2025
I was having a hard time finding the code to delete the Reviews Carousel I had put in the wrong place on my website. I contacted Yotpo support and Vien Saints E very quickly resolved my problem in just a few minutes. I am so thankful for the quick response!
July 8, 2025
Great customer support service. John G. was very helpful and kind, and helped me resolve my issue quickly:)!
July 3, 2025
At first, we were having issues with the syndication of our reviews, and the process was moving quite slowly. Doner P from Yotpo Product Reviews took the time to look into what was causing the delay and made sure to speed things up by re-running the backfill process and ensuring everything was properly set up. He was very helpful and communicative :)
July 2, 2025
Vien Saints Espinosa helped me with my review layout issues and regrouped my products for me. she was so polite and helpful! thanks to her i can launch my site today!
Store
My Store
Using app
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July 1, 2025
Amazing customer service support from Ruzsel, J today!! We always wanted to be able to feature reviews on both our regularly priced and sale priced SKU. John helped me through the super easy steps. Was very patient and was able to make sense of all my questions.
Oct. 13, 2025
The live chat support is great with Yotpo. Massive shout out to Jeffrey M who was able to find the solution for an issue I was having