Yotpo ‑ Product Reviews App
Inspire Purchases with Yotpo Reviews
Rating
4.8
feedback
7,150
chart
#1,000
All reviews
Rating Breakdown
Review RSS Feed
Aug. 29, 2024
Doner P was able to fix a problem. His communication was easy to understand and he got right to the point the others had not. Really appreciate the help - quick, simple, and easy! Thank you.From japan.
Thank you for your feedback. Rest assured, we aim for 100% quality across all our support agents. Appreciate it!
Aug. 29, 2024
Vien has been amazing helping me finding the right things I needed for editing the widget for the webshop.
Good to hear about your experience! Thank you for sharing.
Aug. 29, 2024
驚くほどの速さで問題を解決してもらいました。 大変満足しています。 Reymon N.さんの対応は素晴らしかったです。
Fast responses = fast resolution! Thank you for sharing your experience.
Aug. 29, 2024
Great app! Ian Doner was extremely helpful and spent hours with me on the chat, answering my every question and solving every problem. If you're unsure about Yotpo, the customer service alone should make you download it. 10/10 recommended! Thank you!!!!
Thank you for the recommendation! We appreciate it!
Aug. 28, 2024
The support is very helpful and really friendly! I had an amazing chat with Ruzsel J who was very polite and thorough in getting to the root of the problem of our reviews not showing up on a product page. In stead of giving instructions on how to fix the issue, he went out his way, asked quality questions, performed an analysis, identified and resolved it himself. Can't be more happy with his service!
Awesome experience. Thank you for sharing!
Aug. 28, 2024
We encountered an issue where users couldn't submit reviews from mobile devices using the Yotpo review widget. The modal wouldn't allow necessary fields to be scrolled within. Yotpo's support team responded very quickly to our concerns. They identified the root cause of the problem and guided us through the resolution process smoothly. I'm especially grateful to Arven for their support. Thanks to their quick and accurate assistance, we were able to resolve the issue in a short time, which was a great help.
Fixing bugs and finding its root cause can be challenging, we appreciate your patience with us. Thank you for sharing this!
Aug. 23, 2024
Ruzsel J was so helpful and quickly fixed my issues.
Thank you for your feedback.
Aug. 23, 2024
Amazing support team. Really nice interface for admin panel. Easy to use import revies from other platforms
Great to hear feedback on our user interface and UX! Our team is hard at work in revamping our UI and UX. Thank you for sharing your experience!
Aug. 22, 2024
wendyle was able to resolve my concern right away
Thank you for your feedback!
Aug. 20, 2024
The customer service staff Daniel P answered and solved the problem very quickly, which solved my problem very well
Store
My Store
Using app
About 1 month
Quick responses indeed makes a difference. Thank you for sharing your experience.
Aug. 19, 2024
Mitch was really helpful! Great app!
We appreciate your feedback!
Sept. 30, 2024
Wendyle is amazing! I got some questions about importing and exporting the reviews, she supported me from the start to the end, and fixed everything I encountered. And she is super efficient in fixing my problems. This is the type of support we all need as a brand owner. *Update: I had some new questions about exporting and importing reviews, and Ruzsel J and Doner assisted me for the last two times. They did an amazing job, fixing my issue very quickly. They were knowledgeable, provided all the information I needed, and offered fast and straightforward support.
Great to see our support agents shine! Thank you for sharing your experience!
Aug. 19, 2024
Great and quick help with an issue I was having!
Thank you for your feedback!
Aug. 17, 2024
Ruzsel John he got in call with me and got the app working so since i was planing to uninstall the app he changed my mind and make it working , thanks again for the
We’re glad Ruzsel was able to resolve the issues and change your mind about uninstalling the app. Thank you for sharing your experience!
Aug. 17, 2024
Ruzsel J is a fantastic support rep - the whole support team within Yotpo is so detailed and will help you across any of your product lines
Thank you for the great feedback! No doubt about Ruzsel's and the team support being fantastic! So good to hear you're utilizing multiple products from us!
Aug. 17, 2024
Ruzsel J thank you for fixing my issue your the best
Thank you for sharing your experience!
Aug. 17, 2024
I worked with Ruzsel John to make some updates to my reviews component on my homepage. He was very knowledgable and was able to find a solution to my problem quickly and actually made the edit for me. Thank you!
We’re glad Ruzsel was able to quickly solve your issue and make the necessary edits for you! Thanks for sharing!
Aug. 16, 2024
Ruzsel was great support. Made importing reviews mostly easy!
Thank you for the feedback!
Aug. 16, 2024
Super quick to respond and answered my questions perfectly.
So glad to hear that! We appreciate your review.
Aug. 15, 2024
I had an issue with the changing the email associated with our account. Arven was a great help and very quick to make the necessary changes. We also had an issue with linking our new website with the Yotpo App. The customer support was very quick in responding and fixing our issues.
We're glad Arven was quick to help with your issues! Thanks for the feedback!