All reviews

Rating Breakdown

  • 5
    92% (4,158 ratings)
  • 4
    3% (152 ratings)
  • 3
    1% (34 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (125 ratings)

Reviews with Text

  • 99% (4,463)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 29, 2022

I was super frustrated with some problems i was having getting the star rating to show and I (begrudgingly) used the chat box. I was sure I’d be asked things like — is your computer plugged in, and waste tons of time but he was SO HELPFUL! Logged in and fixed it all for me!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

I would like to give a shoutout to the Yotpo Customer Service team for being super helpful. We recently had some issues in uploading reviews [uploaded reviews for the wrong variation] and they helped us until we got the correct one uploaded. Thank you Daniel, Rovi, Edilyn, Mitch and to all other support team members who have helped us. You guys are the best!

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 29, 2022

Die App funktioniert wie sie es verspricht und bietet viele Einstellungsmöglichkeiten. Bei Schwierigkeiten ist der Kundensupport super schnell und sehr hilfsbereit. Klarer Pluspunkt. Daniel hat bisher jedes Problem gelöst und ist dabei ausgesprochen nett. The app works as promised and offers many setting options. In case of difficulties, the customer support is super fast and very helpful. Daniel has solved every problem so far and is extremely nice.

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 29, 2022

I had an issue with the re-sending of review requests. I clicked the chat icon and resolved the problem in 10min. Very helpful customer support

Store

myzumio

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2022

Great customer service. Easy to set up. Good value. We created a new website and were able to keep all of our reviews from our old website.

Using app

Almost 2 years

Total reviews

3

Average rating

3.7

5 / 5 Share

Sept. 29, 2022

Yotpo was the best review app we could find. Easy to set up and use. Excellent (fast & friendly) customer service.

Store

Qallo

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 27, 2022

Excellent customer service. Albert V helped me setup my carousel because I was having some issues with it. He made sure I was satisfied before the chat ended.

Store

Byrani

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 27, 2022

Rhenant went above and beyond to help me with the specific CSS changes I needed on the review widget. They were able to match the theme I'm using on Shopify perfectly as well as make knit-picky changes I had requested. Thank you so much, Rhenant! You made a huge difference to our website.

Using app

12 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 27, 2022

Great customer service. Djan was very helpful in transitioning my reviews from another platform. No way I could have done this on my own.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

This is the second time to contact the help desk as a contractor messed up my code - Arven and Ian have been so helpful and fast! Amazing service!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 4, 2023

John G. is a superstar! Made the changes exactly to what I requested. Thank you John! Daniel P. is a star! Helped out with integration and it turned out perfect! Thanks Daniel Lemuel has been great in assisting us regarding the installation of the widgets. Very happy with the app and the service so far! Would 10/10 recommend it. John B helped out perfectly. Thank you for your great help! John B assisted me once again perfectly. I told him what I needed, he did it in a few mins and its done. Great job!

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 23, 2022

The app seems great (just installed), but I can say the SERVICE IS FANTASTIC. "Daniel P" assisted me with a number of widget installation issues and was super helpful, knowledgeable and willing to do more to make sure our site looks/works great with the app.

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 23, 2022

Rilu did an amazing job and assisted me really quickly. It motivated me to purchase the Growth 250 plan. Let's see how this goes!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2022

Thank you so much, Simoun S. for making the Yotpo carousell setup work quickly. It is much appreciated!

Using app

Over 9 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 22, 2022

the customer service i receive is always fantastic. Ronel helped me today and was quick and super helpful. Thankyou

Store

LeCil

Using app

2 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Sept. 21, 2022

great customer support Thank you Reinier for your help you are a real assets to the company looking forward to use more apps from them

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 1, 2022

I needed some technical help for an integration and i was able to receive the help i needed. Very sweet customer support team, especially Joian.

Using app

Over 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 25, 2023

I updated to yotpo for reviews and customer service was so helpful with installing code for star ratings within my theme. When I had issues with the update they were able to address the issue fast. Thanks Rilu and Radly!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 20, 2022

Yotpo support team is fantastic. I worked today with Simoun Francis and he helped me out to find a solution to my situation, fast and easy. Thanks !\

Store

Bioray

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 20, 2022

Very easy to install and manage plus the support is over the top. Any problem at all , I have had fixed within one day. Highly recommend.

Store

NoNetz

Using app

Over 7 years

Total reviews

10

Average rating

5.0