All reviews

Rating Breakdown

  • 5
    92% (4,158 ratings)
  • 4
    3% (152 ratings)
  • 3
    1% (34 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (125 ratings)

Reviews with Text

  • 99% (4,463)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 20, 2022

Awesome customer service! Always help with any issue in a timely manner. Also is a great app. Its very user friendly and convenient.

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 6, 2023

5+ PLUS. Joian helped immensely with the set up process and all of my questions! Yotpo made it so easy to connect with Shopify. I can't wait to see how these reviews grow the brand... James was also SUPER helpful for me when I needed extra help with reviews later on :)

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 20, 2022

James was very helpful at configuring and refining my widget placements on my site. Very quick, responsive, and knowledgeable.

Using app

About 16 hours

Total reviews

4

Average rating

4.5

5 / 5 Share

Oct. 22, 2024

Great app. Used the free version for years, always liked the look, feel and functionality. The reviews really stand out. I finally ponied up for a paid version, and have been blown away by the excellent support via live chat - a special thanks to "Sugar Ray" on the Yotpo team for spending 2 hrs with me @2am lol. A company is only as good as the support they provide if something isn't going quite right or is tricky, and a heavily tweaked template can result in those tricky situations. Thx guys, will be installing in future builds, too. Update 2023-01-25 - more great support, this time from Simoun Francis S. Yotpo isn't the cheapest option, but their customer service has saved me a ton of time and headaches, which has made it worth it. Update 2024-08-25 - more great support, from Doner - thanks for the help buddy! Update 2024-08-30 I was back for more upgrading, and Arven S made it quick and easy and gave me a little lesson in coding, too :) Update 2024-10-22 Thanks Daniel P for the help via chat today! Thanks Yotpo!

Using app

About 10 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 20, 2022

Customer service was very patient in solving my problem. Yotpo is a very good app for managing websites.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 20, 2022

Simoun was very helpful to help me resolve an issue. Product working well so far. Will need to play with it more

Using app

29 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 20, 2022

Sheen is very helpful and patience on asisstance. I'm enjoy using Yotpo, interface is neat and simple. The customer support is quick response too! www.doulton.com.my

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 19, 2022

Rhemy R helped me figure out a coding application and was very helpful despite me and my electronically challenged self! Very helpful!!!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2022

Excellent App. Lots of options that assist with building Customer Trust. Excellent customer support Live Chat is a winner - seem to always find solutions immediately. Thanks

Using app

Almost 7 years

Total reviews

6

Average rating

4.8

5 / 5 Share

Sept. 18, 2022

app works well and is easy to set up, customer service always friendly and helpful Djan helped me fix my social media connection issue. Thank you.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 18, 2022

Warly S assisted me installing the widget on our site and was super helpful! Highly recommend using Yotpo

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2022

I updated my theme and my reviews werent showing and James went right in and got it all fixed for me super fast. Great service!

Using app

Over 7 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 17, 2022

Great app compared to some competitors. Import from previous platform is also possible to not to loose previous reviews. And, lighting fast customer support. thanks guys

Using app

26 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 16, 2022

Joian was amazing! They were able to quickly understand my issue and resolved it for me with no hassle. I really appreciate all of their help. :)

Using app

Almost 3 years

Total reviews

10

Average rating

5.0

5 / 5 Share

Sept. 16, 2022

Great app! Really great support team that helps answer any questions and sets up things for you so you don't have to :)

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 16, 2022

GREAT COMMUNICATION WE HOPE CAN STICK TOGTHER Im not very technical and they help me to do want I looking for so far Thank you

Using app

Almost 9 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2022

Great app, and the service agent Sugar is very nice patience and knowledgeable, guide me step by step to setup the widget. Thank you so much!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2023

John B and the YOTPO team are always helpful, knowledgeable, and easy to work with. Always pleased with the support from YOTPO.

Using app

About 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

Sept. 15, 2022

Simoun Francis from the support is super helpful. With the help provided, we are able to move forward quickly to launch reviews on our site!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2022

Very helpful and eager to help install or adjust things for you. Was trying to set up a coupon code snippet.

Using app

Almost 5 years

Total reviews

2

Average rating

5.0