All reviews

Rating Breakdown

  • 5
    92% (4,158 ratings)
  • 4
    3% (152 ratings)
  • 3
    1% (34 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (125 ratings)

Reviews with Text

  • 99% (4,463)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 15, 2022

I worked with Simoun Francis S and he helped me reimport my reviews on a product that was accidentally deleted. A lifesaver! Thank you so much! I was so sad to lose our valuable reviews but he was able to restore them.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2022

Makes it so easy to collect reviews! Whenever I need help I am able to connect with an agent very quickly. James helped me recently so I could manually request reviews on a specific product I am trying to grow.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 12, 2022

Superbra app som uppfyller våra behov även i planen som är gratis. Väldigt bra support som är hjälpsamma och svarar på alla frågor. Fått support flera gånger och alltid lika hjälpsamma!

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 14, 2022

I was having some trouble with the widget but Simoun Francis was such a helpful support rep! I am positive he and the advanced support team will help resolve my issue.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2022

Worked with Rhemy R, he was professional and patient as I had a few changes that needed to take place which took some time. Logged back in for another correction too with no issue

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2022

Both Reinier D and Allen M was quick to help when I had questions in 2 different occasions! Issue was resolved quickly.

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2022

The YotPo support goes above and beyond. Ronel R was so easy to deal with and provided a solution to every question we had. Thanks again.

Using app

31 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2022

Really good customer service from this app. I had a problem with something and tried to chat with an agent and it was quick. The agent knows what he is doing and very helpful. Kenneth John M, thanks for helping. I appreciate it. Edit: Customer service has helped me again. Thanks to Happy Sheen for helping. Very accommodating and helped me the entire time. Great agent. Cheers.

Using app

Almost 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 13, 2022

Overall best reviews app there is that should be part of your Shopify tech stack. Great experience and customer service, quick responses and always jumps in to help. Just had a great support experience with Rhenant. Thanks!

Using app

About 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 12, 2022

Love the ease and efficinecy of this app and the rewards we receive as a result. Reviews are essential as they make us a better company learning from our customers and help others try when they may not have otherwise. thank you especially to Simoun Francis from YOTPO, he was quick to respond to an issue I had and being solution driven, fixed it with speed and a virtual smile

Using app

About 7 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 12, 2022

Great support from Reiner D who helped me with many questions that I had in a timely and informative manner.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 11, 2022

Great support from Simoun Francis S in switching our account over to or new website, effortless and great service.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2022

I transferred my store to a new platform and although the reviews transfer was arduous Yotpo stepped in several times and made the process painless. They did all the heavy lifting, now my hard won 4.95 rating is visible for all to see on my brand new shiny website.

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 10, 2022

I USE TO APP TO HELP ME COLLECT REVIEWS. SO FAR SO GOOD. HELP IS EASY TO ACCESS. WE ARE HAPPY WITH YOTPO

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 8, 2022

I am really enjoying the free version of this app and I can't wait to have more customers for my small business so I can upgrade to Pro :)

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2022

Hi Samoul helped me resolve a review issue in no time & it was a pleasant & smooth experience. Happy to continue using yotpo for all our reviews !

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2022

I needed help installing reviews on my websites home page. I used the chat on the app and the response time was super quick. Lemuel helped by adding it to my home page for me but he also helped me understand how to do it myself in the future. He was super Nice.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2022

The support was quick and knowledgeable on making sure I had everything I needed to make sure my business does great! I really like the review feature and can't wait to see how it plays out! Thank you, Happy S., for your help!

Using app

8 days

Total reviews

5

Average rating

4.8

5 / 5 Share

Sept. 7, 2022

レビューアプリの定番です。 カスタマイズ性が非常に高いため、どのテーマに対しても汎用的に使うことが可能です。 また、サポートは英語ですがレスポンスが早く別のレビューアプリからインポート関連もすぐに行うことができるのでオススメです。

Using app

About 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 9, 2023

John G. was really helpful in fixing an issue with reviews now showing up in product groups for me. Overall, a very easy to use app which has resulted in a lot of reviews for us! Recommend!

Using app

11 months

Total reviews

4

Average rating

5.0