All reviews

Rating Breakdown

  • 5
    92% (4,158 ratings)
  • 4
    3% (152 ratings)
  • 3
    1% (34 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (125 ratings)

Reviews with Text

  • 99% (4,463)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 7, 2022

Rhemy was very helpful in getting my issue resolved, thanks! App looks good esthetically, which matters for my store

Store

EasyTot

Using app

About 1 month

Total reviews

16

Average rating

5.0

5 / 5 Share

Sept. 7, 2022

I've been using this app for a few years and this was the first time I have had to reach out for support, Nick was great, really efficient and helpful. Sorted my problem out very quickly.

Using app

About 6 years

Total reviews

12

Average rating

4.1

5 / 5 Share

Sept. 6, 2022

Kenneth John M gave great customer service and should get a raise. He went the extra mile to make sure there where no problems now and in the future. Thanks

Using app

Almost 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2022

Had some issues with installing the reviews widget and carousel, I reached out to customer care and Joian was very helpful!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 6, 2022

Customer service JOIAN was excellent (10 stars) VERY INFORMATIVE AND PATIENT! now that i'm more informed how to use the app, i can be hands on! it was strongly recommended that i use reviews that will help drive sales...

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 6, 2022

Rayne R offers a lot help, thanks will test other functions later and give an updated review. It's a good app overall

Store

My Store

Using app

About 6 hours

5 / 5 Share

Sept. 5, 2022

This app has been great. The support from Rilu Jane B specifically has been really helpful in getting my reviews to populate correctly.

Using app

4 months

Total reviews

9

Average rating

4.9

5 / 5 Share

Sept. 5, 2022

英語がわからず困っておりましたが、丁寧にサポートいただき設定をしていただきました。ウォーリーSさんありがとうございました!まだ使用していませんが、レビュー収集などの機能に期待しており今後が楽しみです。

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

June 24, 2023

Outstanding and patient customer service chat support agent! John B. is very knowledgeable and helped me super fast and efficiently!

Using app

Almost 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 4, 2022

Helped get set up with everything I needed. Simoun was a huge help and I am very satisfied with the service.

Using app

Almost 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 4, 2022

I can recommend this app, and the Free plan will be sufficient for small businesses. The level of chat support is also very high.

Using app

About 21 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 3, 2022

I use Yotpo for customer reviews bc they automatically email once the customer has had time to use my product(s) & they make it easy so that I get more reviews. I recently upgraded so I could add my top 9 reviews in a carousel display on my landing page. The code was easy to create but I wasn't sure where or how to paste it in my Shopify store code without messing something up. I used Yotpo's chat box and a real person was soon chatting with me and offered to paste the code in for me. They made it all simple and easy and now the carousel is up and running and looks awesome.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2022

Great app and incredible service! Every question we have gets answered in minutes by a real person!!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 2, 2022

Rhenant was a great help with customer service. We just started using Yotpo and are excited to see its capabilities.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 1, 2022

Nice service and support. I was able to improve my pages by modifying the information as I wanted. Special Thanks to Joian!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2022

I had some trouble uploading my productreviews from another platform to my shopify website. Warly S was very patient and helped me a lot to solve the problem. 5 stars for the support!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2022

They are always super helpful with anything you need or have questions on. Definitely recommend them!

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 31, 2022

Simoun was very helpful. Customer service is very good. Yotpo has been very useful. I am just getting to learn more about how this app works.

Using app

About 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2022

Best review app out there! This is the only one I use for ecommerce. Very customizable and very simple to use.

Using app

About 9 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2022

The rep I had Edilyn B really helped and guided my through the set up process for my site with Yotpo. I have had the app for sometime and never knew how to incorporate it into my site. Mosneaksshop.com

Using app

About 4 years

Total reviews

4

Average rating

4.8