Yotpo: Product Reviews App

Aug. 20, 2022

Jeorge Kenneth V was very helpful at installing the reviews on my website ! So far this app is everything i need

Aug. 19, 2022

I simply have made it to a place in this business journey where I have decided it would improve a customers and a potential customers experience if I added a review section on my website. Sheen at Yotpo helped me get it done in a professional and timely manner. I still have a few questions, that I thought of as I’m typing in this review. Anyway, I highly recommend this app.

Aug. 18, 2022

Simoun Francis S helped us install the rich snippet, thank you Simoun! It was a pleasure working with you~

Aug. 18, 2022

Daniel at Yotpo was quick, patient, and solved all my problems. Highly recommend. System is easy to use, and support is on top of it!

Aug. 17, 2022

Really helpful implementing widgets when I needed help - Nick was quick and efficient. Pleased with the support I received A****

Oct. 25, 2022

We just upgraded our theme and needed Yotpo reviews back on it and Happy was super helpful and fixed it straight away! We then had another thing we needed fixed a few months later and Lemuel fixed it straight away. Great customer service.

Aug. 1, 2024

Helpfull ap that gives my webshop social proof :) Also the customer support from Simoun Francis & Reymon N. was very good.

June 9, 2023

Although you cant cancel scheduled review requests yourself, you can contact Yotpo support and have them cancel it for you. I contact Yotpo for support frequently and they've been very helpful. Thanks to all the support staff who assist me with my countless inquiries. Specific shoutouts to Radly & Reinier & Allen & Warly & Nick & Daniel P.

Aug. 14, 2022

We use this app to collect feedback and reviews from our customer base. It is a user friendly app that also comes with some awesome customer service if need be! I recently spoke with Warly S who helped me resolve some questions I had with ease. I look forward to continue using YOPTO for my business!

Aug. 13, 2022

Chatted with Eunice and she was really quick to assist. Their chat support is very solid making it easier to get things done quickly.

Oct. 4, 2022

Great tool - have just added to my site. Really easy to use. Simoun F was super helpful. Two of my reviews had misleading typos on it and Simoun helped me fix them. I've also asked for some help and team member called James is mega helpful! EDIT update: I did something wrong and it was displaying the wrong widget for one of my products (my fault). The team member Rhenant was fab and fixed it for me really quickly. Thanks!! I've contacted the help support a few times (because I'm not technical at all) and have found them all to be 5* and super helpful. Update:

Sept. 1, 2023

Servicio de soporte es excelente (gracias Arven). En unos minutos me ha resuelto el problema que tenía.

Aug. 12, 2022

We love this app. It was easy to install, easy to use, and has been amazingly successful in collecting customer testimonials, and even some with photos attached of our products being used by our customers! The help and service Yotpo provides is fantastic. Sheen, Simoun, and the others are very responsive via chat, and are happy to make all of the changes I needed to my store's code.

Aug. 11, 2022

Great at gathering feedback and adding trust signals to your site. Helpful for customers to see other user ratings. Yotpo support (Jeorge was last agent) is excellent too if you need them (live chat, or collaborator access). Thanks Yotpo!

Oct. 7, 2022

Great customer feedback as always. Appreciate the quick response time and helpfulness when it come comes to minor tweaks and nuances.

Aug. 10, 2022

I was in need of help changing my email address and exporting my reviews today and Rhemy R. helped me do it all, with ease! I love this app!

Aug. 10, 2022

I was experiencing a little difficulty in setting up, I contacted support via chat and I must say, I am extremely impressed with Yotpo and especially Jesus Lorenz, the agent that helped me all through. Overall I got; 1. Immediate responses 2. He was patient in answering all my questions 3. His attention to detail was second to none 4. He went over and beyond in ensuring my issues were rectified without me doing practically nothing. Thank you Jesus Lorenz. You have made me fall in love with Yotpo. Please keep this up!

Aug. 10, 2022

The Support Team is top-notch! They are very helpful in getting things resolved for me. I'm a fan of Yotpo!

Aug. 9, 2022

So far, so good! We are still in the early implementation stages, but Yotpo has been very supportive to this point and we feel confident to continue with the platform.

Aug. 11, 2022

The best customer service! Yotpo helped us with an issue related to reviews not showing on our collection page. Within a few minutes, the representative was able to remedy the issue. I highly recommend Yotpo for your review (and much more) needs. Nick S. was extremely efficient in getting the reviews loaded correctly.