All reviews

Rating Breakdown

  • 5
    92% (4,157 ratings)
  • 4
    3% (152 ratings)
  • 3
    1% (34 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (125 ratings)

Reviews with Text

  • 99% (4,462)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 8, 2022

I am loving how Yotpo has evolved to have so many add on components required for my website in one place! Their support is incredible as well. Shout out to Simoun Francis S for helping me with some coding that I was unable to do on my own! Highly recommend.

Using app

26 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 8, 2022

Absolutely love that I'm able to send such seamless emails to my customers so that they can give us in depth reviews. Support is also amazing! Radley E was a great help. Thank you for the amazing app

Using app

11 minutes

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 8, 2022

Support is extremely responsive. I dealt with Simoun Francis, who was knowledgeable, kind, and prompt. A slight hiccup at first was dealt with in moments, versus hours. Exceptional.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2022

great support from Joian, answered all my questions and helped me fix the star rating display. would recommend the app just based on customer service.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2022

Pour l'instant cela fonctionne en gratuit avec le support qui est très disponible. utilsé avec des thèmes shopify et app externes

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 5, 2022

I just got the app so I can't rate it on how it works just yet but I can rate the customer service. Jeorge was extremely patience and helpful. He took his time and fixed all the issues I had. Thank you so much!

Using app

3 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Aug. 5, 2022

I wanted to reposition the start rating on my products and Nick S. helped me fine-tune my theme in a matter of minutes- super support- highly recommended!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 4, 2022

I opened my Shopify store in April as one of the many leaving Etsy. Since then I have had many questions and ALL have been thoroughly answered with phenomenal customer service. The entire team follows up each time. The site itself is working well for me, but it's the customer service that really sets this apart.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2022

Great App and the support is very nice and did good job for me to solve my problem!! thanks a lot ! I strongly recommend them.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 4, 2022

Radly E was a great help! Stuck with me until I fixed a complicated issue. Thank you for a great job!

Using app

27 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 4, 2022

Loving it so far. The help-chat folks are so helpful. Thanks Djan!!! So thankful for your help today <3

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 3, 2022

Great conversion rate booster. Love it. I think anyone who is serious about ecommerce should get it.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 3, 2022

My problem was solved in less than 5minutes - fabulous service! Friendly, fast and easy to communicate with.

Store

FOR

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 2, 2022

I need a little help setting up my reviews on my new Shopify site. Ronel R. at customer service helped me fast and correctly. Wonderful help.

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 2, 2022

I use this app to get customers reviews for my online business. I had an issues today and chatted with Warly. Warly was knowledge and quickly help me fix my issue.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 2, 2022

I use this app on our DTC store and love it. The customer service and help as I learn the platform has been really good. I worked with a person named Rhem on a pretty specific issue that required a fair amount of technical assistance and they worked with me on it for a period of several days until we had a solution. Customer service is almost as important as the functioning of the app itself and YotPo has delivered. Reviews are rolling in!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 2, 2022

Nick helped me get started with Yotpo when I had a bunch of questions in hour one! Great to be able to chat with someone right away!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 2, 2022

I can totally recommend the App! I was installed quickly without any troubles and since then I collected many reviews. Also the customer service (my contact was Nick S) is great. Never experienced such a good customer service - many thanks!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 1, 2022

Great customer service and a great product. Really helped me collect truthful and honest reviews from customers. Would recommend!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 1, 2022

We're using Yotpo to collect reviews from our customers. It's easy to use and when we have doubts on how to do an specific action we've contacted the Support Team by chat. Howell Keith provided the articles with the steps we needed to follow and was helpful during the process :)

Using app

25 days

Total reviews

4

Average rating

5.0