All reviews

Rating Breakdown

  • 5
    92% (4,157 ratings)
  • 4
    3% (152 ratings)
  • 3
    1% (34 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (125 ratings)

Reviews with Text

  • 99% (4,462)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 5, 2022

Very easy to use, customer service is also very professional, very friendly, and can actively help solve problems,Thank you very much for Ronel R's help

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2022

I was very satisfied with the help that Albert provided when I needed help on the App. I enjoy the app Customers seem happy to respond.

Using app

Over 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 30, 2022

Had issue with imported reviews mis-allocated to the wrong product and their customer service was very helpful and quick to fix the issue. Very happy that support was available on a Saturday.

Using app

Almost 3 years

Total reviews

2

Average rating

4.0

5 / 5 Share

July 29, 2022

Great customer service! Needed some help with the installation and Ronel R was super helpful and made the changes in less than 5minutes.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2022

James was a big help. He installed the app on my Shopify store website so I could display my reviews.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2022

El soporte técnico es muy bueno y la instalación muy sencilla. Pude instalarla facilmente y me ha servicio mucho para recolectar info de mis clientes.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2022

So happy with the customer service, Ronel R understood exactly what I was looking for. A dedicated page for reviews on our webpage and set it up efficiently. Thank you Ronel appreciate your help!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2022

I love this app and their customer service support. James helped me resolve issues within minutes. Thank you!

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 28, 2022

Chat support works very well. Doner was very helpful and attentive to solve an installation issue. Thanks

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2022

Great customer service, great application! Rhemy R resolved the issues that we were experiencing almost immediately.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 27, 2022

this app is very useful, i really recommended if you want to put reviews in your website and the support is very fast

Store

Steals

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2024

Doner P was a great help in getting set up! All of my questions were answered and I was able to get our systems aligned. Updated 9.20.23: John B was an incredible help and quickly assisted me in making a few customizations and optimizations to my emails. Thanks so much! Updated 6.28.24 Arven was great help!

Using app

Over 4 years

Total reviews

2

Average rating

3.0

5 / 5 Share

July 27, 2022

Great Customer service from Jesus Lorenz in the Yotpo Chat Team. He was extremely patient and thorough and ensured that Yotpo now functioning as it should on our Shopify site.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 27, 2022

I wanted a few changes to be done from the Yotpo end.. Warly S from the support team helped me with what I was ideally looking for. Thanks!!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 27, 2022

Simoun, my Yotpo Support Representative is absolutely amazing. He is very patient and professional. And went above and beyond to help me resolve all of my issues I was having with Yotpo Reviews. Because of him I am now staying with Yotpo. Thank you so very much for your top notch support.

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

April 23, 2025

Yotpo makes it convenient and easy for us to generate social proof on our products! Raney S. helped me work out a problem with our layout and adjusted our widget to work correctly

Using app

Over 6 years

Total reviews

6

Average rating

4.3

5 / 5 Share

July 26, 2022

Rhemy was very helpful with the issues I was having. The yotpo review app can be a little clunky, but Rhemy was able to easily fix the things I needed.

Store

Minaret

Using app

10 months

Total reviews

2

Average rating

3.0

5 / 5 Share

July 26, 2022

I contacted Chat Support for assistance with installation. I got support above and beyond what I need. Excellent support from agent: Rhenant Thank you!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2022

自動でレビューリクエストを送ることが出来るのが便利です。 また、自動でレビューリクエストメールを送りたくないお客様がいる場合は、サポートと連携する必要がありますが、いつも迅速に対応いただいているので助かります。

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 24, 2022

This app helps our store always and gives us more chance to reach out new customers than without this app. And also customre service is alwasy great helpful. I started chat and Radly responsed very quickly and solve my problems. What a great support!!!! This app is always first choice app!!!

Using app

7 months

Total reviews

1

Average rating

5.0