Yotpo: Product Reviews App
All reviews
Really helpful implementing widgets when I needed help - Nick was quick and efficient. Pleased with the support I received A****
We just upgraded our theme and needed Yotpo reviews back on it and Happy was super helpful and fixed it straight away! We then had another thing we needed fixed a few months later and Lemuel fixed it straight away. Great customer service.
Helpfull ap that gives my webshop social proof :) Also the customer support from Simoun Francis & Reymon N. was very good.
Although you cant cancel scheduled review requests yourself, you can contact Yotpo support and have them cancel it for you. I contact Yotpo for support frequently and they've been very helpful. Thanks to all the support staff who assist me with my countless inquiries. Specific shoutouts to Radly & Reinier & Allen & Warly & Nick & Daniel P.
We use this app to collect feedback and reviews from our customer base. It is a user friendly app that also comes with some awesome customer service if need be! I recently spoke with Warly S who helped me resolve some questions I had with ease. I look forward to continue using YOPTO for my business!
Chatted with Eunice and she was really quick to assist. Their chat support is very solid making it easier to get things done quickly.
Great tool - have just added to my site. Really easy to use. Simoun F was super helpful. Two of my reviews had misleading typos on it and Simoun helped me fix them. I've also asked for some help and team member called James is mega helpful! EDIT update: I did something wrong and it was displaying the wrong widget for one of my products (my fault). The team member Rhenant was fab and fixed it for me really quickly. Thanks!! I've contacted the help support a few times (because I'm not technical at all) and have found them all to be 5* and super helpful. Update:
Servicio de soporte es excelente (gracias Arven). En unos minutos me ha resuelto el problema que tenía.
We love this app. It was easy to install, easy to use, and has been amazingly successful in collecting customer testimonials, and even some with photos attached of our products being used by our customers! The help and service Yotpo provides is fantastic. Sheen, Simoun, and the others are very responsive via chat, and are happy to make all of the changes I needed to my store's code.
Great at gathering feedback and adding trust signals to your site. Helpful for customers to see other user ratings. Yotpo support (Jeorge was last agent) is excellent too if you need them (live chat, or collaborator access). Thanks Yotpo!
Great customer feedback as always. Appreciate the quick response time and helpfulness when it come comes to minor tweaks and nuances.
I was in need of help changing my email address and exporting my reviews today and Rhemy R. helped me do it all, with ease! I love this app!
The Support Team is top-notch! They are very helpful in getting things resolved for me. I'm a fan of Yotpo!
So far, so good! We are still in the early implementation stages, but Yotpo has been very supportive to this point and we feel confident to continue with the platform.
The best customer service! Yotpo helped us with an issue related to reviews not showing on our collection page. Within a few minutes, the representative was able to remedy the issue. I highly recommend Yotpo for your review (and much more) needs. Nick S. was extremely efficient in getting the reviews loaded correctly.
I am loving how Yotpo has evolved to have so many add on components required for my website in one place! Their support is incredible as well. Shout out to Simoun Francis S for helping me with some coding that I was unable to do on my own! Highly recommend.
Absolutely love that I'm able to send such seamless emails to my customers so that they can give us in depth reviews. Support is also amazing! Radley E was a great help. Thank you for the amazing app
Support is extremely responsive. I dealt with Simoun Francis, who was knowledgeable, kind, and prompt. A slight hiccup at first was dealt with in moments, versus hours. Exceptional.
Pour l'instant cela fonctionne en gratuit avec le support qui est très disponible. utilsé avec des thèmes shopify et app externes
I wanted to reposition the start rating on my products and Nick S. helped me fine-tune my theme in a matter of minutes- super support- highly recommended!
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