All reviews

Rating Breakdown

  • 5
    92% (4,157 ratings)
  • 4
    3% (152 ratings)
  • 3
    1% (34 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (125 ratings)

Reviews with Text

  • 99% (4,462)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 11, 2022

A great app, really helpful staff with fast feedback to help answer problems. My only thing that I would like to see added to the service is the ability to create a QR code to request reviews. This is something that would be helpful for immediate feedback on orders and products.

Using app

Almost 5 years

Total reviews

4

Average rating

5.0

5 / 5 Share

July 11, 2022

Simoun Francis Sanchez was fantastic at helping me out with our plan features. good customer service

Store

BlaqCo

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2022

Thanks for Simoun Francis Sanchez he help me........................................................

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2022

So good attention from rainier. . . . . . . . . . . . . . . . . . . .. . . . . . . . .. . . . . . ..

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 10, 2022

Doner P went above and beyond to help me today on several issues. Couldn’t of asked for a better person to speak to. Thank you Doner!

Using app

About 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2023

Great customer service! Ruzsel J solved my question just in second! Will recommend anyone who need a review app for your shopify! 24x7 customer service ! BTW the newest widgets 3.0 is GREAT

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 4, 2022

Amazing service from top people, I highly recommend this app and service. Rhemy R was really professional, helpful and went the extra mile to resolve my problems. Great work Rhemy and the Yotpo team

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2022

great support, great CX/UX, thank you so much! we used yotpo to generate reviews for our products and they have been super easy to integrate!

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 8, 2022

This reviews app is great! It does everything I need to get my product reviews. I love how it will automatically send review emails to customers after purchase. I had some issues getting the widget live and Happy helped fix everything so quickly. Great customer service,

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 8, 2022

The app works great and their customer service team are super helpful ! Got great service from Happy S in a timely manner.

Using app

Almost 6 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 7, 2022

The app works great and super helpful customer service ! anytime I have an issue Yotpo team as been very responsive

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 6, 2022

I have been using the FREE version for many years but recently upgraded as my stores begin to pick up more sales volume. This is the best review app, period. Nothing else comes close. Got great service from Jeorge K. as well when I needed help with installation. Thanks Yotpo!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 6, 2022

Great customer service very happy with the support with importing my reviews as i am not an computer expert it was amazing to be provided with all the information and solutions.

Using app

7 days

Total reviews

5

Average rating

4.8

5 / 5 Share

July 6, 2022

excellent support client, j'ai été répondu rapidement et clairement. Mon problème a été réglé lors de la première p

Store

EBZE

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 27, 2022

Daniel P helped me realize that I had not uploaded the discount codes to my website. I am hoping that people will be able to finish their transactions now.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 4, 2022

We didn't want to show our customers names on the reviews. Happy the customer support from Yotpo helped us with the problem so quickly. Thank you. We are still new to the app, don't get used to it but great app so far.

Using app

3 months

Total reviews

15

Average rating

4.8

5 / 5 Share

July 4, 2022

Howell Keith was amazing help - sorted out my query and ask on Yotpo in a few minutes and I was good to go! Great customer service and chat support.

Store

FIIRE

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2022

Rhemy R was very responsive and helpful. Ask everthing about the app and they are patience in every steps

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 29, 2022

Acabó de descubrirla y me parece genial, además muy fácil de implantar y cuando he tenido alguna duda me la han aclarado al momento.

Using app

34 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2022

I am so grateful for Happy's support this evening. After trying (unsuccessfully) to get my Reviews to load a quick text chat and clear guidance from Happy made for a winning combination. To say I was impressed with the Chat Support is an understatement. It was FANTASTIC -- Sunny was amazing -- I would highly recommend!

Using app

About 1 month

Total reviews

1

Average rating

5.0