All reviews

Rating Breakdown

  • 5
    91% (6,542 ratings)
  • 4
    4% (274 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (210 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 16, 2024

Super quick to respond and answered my questions perfectly.

Using app

41 minutes

Total reviews

2

Average rating

5.0

Developer Reply

So glad to hear that! We appreciate your review.

5 / 5 Share

Aug. 15, 2024

I had an issue with the changing the email associated with our account. Arven was a great help and very quick to make the necessary changes. We also had an issue with linking our new website with the Yotpo App. The customer support was very quick in responding and fixing our issues.

Using app

Over 9 years

Total reviews

1

Average rating

5.0

Developer Reply

We're glad Arven was quick to help with your issues! Thanks for the feedback!

5 / 5 Share

Aug. 14, 2024

Great app for collecting and displaying reviews - special thanks to Jeorge Kenneth for the excellent customer support in getting things set up!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We’re glad the app is working well for you. Thank you for the great review!

5 / 5 Share

Aug. 14, 2024

Great app and great support (particularly Ruzsel). Easy to use, user friendly, and again...great support (I was able to jump on a google meet when we mad a migration issue, which was amazing as that's not the norm).

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the positive feedback! We're glad you find the app user-friendly and that Ruzsel's support was great!

5 / 5 Share

Aug. 14, 2024

Doner is very nice man,He was very enthusiastic about helping me with my problem

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the feedback! appreciate it.

5 / 5 Share

Aug. 13, 2024

App has been working well and I've received terrific customer service from Ruzsel Nabong!

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the feedback!

5 / 5 Share

Aug. 13, 2024

The customer service is amazing. I received help from Daniel P and Arven S and both were extremely helpful with implementing what I needed on my site.

Store

TORRAIN

Using app

26 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your feedback! We’re glad the team provided such helpful support with your site!

5 / 5 Share

Aug. 13, 2024

Good tool! The support team is very nice. When I met some problems, Doner P helped me patiently! I highly recommend the app.

Store

YOSH

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the feedback! Your recommendation means a lot to us!

5 / 5 Share

Aug. 11, 2024

Rovi C is a total rockstar! He helped me so much and was very patient with me. I was having a lot of trouble uploading my reviews from Shopify and he really helped me through the process. Thank you so much!

Store

PUPIBOO

Using app

18 days

Total reviews

2

Average rating

5.0

Developer Reply

It’s awesome to hear Rovi was so patient and helpful with uploading your reviews. Thank you for the great review!

5 / 5 Share

Aug. 10, 2024

Had a couple of little issues with reviews not showing, contacted support. Donor was quick with the fixes we needed, all works perfect now.

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the feedback!

5 / 5 Share

Aug. 9, 2024

Great app! Ian Christian C. was extremely helpful and spent hours with me on the chat, answering my every question and solving every problem. If you're unsure about Yotpo, the customer service alone should make you download it. 10/10 recommended! Thank you!!!!

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the amazing review! We appreciate your recommendation!

5 / 5 Share

Aug. 9, 2024

Ruzsel John was able to fix a problem I had tried over a number of tickets. His communication was easy to understand and he got right to the point the others had not. Really appreciate the help - quick, simple, and easy! Thank you

Using app

Over 5 years

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for the feedback!

5 / 5 Share

Aug. 8, 2024

Arven, Jann, Rovi and many others were so helpful in migrating our reviews from BigCommerce to Shopify! Delighted to be able to work with them 24 hours a day with no restrictions. They made this task very easy. Thank you!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

We’re happy to hear the team made your review migration from BigCommerce to Shopify easy. Thank you for the great feedback!

5 / 5 Share

Sept. 5, 2024

Great technical support. If anyone is looking to install review app for their website, I'd highly recommend Yotpo.

Using app

About 2 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for the recommendation and positive review!

5 / 5 Share

Aug. 8, 2024

Works well! When I needed help Doner P. resolved the issues quickly. There a different options to suit different needs!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

We're glad to hear Doner resolved your issues quickly. Thanks for the review!

5 / 5 Share

Aug. 7, 2024

Easy to use, great app updates and a responsive support team.

Using app

Over 4 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the feedback!

5 / 5 Share

Aug. 7, 2024

Ian Christian was SUPER helpful in geting our star ratings shown on our product grids. Yotpo emails requesting reviews has also been super easy to use! Highly recommend :)

Using app

Almost 6 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the kind words! It’s great to hear Ian was so helpful with your star ratings and that you’re finding the review emails easy to use. We appreciate your recommendation!

5 / 5 Share

Aug. 7, 2024

I received excellent service resolving our product reviews template issue on the Yotpo app. Ruzsel John was prompt, professional, and efficient. Highly recommend!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the great review! Your recommendation means a lot to us!

5 / 5 Share

Aug. 6, 2024

Their customer service was extremely responsive and helpful to our brand's situation! They walked me through the steps I needed to take to syndicate our reviews between different SKUs and I was able to do it quickly and easily. They even provided links for additional help and were able to access pages I could not access from my brand's subscription.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

We’re glad to hear the customer service was so responsive and helped you with syndicating your reviews. It’s great that the additional links and access were useful. Thanks for your feedback!

5 / 5 Share

Aug. 3, 2024

I am a small business start up and signed up for this service, completely forgot about it , weeks later I went back in to confirm how it works so started a chat session with Ruzsel J, and he was amazing! I had a tons of questions, and he made a video for me to help me relearn this amazing review product!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Learning with video instruction is indeed easier! Thanks for the great feedback!