Yotpo: Product Reviews App
Inspire Purchases with Yotpo Reviews
Rating
4.8
feedback
4,520
chart
#298
All reviews
Review RSS Feed
April 28, 2025
Smooth and easy-to-use interface. Our CS rep Vien Saints E was amazing. Great customer service! I always get a person in seconds if there are any issues.
Thanks for the great feedback! We're glad you're enjoying the interface and getting quick, helpful support when needed. ๐
April 28, 2025
Great Customer Service. The customer service, response times and followup have been great, especially with Wendyle, who took great care of me this past week.
Thanks so much! We're glad you had a great experience and felt well taken care of. Always here to help! ๐
April 28, 2025
YOTPO has been really excellent at supporting my business. Their client success manager and overall support team are very efficient, John G for the win!
Thanks for the awesome feedback! We're so glad the support team has been efficient and helpful. Always here to support your success! ๐ช
April 27, 2025
YOTPO is outstanding!! The customer service is on point! Wendyle helped me resolve a small issue very efficiently and quickly. This app offers so much. I am so happy with Yotpo!
Thanks so much! We're thrilled you're happy with Yotpo and that the issue was resolved quickly. Appreciate the love! ๐
Dec. 1, 2025
Warren is super helpful! Very friendly and efficient!
Thanks for the great feedback! We're glad the support made your day and got everything sorted quickly. ๐
April 21, 2025
I am really greatful with the Support team from Klaviyo, I have faced couple of issues importing reviews, so the support through the chat is incredible I have been able to solve all of my issues within minutes. the last engagement I got was with Nicole, a great member and support.
Thanks for the kind words! We're glad the chat support helped you resolve everything quickly. Appreciate you sharing your experience! ๐
April 21, 2025
Vincent Cๆฐใซใตใใผใใใฆใใใใพใใใ ใฌใใฅใผใ่กจ็คบใใใชใๅ้กใไธ็ฌใงๅๅ ใ็นๅฎใใ่งฃๆฑบใฎๆ้ ใ็คบใใฆใใใพใใ ๅฝผใใใชใใใฐไฝใใใใใพใใใงใใใๆ่ฌใใพใใ I was assisted by Vincent C. He instantly identified the cause of the problem with the review not showing up and showed me the steps to resolve it. Without him, I would not have known anything. Thank you very much.
Thanks for sharing! Glad the issue was identified and resolved quickly. Always here to help! ๐
April 20, 2025
Wendyle was incredibly helpful and responsive โ really made the whole setup process smooth and easy. The app itself is great, works well, and has all the features we need. Highly recommend!
Thanks for the great feedback! We're glad the setup went smoothly and that the app is meeting your needs. ๐
April 17, 2025
We required assistance with manually sending a product review and determining why it was not sent within our set parameters. I received a very fast response from 'John G' who helped us to resolve our issues and was very informative. FIVE STARS.
Thanks so much! Glad the issue was resolved quickly and clearly. Appreciate the five stars! โญโญโญโญโญ
April 17, 2025
Amazing Support Experience! We accidentally imported special characters into our review content and couldnโt figure out how to remove them. Warren P from the Yotpo support team was incredibly quick and efficient in resolving the issue. He immediately understood the problem and provided a solution that worked perfectly. Super helpful, professional, and fast โ exactly the kind of support you hope for. Thanks so much, Warren!
Thanks for the awesome feedback! We're glad the issue was resolved quickly and smoothly. Always here to help! ๐
April 16, 2025
Yotpo has been a great partner. Raney was incredibly helpful in troubleshooting the challenges we were facing. He responded promptly, followed up thoughtfully, and resolved the issue quickly and efficiently.
Thanks for the kind words! We're glad the issue was resolved quickly and that the support made a positive impact. ๐
April 14, 2025
Easy to use and responsive support to help troubleshoot anything that might pop upโeven for users with a free account!
Thanks for the great feedback! We're glad youโre finding the platform easy to use and the support helpful, no matter the account type. ๐
June 27, 2025
Wendyle Christian S assisted me very well especially with yotpo coding in our shopify webste!!!! Thank you so much you are my saviour!!! he deserves a raise
Thanks so much! We're thrilled the support made a big difference, glad everything's working smoothly on your Shopify site! ๐
April 14, 2025
Doner P was very helpful. Our issue was resolved quickly. Thanks
Thanks! Glad to hear your issue was resolved quickly. ๐
May 28, 2025
Great app, only positive experience so far! I was impressed by functionality and also by the level of support: I had two requests and both were resolved quickly. I wanted to thank @Jeffrey M. and @Reymon for quick and attentive assistance in importing reviews. Good job!
Thanks for the kind words! We're glad you're enjoying the app and that your requests were handled quickly. Appreciate the support! ๐
April 13, 2025
Wendyle from support was very helpful in addressing some challenges I was having with the on site widgets. They took care of the issue and helped with installation quickly.
Thanks for the feedback! Glad the issue was resolved quickly and the widgets are up and running.
April 12, 2025
I appreciate the quick and comprehensive customer support available at Yotpo! Their availability to rapidly resolve time sensitive issues, resolve duplicates, provide 3rd party integration support, modify widgets as needed, and to migrate content quickly is so appreciated! Thanks most recently to Raney S for her quick assistance over chat!
We really appreciate your kind words! It's great to hear that the support team has been able to assist you quickly and thoroughly across so many areas, from resolving duplicates to handling integrations and content migration. We're always here to make sure everything runs smoothly for you! ๐
April 11, 2025
Jeffrey M was extremely helpful resolving my widget library issues. I was having trouble switching from the legacy widgets to the newer versions. They just wouldn't appear! Thanks for the quick fix!
Thanks for sharing your experience! We're glad the issue with the widget library was resolved quickly and that the transition to the newer versions is now working smoothly. Always happy to help! ๐
April 11, 2025
Yotpo is an incredible partner! I've had years of great experiences. They are always available to help me troubleshoot issues. I love the on-site integrations. They are clean looking and professional, giving our customers confidence in our product. I recently had an issue that was beyond my web UX/Shopify abilities, Raney S helped me. They offered speedy and articulate assistance. I'm so grateful! Thank you.
So glad to hear this! We truly appreciate your continued partnership over the years. Itโs great to know the on-site integrations are making a strong impact and helping build customer confidence. We're always here to provide quick, clear support whenever you need us. ๐ช