All reviews

Rating Breakdown

  • 5
    92% (4,158 ratings)
  • 4
    3% (153 ratings)
  • 3
    1% (34 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (125 ratings)

Reviews with Text

  • 99% (4,464)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 15, 2022

Helpful support from Sugar L over at Yotpo. App works great.\ and is way better than the Shopify app.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 15, 2022

Albert went above and beyond helping get us setup and taking the time to hear our goals. We appreciate the support and look forward to testing this tool out.

Using app

30 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2022

great customer service from Allen, thanks, suggested a solution to an issue and was quick in responding

Store

AirBolt

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2022

Love the app and automation features, and the easy integration with Shopify. Allen did a great job helping me on chat and was very quick and helpful.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 16, 2022

Thanks very much Lemuel C for helping me get my review carousel up and running super fast, it looks great

Using app

About 2 months

Total reviews

21

Average rating

5.0

5 / 5 Share

June 14, 2022

Albert V was very helpful with my questions today. Albert was nice and responded quickly. Very satisfied with my support chat today.

Store

Stylest

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 14, 2022

I originally installed Shopify Reviews and then later added Yotpo. I was trying to combine reviews so I could turn off the Shopify app. Rayne from support was one of the top 3 support people I have ever had the pleasure of dealing with. Absolutely top notch support. Didn't waste any time and got everything working perfectly in minutes including helping me replace the Star Rating widgets to display in my store.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2022

Very helpful support team. I wanted to show product reviews on my collection page and didn't know how to do it but the yotpo support team helped me with it.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 14, 2022

Nice app and best support ever! Really love it recommend it! User friendly, useful and simple to lear how to use it.

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 13, 2022

I've been using this app for some time, but tonight i needed to check some conversion tracking codes and activate another item, and i was having difficulties - jumped onto online chat and Keith was there on my online chat response and within 15 minutes, the whole thing was sorted out and done! THANK YOU KEITH! Now that's fast service!!! 5 stars from me - great service Yotpo!!! Good job!!!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 31, 2022

Rilu was wonderful to connect. Rilu fixed my settings issues speedy quick and offered great support the entire way. Thanks Rilu!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 11, 2022

really great service super quick and helpful, I am not good at coding and Ronel came to my assistance!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2022

a great app to collect reviews from my customers. Allen was also very helpful & fixed how I would like my products page to look very quickly! Highly recommend!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2022

Great customer support from @Happy tonight! I am so appreciative of the help and we already have reviews coming in!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2022

I used this App for importing and gathering reviews. Very useful... They have the best customer service. Their customer supports are very helpful, especially Sheen. Thank you!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 10, 2022

la aplicacion es buena, pero el soporte es excelente, me respondieron a través del chat y eso me ayudo a resolver un problema con mi sitio web

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2022

Great app - easy to navigate. The collection of reviews seems to have a good conversion. The support is fast and fantastic helpful.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 9, 2022

He gave me complicated consultations very politely and promptly. I am grateful for the fact that I was able to accurately grasp the intent of the question and respond to it even in chat!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

June 9, 2022

Was switching our review platform from Judge.me to Yotpo and was having a few issues (user error on my end) with transferring reviews. Djan helped me out and was so awesome at guiding me to correct what i did wrong. Got set up and next, i'm setting up subscriptions! Thank you for your amazing customer service! :)

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 9, 2022

excellent support service by allen, he helped me solve my issue quickly, the support contact system is quite good

Using app

3 months

Total reviews

1

Average rating

5.0