All reviews

Rating Breakdown

  • 5
    92% (4,158 ratings)
  • 4
    3% (153 ratings)
  • 3
    1% (34 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (125 ratings)

Reviews with Text

  • 99% (4,464)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 13, 2022

Nicole was very helpful and took time to help me update the reviews on my site. Yotpo always has great customer service

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 8, 2022

Really nice and supportive. Happy S has done a great job and was really supportive . we will also do an upgrade soon!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2022

I haven't started using this app yet, but their customer service is super helpful! Ronel R was able to help answer all my questions and get the widget installed on my website. I will have to hire a developer to help make the reviews look really custom, but so far so good.

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 7, 2022

Yotpo and James have been very helpful to growing my business. They are quick to respond to any issue and are very helpful!

Using app

Over 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

June 7, 2022

Excellent customer service, helped with everything I needed quickly to make my site reviews looking great! Highly recommend!

Using app

About 20 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 6, 2022

Have been using Yopto for a few years and very happy with the app and great support too. I had a bit of difficulty when changing shopify themes, but this was all sorted out for me within minutes, so couldn't ask for better service really.

Store

Sukie

Using app

About 3 years

Total reviews

2

Average rating

3.0

5 / 5 Share

June 6, 2022

Amazon app, we had very few problem using this to collect reviews, even there is a some customization that we wish to do, the customer server is already a great help.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 5, 2022

I was clueless as to how to get the app on my website. James Yotpo was amazing - I just clicked on the support button, and he quickly installed it for me! Reviews are already coming in quickly! :) Thank you, so much!!!!

Store

eavolu

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 5, 2022

We've been using Yotpo for 3 years now. I have to say one particular customer agent has stood out most JAMES EDGAR C. We had two products on our website that were the same just a different image. We needed to merge the reviews in order to delete the duplicate product without loosing the reviews. I used the live chat and JAMES was able to remap the reviews straight away. as opposed to other agents by the name of Alberto who took 3 weeks and still didn't do it. I highly recommend Yotpo overall as they are always keen to help. I guess some agents are more skilled than others. Thank you James

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

June 21, 2022

Have been helped by both Ronel and Lemuel lately and both were a great help with answering questions we had on Chat. The Yotpo Reviews App has proven to be perfect for our store needs!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2022

I've been using Yotpo reviews for about a year and it's an excellent app. The UX and ease of use are great and the online chat support is live even on a bank holiday weekend (Allen was very helpful - thanks again!). I especially love the free plan for small businesses to get started

Store

TOMOTO

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2022

Ronell R was straight to the point, answered quickly, and helped me tremendously. You guys are awesome. IG: MillennialMomCEO

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2023

Yotpo app is a must have app if you want to increase you sales and improve your brand image. It will enable review and Q&A function which is very essential to an online website. Special thanks to Warly for making our website even better, as he assisted me in all my needs and requirements for customizing our website.

Using app

Over 3 years

Total reviews

8

Average rating

5.0

5 / 5 Share

June 3, 2022

After long search i find this app useful and They are super ... they support us fast on time ... I really recommend this app

Using app

8 days

Total reviews

5

Average rating

3.4

5 / 5 Share

Aug. 27, 2023

The yotpo team helped me add the reviews to the website when I was stuck! I’m so appreciative! Thank you Daniel

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2022

Ronel was supportive and patient. Walked me through all the steps, thank you for the swift help!! :)

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 2, 2022

Allen did a great job of connecting the reviews to my Shopify store! Efficient and polite! He understood my questions and was able to help right away. I love the look and feel of the reviews as well! Will continue to use this app and recommend!

Using app

9 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 2, 2022

The customer support is very good, my issue was dealt with quickly and was resolved for me straight away

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 2, 2022

Yotpo is a very good app for collecting recviews, and we have had helpful supporty from Orly who got our dedicated reviews page up and running

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 1, 2022

GREAT customer support by Ronel R!! can't believe I even tried other apps until I found Yotpo! Wasted so much time and now found the perfect app to collect reviews!

Store

Pitod

Using app

About 4 hours

Total reviews

7

Average rating

5.0