Yotpo: Product Reviews App
Inspire Purchases with Yotpo Reviews
Rating
4.8
feedback
4,512
chart
#326
All reviews
Review RSS Feed
May 11, 2022
John was very helpful . Double checked my set up was working properly. ...Excellent customer service.
May 11, 2022
I had opened 2 accounts on a review app. The guy in customer service was very nice good with communication. He helped me resolve the issue. Thank you!!!
May 10, 2022
An excellent review app with excellent customer service! The software is also user-friendly in terms of settings and functions.
May 10, 2022
Reinier was super helpful, quick, and knew exactly what I (a novice) was trying to communicate. Live chat feature was great.
May 10, 2022
The app has its issues, but every time I've run into a problem their customer service has saved me. Like I said, the app runs into a number of problems that can get annoying; however, each time my boss has chewed me out for a review-related issue, they've swooped in and help me out.
May 10, 2022
Great app and functionality and fantastic support! Very little issues but when there is any hiccup their support is super fast to help!
Sept. 6, 2022
Both Albert and Rilu were incredibly helpful in two different scenarios. They worked through relatively complicated tasks with me, making the process easy without making me spend a ton of time on it.
May 10, 2022
Excellent customer service. I've not used the app yet as I'm still in the process of installing it, but I had first class help from their chat assistant. Great start to using a new review app. Thank you!
May 9, 2022
I received assistance from James .. he was super helpful and quick. Exactly what I needed .. thanks again, James! The reviews carousel works great on my site.
May 8, 2022
I received excellent assistance from Daniel on their customer care team. He promptly assisted me in integrating the app to our store and with any other questions I had.
May 25, 2023
Jeorge helped me thank goodness! Took care of everything in one day. Thank you for everything you just did for my Shopify Account. I have been working on integrating my Yotpo Account to my Shopify account. And it has taken me quite a few months, and I reached out today and he went above and beyond. Truly appreciated, truly needed, thank you. Please visit us at NativePrideHealing.com
May 6, 2022
Nick S was so helpful assisting with my set up & install of widgets. Great customer support! Quick and easy.
May 6, 2022
Loving Yotpo Reviews so far. Easily collecting reviews from my customers. Customer service from Lemuel Yotpo has been great!
May 6, 2022
Easy to set up and fast customer service. I recently migrated all of reviews and rewards programs over from Stamped.io which was a HORRIBLE experience. It's so refreshing to get a much more robust, visually pleasing app and customer service that is 1000x better.
May 6, 2022
This app has been great for including social proof in our product pages and on our home page. I'd love to see more functionality for the price, but I understand they've got to make their money too. When I've needed help, the team has been great, most recently Nick S who made a transition so seamless, I didn't even need to do anything.
May 6, 2022
I have tried other platforms and returned to Yotpo. I love the look and feel of the app for my Shopify store, and the affordability (free option) for small businesses before they begin to scale. Love It and recommend!
May 6, 2022
Great support, Eunice is very responsive and helpful. Lots of setup to get everything working correctly, but easy to manage once its running.
May 13, 2022
Rhenant and Daniel are doing great in helping me solve the problem related to importing reviews! Yotpo offers you not only great product but also incredible service.
May 6, 2022
Just installed the app and already see new positive reviews coming in with a strong open and conversion rate. Have had a number of questions for the chat support and both Lemuel, Daniel P and Nick S. were very helpful in getting me squared away. Now looking to get the Loyalty program set up. So far it's been positive and looking very promising....
May 4, 2022
Great app and great customer service. It means a lot for our shop to have organic customer reviews and this app delivers. Appreciate there is a customer service chat and Djan was able to help me right away and answer some questions I had. Any questions we have get answered right away and the platform is really easy to navigate.