All reviews

Rating Breakdown

  • 5
    92% (4,082 ratings)
  • 4
    3% (145 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (129 ratings)

Reviews with Text

  • 99% (4,380)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 6, 2022

Both Albert and Rilu were incredibly helpful in two different scenarios. They worked through relatively complicated tasks with me, making the process easy without making me spend a ton of time on it.

Store

Equip

Using app

Over 6 years

Total reviews

8

Average rating

5.0

5 / 5 Share

May 10, 2022

Excellent customer service. I've not used the app yet as I'm still in the process of installing it, but I had first class help from their chat assistant. Great start to using a new review app. Thank you!

Using app

About 1 hour

Total reviews

4

Average rating

4.0

5 / 5 Share

May 9, 2022

I received assistance from James .. he was super helpful and quick. Exactly what I needed .. thanks again, James! The reviews carousel works great on my site.

Using app

About 6 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 8, 2022

I received excellent assistance from Daniel on their customer care team. He promptly assisted me in integrating the app to our store and with any other questions I had.

Store

TWOOBS

Using app

Over 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

May 25, 2023

Jeorge helped me thank goodness! Took care of everything in one day. Thank you for everything you just did for my Shopify Account. I have been working on integrating my Yotpo Account to my Shopify account. And it has taken me quite a few months, and I reached out today and he went above and beyond. Truly appreciated, truly needed, thank you. Please visit us at NativePrideHealing.com

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2022

Nick S was so helpful assisting with my set up & install of widgets. Great customer support! Quick and easy.

Using app

21 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

May 6, 2022

Loving Yotpo Reviews so far. Easily collecting reviews from my customers. Customer service from Lemuel Yotpo has been great!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2022

Easy to set up and fast customer service. I recently migrated all of reviews and rewards programs over from Stamped.io which was a HORRIBLE experience. It's so refreshing to get a much more robust, visually pleasing app and customer service that is 1000x better.

Using app

44 minutes

Total reviews

7

Average rating

4.9

5 / 5 Share

May 6, 2022

This app has been great for including social proof in our product pages and on our home page. I'd love to see more functionality for the price, but I understand they've got to make their money too. When I've needed help, the team has been great, most recently Nick S who made a transition so seamless, I didn't even need to do anything.

Using app

Over 3 years

Total reviews

5

Average rating

4.8

5 / 5 Share

May 6, 2022

I have tried other platforms and returned to Yotpo. I love the look and feel of the app for my Shopify store, and the affordability (free option) for small businesses before they begin to scale. Love It and recommend!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2022

Great support, Eunice is very responsive and helpful. Lots of setup to get everything working correctly, but easy to manage once its running.

Using app

18 days

Total reviews

8

Average rating

4.8

5 / 5 Share

May 13, 2022

Rhenant and Daniel are doing great in helping me solve the problem related to importing reviews! Yotpo offers you not only great product but also incredible service.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

May 6, 2022

Just installed the app and already see new positive reviews coming in with a strong open and conversion rate. Have had a number of questions for the chat support and both Lemuel, Daniel P and Nick S. were very helpful in getting me squared away. Now looking to get the Loyalty program set up. So far it's been positive and looking very promising....

Using app

3 days

Total reviews

2

Average rating

4.5

5 / 5 Share

May 4, 2022

Great app and great customer service. It means a lot for our shop to have organic customer reviews and this app delivers. Appreciate there is a customer service chat and Djan was able to help me right away and answer some questions I had. Any questions we have get answered right away and the platform is really easy to navigate.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 4, 2022

Jeorge Kenneth V was the best at solving my technical problem right away. He was extremely knowledgeable and a true expert. Also, spoke with Rhemy R. who was amazing. Thank you

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 4, 2022

12/4/2022: Still at a 5-star rating but this time for the superb customer support. I had an issue with importing a valid review and Rhemy R. helped me out! The support was fast and accurate. The app is a bit pricey but worth it for this high-level of support. ------------------ I just downloaded the app but so far so good. I had a question about the product blocklist feature and Nick S. answered my questions, walking me through the steps and even giving me alternative ways to accomplish what I needed. Kudos to the customer service!

Using app

7 months

Total reviews

9

Average rating

4.7

5 / 5 Share

Aug. 10, 2023

Nick helped me a lot, hes an awesome. thank you for the help and i really appreciate it. the app is good Edit: James helped me import my reviews and fixed the mistakes I made. I wouldn't pick another app to manage the reviews on my shop

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 3, 2022

Albert helped out with review import issue , awesome service !!recommended this app to friends and family!

Store

Knesko

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 3, 2022

Had trouble installing the product widget and support helped me out. Very grateful and thanks Allent!

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2022

We have been using this app for almost 2 years and its the best reviews app in Shopify. Customer support is excellent and is there when you need them. Highly recommended A+++

Using app

Over 1 year

Total reviews

1

Average rating

5.0