All reviews

Rating Breakdown

  • 5
    92% (4,158 ratings)
  • 4
    3% (153 ratings)
  • 3
    1% (34 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (125 ratings)

Reviews with Text

  • 99% (4,464)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 4, 2022

After struggling for weeks to find a review app that works for us, we found Yotpo and couldn't be happier. Reinier D helped to get us set up on our live theme as well as an updated version we are working on. Would highly recommend Yotpo

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

May 4, 2022

Jeorge Kenneth V was the best at solving my technical problem right away. He was extremely knowledgeable and a true expert. Also, spoke with Rhemy R. who was amazing. Thank you

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 4, 2022

12/4/2022: Still at a 5-star rating but this time for the superb customer support. I had an issue with importing a valid review and Rhemy R. helped me out! The support was fast and accurate. The app is a bit pricey but worth it for this high-level of support. ------------------ I just downloaded the app but so far so good. I had a question about the product blocklist feature and Nick S. answered my questions, walking me through the steps and even giving me alternative ways to accomplish what I needed. Kudos to the customer service!

Using app

7 months

Total reviews

9

Average rating

4.7

5 / 5 Share

Aug. 10, 2023

Nick helped me a lot, hes an awesome. thank you for the help and i really appreciate it. the app is good Edit: James helped me import my reviews and fixed the mistakes I made. I wouldn't pick another app to manage the reviews on my shop

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 3, 2022

Albert helped out with review import issue , awesome service !!recommended this app to friends and family!

Store

Knesko

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 3, 2022

Had trouble installing the product widget and support helped me out. Very grateful and thanks Allent!

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2022

We have been using this app for almost 2 years and its the best reviews app in Shopify. Customer support is excellent and is there when you need them. Highly recommended A+++

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2022

Speedy and efficient service by Rhenant T. What a pleasure to resolve the issue that I had in just a few minutes. Thank you, Rhenant.

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 2, 2022

So far Yotpo has been a great app for collecting and displaying views on our website. They have a responsive support chat as well - Kenn helped me a lot!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2022

Kenneth provided quick and efficient customer service and was able to deal with a trouble spot for me straight away. I absolutely love the feedback I am getting from our customers and it is very encouraging. Thanks very much Yotpo family. Arohanui Laney Whenua Honey

Using app

3 months

Total reviews

6

Average rating

4.7

5 / 5 Share

May 2, 2022

Just had a great support from Kenneth John M. I'm just starting to try out the app but the Customer Service is wonderful!

Using app

About 3 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

May 29, 2023

I am using this app for Walmart Reviews Syndication, and so far the process has been great, I'll update this in the future to see if that worked. Updated: it does do what is promised

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2022

Great customer support! Always fast and great service. My support manager Rhemy R has done great! I am thankful for this app

Using app

About 1 year

Total reviews

11

Average rating

5.0

5 / 5 Share

June 6, 2022

At first, our product reviews were not showing due to our current website migration, but Yotpo support team - Doner swiftly helped us to sort it out by correcting the product IDs. You are such a great help, thanks Doner! Update: Got help from Reinier again for fixing the Conversion tracking issue. The support team is great and straightforward!

Using app

3 months

Total reviews

3

Average rating

3.7

5 / 5 Share

May 1, 2022

I was strugling with a product in my catalogoue and i contacted them through live chat. Doner got back to me within a few seconds and helped me resolve the issue! :) Great app and great features

Store

Nazzar

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 23, 2025

Customer support is great! Their chat feature is very helpful and has quick response. Ruzsel J helped us with some coding to display our review badge for our website, and we appreciated his quick work to help us.

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

July 21, 2022

James was SO patient! Thanks for all your time. After checking out MANY reviews app I chose Yotpo. It's great knowing they have such good support. Simoun was great too! Spent so much time dealing with my issues. Thanks!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 30, 2022

We have been using Yotpo to collect reviews by email after purchase, and it works. Overall a good app. Good customer support too, most recently from Rein.

Using app

Over 7 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 30, 2022

I like the fact that Yotpo automatically sends review requests to customers and publishes them on the site.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2022

Radly was very informative and quick to point me in the right direction. Customer Service was an A+!

Store

Yonanas

Using app

Almost 7 years

Total reviews

1

Average rating

5.0