All reviews

Rating Breakdown

  • 5
    92% (4,082 ratings)
  • 4
    3% (145 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (129 ratings)

Reviews with Text

  • 99% (4,380)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 27, 2022

I love the chat feature helps resolve my issues fast and ronel was so great went above and beyond. Made sure all my issues were solved

Using app

19 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

April 27, 2022

Customer Service was very helpful in helping our website get integrated with yotpo and helping with troubleshooting !

Store

Joey

Using app

21 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

April 26, 2022

Kenn T was very helpful in fixing our companies import issues. Kenn spent 30 minutes or more helping us solve the issue and we are very happy with their communication and results provided.

Using app

3 months

Total reviews

5

Average rating

3.2

5 / 5 Share

April 25, 2022

I love this app! I love it so much because, first of all it work. Intergations are easy and the number one reason...customer support! Thank you everyone for your help today importing files.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 10, 2023

Needed some support on my product reviews and was assisted by Ruzsel John N and what can I say...................this guy was amazing. Got what I needed and completed the work in minutes. Amazing support, thank you

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 25, 2022

I reached out to migrate existing review from old website platform, to the new website. Sheen on the support team was easy to work with, very competent and very fast to complete. I highly recommend.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2022

Great product and Support. Kenneth from the support team was amazing! We had a couple errors that he offered to connect and help fix, and now all is good. Definitely recommend!

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

June 17, 2023

This is a review for the CS assistance Nicole L who helped me with an Import that was playing up a little. An so far is excellent

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2022

I had some difficulty getting this app set up for my store but when I reached out for help via their chat bubble Albert V really came through and helped get my review page set up and in the exact location I wanted it to be. His level of service was AMAZING!! 9-8-2022 Happy helped me get the discount code section set up for my customer reviews. I really am happy with the service!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2022

Rhemy R. was extremely helpful and provided fantastic service. We were trying to make changes to our reviews and he walked us through the entire process, seamlessly. Thank you!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2022

Really great customer support experience with James and Reinier. I was attempting to connect Yotpo with Klaviyo and James was able to understand and identify what I was doing wrong very quickly. Fantastic experience. Reinier helped me import my reviews when their self-service tool was down. very helpful.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 23, 2022

Great customer service! Angelo was fantastic, he answered all of my questions and my product review issues are now fully resolved. I 100% recommend this app!

Using app

29 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 22, 2022

Great customer service. Rhemy Rosales from YotPo Team took care of all my issues & questions around integration YotPo Loyalty & Review app. Thanks soso much!

Using app

About 18 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2022

Very helpful and responsive. Everyone goes above and beyond to make sure that all of my questions are thoroughly answered.

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 3, 2022

Quick responding to online chat from Rhemy R. Really helpful! Great customer service. Will continue to use Yotpo!

Store

Fanka

Using app

19 days

Total reviews

9

Average rating

4.7

5 / 5 Share

April 19, 2022

We are really glad that we opted to go with Yotpo. Really appreciate the support responding quickly for our go live activity. We will be looking to work with Yotpo team.

Store

CRESMO

Using app

About 13 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2022

The chat option to talk to staff is a great feature. Questions are quickly answered. Sugar L was a great help and was able to answer all of my questions quickly!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2022

Best support ever - just had Eduardo R help me via live chat within minutes - every time I reach out, I receive great support.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2022

Kenneth John M was amazing at helping me set up my reviews on shopify! I was having challenges installing the wizard and he successfully installed it in a couple of minutes. Thank you so much! love this app

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2022

Wonderful customer service assisting me in adding the widget to my site! I appreciated the help because I am not techy.

Using app

9 months

Total reviews

2

Average rating

5.0