OC Meta Pixel Facebook Pixels
Setup Multi Pixels with CAPI Pix & boost Catalog Feed...
Rating
4.8
feedback
86
chart
#338
All reviews
Review RSS Feed
Jan. 20, 2026
Great app and excellent support! The team helped me quickly identify and fix a pixel duplication issue, and everything is now tracking correctly. Very responsive, clear instructions, and professional support. Highly recommended!
Thank you so much for the wonderful review! ๐ Weโre glad our team could quickly help identify and fix the pixel duplication issue and get everything tracking correctly again. Your kind words about our support truly mean a lot โ thanks for the recommendation, and feel free to reach out anytime! ๐
Jan. 9, 2026
good app and support
Thank you for your feedback! ๐ Weโre glad youโre happy with the app and our support. If you ever need any help, feel free to reach out anytime!
Jan. 8, 2026
Good App, Have been using it for a while, and the support team is great. Thanks
Thank you so much for your review! ๐ Weโre glad to hear youโve been using the app for a while and that our support team has been helpful. Thanks for your continued support โ weโre always here if you need anything!
Jan. 8, 2026
Setup took less than 5 minutes and everything works flawlessly. A clean dashboard lets you easily track views, add-to-cart actions, checkouts, and completed orders. On top of that, the support is outstanding โ fast, clear, and very helpful.
Thank you so much for the detailed review! ๐ Weโre thrilled to hear the setup was quick and that everything is working flawlessly for you. Glad the dashboard and tracking features are helpful โ and we really appreciate your kind words about our support. If you need anything else, weโre always here! ๐
Dec. 15, 2025
๋ต๋ณ์ด ๋งค์ฐ ๋น ๋ฅด๊ณ ์น์ ํฉ๋๋ค. ๋ง์ ๋์์ด ๋์๊ณ ๊ฐ์ฌํฉ๋๋ค,
์ ์ฑ์ค๋ฌ์ด ๋ฆฌ๋ทฐ ์ ๋ง ๊ฐ์ฌํฉ๋๋ค! ๐ ๋น ๋ฅด๊ณ ์น์ ํ ์ง์์ด ๋์์ด ๋์๋ค๋ ์ ํฌ๋ ๊ธฐ์ฉ๋๋ค. ์์ผ๋ก๋ ํ์ํ์ ์ ์ด ์์ผ๋ฉด ์ธ์ ๋ ํธํ๊ฒ ์ฐ๋ฝ ์ฃผ์ธ์. ๋ค์ ํ ๋ฒ ๊ฐ์ฌ๋๋ฆฝ๋๋ค! ๐
Dec. 7, 2025
The app is really good and the customer service is outstanding!!
Thanks so much โ we really appreciate your kind words! ๐ Weโre glad the app is working well for you and that our support stood out. If you ever need anything else or want help optimizing, just give us a shout โ weโre here for you! ๐
Dec. 5, 2025
The app works exactly as expected and was very easy to install. Support is fast and always helpful with any questions. Ryan is a great guy and really knows his stuff. Highly recommended!
Thank you so much for the great review! ๐ Weโre glad to hear the app works exactly as expected and was easy to install. Ryan will be really happy to see your kind words โ your recommendation truly means a lot to us. If you ever need anything, weโre always here to help! ๐
Nov. 30, 2025
EDIT 11/29 POST RESPONSE FROM ORICIHI: Anyone lucky enough to read this message will not regret it. I would like to point out that no refund was made. At the time, I was on a trial period, so I would have paid (even a high price!), so there was no refund. I also pointed this out separately, so I don't understand why it was taken into consideration in the response. So, from this alone, it is clear that they don't know what they are talking about or how to deal with customers. Unfortunately, I am no longer your customer, as I have felt cheated several times. The basic video they sent me makes no sense and proves nothing. I asked them one thing and they replied with another. PRE: I feel cheated Downloading this app was my downfall. Unfortunately, I trusted the positive reviews, but if you think about it, no one really bothers writing positive reviews. Most of the time, reviews are written by people whoโve had serious problems, so theyโre negative. This is one of those. Stay away. Data not tracked correctly, non-existent customer service (they respond after 7 hours and never when you need them), for a simple configuration job they took about 3 days without ever completely resolving it and showing the correct time zone in the data (other apps do it immediately, it's just a basic configuration). The only response they give is โour team is working for you, you have to be patient.โ Bot-like responses, always identical, that don't let you know if they're reading your follow-up questions. A service to stay away from, it only caused me problems during Black Friday week. Not up to standard for me.
[We hope Shopify and other merchants reading this understand the context of this situation] [Last update] [We cannot issue a refund for this store because you have not made any payment] Thank you for sharing your experience. Weโre truly sorry that our app and our support did not meet your expectations during such an important period. We understand how stressful tracking issues can be, and we take your feedback seriously. Weโve already: - explained all your questions clearly - provided a screen-recorded video to demonstrate everything - made sure that your pixel is tracking properly and safely We also issued you a full refund right away because we never want merchants to pay for something they donโt feel confident using. Just to note: - If our app were actually unreliable or fraudulent, we donโt think you would still be using it today. - After carefully explaining and addressing all your requests, asking us to pay $1,000 for waiting less than 24 hours over a weekend is truly beyond the scope of our service. We hope you can understand this context. We hope Shopify and other merchants reading this understand the context of this situation. โ The Orichi Facebook Pixel team.
Nov. 25, 2025
Ryan did an absolutely amazing job helping me out today! Absolutely love this app!
Nov. 13, 2025
I was experiencing technical issues with our facebook pixel (Specifically server side event_source_url parameter being blocked). The official Shopify Facebook and Instagram app wasn't working correctly and it was nearly impossible to get someone from Shopify to look at it. We spent weeks trying to get it fixed only to get the runaround from both Meta and Shopify both pointing fingers at each other. The Shopify AI assistant Sidekick recommended going with a 3rd party app. I downloaded this app and got technical assistance right away from their support. I was able to quickly connect it and disconnect the facebook/instagram app (to avoid duplicate events). It's working great now and the server side issue is fixed.
Thanks so much for the detailed feedback โ Iโm really glad our team could jump in and get that server-side issue fixed for you! ๐ Great call disconnecting the Facebook/Instagram app to avoid duplicate events โ if you want, we can help review your event setup or optimize deduplication to make sure everything stays clean. ๐ If anything else pops up, just send us a message โ weโve got your back. ๐
Nov. 11, 2025
Excelente servicio, soporte, mis campaรฑas ahora funcioan mejor, mejroes resultados
Thank you so much for your review! ๐ Weโre really happy to hear that our service and support helped improve your campaigns and results. If you ever need anything else, weโre always here to help! ๐
Oct. 16, 2025
Customer support was super friendly and helpful! I set it up half way and they messaged me in whatsapp to help me complete the set up. I've never seen this level of customer service!
Thank you so much for your kind words! ๐ We're really glad you had a great experience. Our team is always happy to reach out and make sure everything is fully set up and running smoothly. If you ever need more help, just let us know โ weโre always here for you! ๐
Oct. 14, 2025
So far, the app is extremely easy to set up, and the team is very reactive. They check up on you as soon as you're done seting it up and they check everything. Plus, they're very kind. Highly recommended.
Thanks so much for the lovely review! ๐ Weโre thrilled setup was easy and our team could help โ we always try to follow up and make sure everythingโs working smoothly. If you ever need anything else or want optimization tips, just give us a shout. ๐
Oct. 6, 2025
Received good and prompt support. Pixel set up was seamless and easy.
Thanks so much for the kind words โ weโre really glad the pixel setup was seamless and our team could help quickly ๐ If you need anything else or want help optimizing tracking, just send us a message โ weโre always here to help ๐
Aug. 25, 2025
Very easy to install and use the pixel. App support helped and confirmed everything working well. Thanks
Thank you so much for your kind words! ๐ We're happy to hear the pixel setup was smooth and our support team could assist you. Let us know anytime you need help โ weโre always here for you! ๐ชโจ
Aug. 13, 2025
The app works perfectly, but what really stood out to me was the customer support. The team at Orichi was quick to respond, super helpful, and clearly knows what they're doing. They guided me through everything and made the whole setup process smooth and stress-free. Itโs rare to find support this good โ highly recommended!
Thank you so much for the amazing review! ๐ We're thrilled to hear the setup went smoothly and that our support team made a great impression. Your kind words mean a lot to us โ weโre always here if you need anything! ๐ชโจ