Zakeke ‑ Customizer 2D 3D
Shopify Product Customiser & 3D Configurator - Zakeke
Rating
4.3
feedback
68
chart
#256
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
3%
-
Less than a month
21%
-
Less than a year
51%
-
More than a year
21%
Reviews Summary
The reviews for the Zakeke Shopify App are mixed, with both positive and negative feedback from users. Positive aspects include the app's extensive features, seamless integration with Shopify, customizable product creation, and helpful customer service. Users appreciate the 3D preview feature, ease of use, and the team's responsiveness to feedback and improvement. However, some users have raised concerns about the app's pricing structure, slow customer service response times, limitations with certain functionalities like Printing Methods, and issues with font recognition when using Coreldraw. Overall, Zakeke is recommended for its customization capabilities and user-friendly interface, but improvements in customer service and functionality are suggested.
Highlights
Review RSS Feed
All reviews
Nov. 6, 2025
This app appeared to be everything I needed and I was very wrong. I've never seen an app try to nickel and dime their clients so badly. Customer service is slow and unhelpful. They'll give you one answer to your question and then contradict themselves with a different answer to the same question; then offer to charge you an additional fee with a different app. I have invested a large amount of time into customization and I am now willing to throw that effort away and find a different app. I recommend to continue your search for this type of app and move along. Stay away from this product.
Sept. 24, 2025
Great app with extensive features. Integration into shopify is quick and easy. Customizable products can be created from existing shopify products, so the plugin can handle variant products and stock levels. It has many options to build pricing structures e.g. based on print type, print size, quantity and more. The front end is designed well and doesn't feel like an external tool at all. We've tested several customization plugins, and this one finally has all the features we need. Plus, customer service has been really helpful with a few details we were missing.
Sept. 10, 2025
Zakeke is a fantastic personalization tool! Easy to use, seamless Shopify integration, and great support. The 3D preview really helps customers and has boosted our sales. Highly recommended!
July 10, 2025
Guisi and the team have been outstanding and a pleasure to work with. Creating custom designs for our products on Shopify has been so simple and seamless thanks to Zakeke -- keep job so far, highly recommend!!
June 23, 2025
Great experience as a seller with the team. Fast, pro-active and friendly communication and a lot of willingness to find solutions and also advancing trust in growth. As the tool is constantly evolving, some reviews I saw here regarding a bad buyer experience are not true anymore. The usage for the customer is more intuitive now. Very reliable tool - would 10/10 recommend.
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