Zakeke ‑ Customizer 2D 3D
Shopify Product Customiser & 3D Configurator - Zakeke
Rating
4.2
feedback
113
chart
#304
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
2%
-
Less than a month
16%
-
Less than a year
47%
-
More than a year
33%
Reviews Summary
The reviews for the Zakeke Shopify App are mixed, with both positive and negative feedback from users. Positive aspects highlighted include excellent customer support, ease of customization for products, and the app's ability to enhance the overall shopping experience for customers. Users appreciate the quick responses from the support team and the app's features like 3D configurators, live chat support, and user-friendly interfaces. However, some users have raised concerns about poor customer service response times, difficulties in configuration and integration with the store, and limitations in the app's functionality like font recognition issues and lack of live chat support. Overall, Zakeke is praised for its potential to improve online shopping experiences through product customization, but there are areas that need improvement to enhance user satisfaction.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 4, 2025
Zakeke offers a solid customization tool that’s helped us give customers more control over their designs. There’s definitely room for improvement in performance and pricing flexibility, but overall it’s been a valuable addition to our site.
Feb. 16, 2025
Grazie all'ottimo supporto e alla disponibilità del loro team, siamo riusciti ad avviare con successo questa iniziativa con Zakeke. Sono molto attenti a soddisfare i requisiti del cliente cercando di trovare sempre la soluzione migliore, anche laddove abbiamo incontrato ostacoli non previsti. :)
Jan. 10, 2025
Thank you for your quick response and refunding the payment.
Hello, thank you for sharing your experience with us. We're sorry you've encountered these issues. As per our support responses, we confirm to have already refunded your account, you should be able to see it within a few days. Thank you again for your patience.
Nov. 19, 2024
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