Zakeke ‑ Customizer 2D 3D
Shopify Product Customiser & 3D Configurator - Zakeke
Rating
4.4
feedback
104
chart
#1,917
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
0%
-
Less than a month
13%
-
Less than a year
47%
-
More than a year
37%
Reviews Summary
The reviews for the Zakeke Customizer app on Shopify are a mix of positive and negative feedback. Positive aspects highlighted include excellent customer support, user-friendly interface, and the ability to customize products easily. Customers appreciate the features offered by the app and the quick resolution of any issues by the support team. However, some negative points mentioned include difficulties with certain software integrations, lack of documentation, and occasional issues with billing and plan limitations. Overall, the app is recommended for its functionality and support.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 24, 2024
App works well. 3 stars because if you use Coreldraw, corel doesn't recognize the font when you import the svg. ( I did ask for help with this and they said it works fine with Illustraor etc..) This then causes a huge issue of figuring out what font was used. You can use Inkscape to figure it out but at that point I can do a layout way quicker. If they figured out the Corel issue this would be a great app. So to save my sanity I think I will be deleting it.
Nov. 14, 2023
The app is a development in the right direction. I´d like to have a live chat, the integrations need a bit more work than the current documentation is capable of explaining. It would be cool, to have a page for feature requests. The front end of Zakeke Customizer needs to undergo a small redesign, hopefully asap. It would be better if we had bigger buttons for the 2 main functions:´upload photo´ and ´add to cart´. Also a missing key function is to twist the print-area, so that clients who are uploading pics in horizontal format, would be able to twist the print area to horizontal or portrait. Im excited how the company envolves and if it will become a long term App that i will be using for my shop. Overall its recommendable, but you have to be technically versile as of now 14.11.2023.
Hello, thank you for your review and detailed feedback, it's highly appreciated. We'd like to highlight that the twist of the print area is one of the features coming up with the very next update. Also, regarding buttons and other front end details, we are currently working on a new revamped UI, totally customizable to meet these demands and support your growth. For any other doubt or issue, please contact us at [email protected], our team will gladly respond to your requests. Thanks again!
Oct. 31, 2023
excellent app with excellent customer support. easily the best design tool on Shopify
Aug. 29, 2023
Un po' difficile da configurare e sistemare con lo store, se ci fosse più documentazione e anche dei video più semplici sarebbe meglio
April 12, 2024
The program is great, and the features are excellent. The downside is that if something goes wrong with the app on the weekend, there is no customer service to get you back up and running. That's money lost until someone reaches out on Monday. On top of the monthly fee, the transaction fee adds up if you do a lot of sales.
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