Zakeke ‑ Customizer 2D 3D
Drive growth with premium visual product experiences
Rating
4.4
feedback
67
chart
#279
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
3%
-
Less than a month
21%
-
Less than a year
52%
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More than a year
21%
Reviews Summary
Zakeke, a Shopify App for 3D and AR customization, has received a mix of positive and negative reviews. On the positive side, users appreciate the extensive features, seamless integration with Shopify, and the ability to create customizable products easily. The app offers options for building pricing structures based on various parameters and has a well-designed front end. Users have praised the excellent customer service provided by the Zakeke team, mentioning specific team members who were helpful and proactive. The 3D preview feature has been highlighted as a sales booster. However, some users have raised concerns about the app's pricing structure, slow customer service response times, limitations in functionality, and difficulties in configuration and setup. Despite these drawbacks, many users still recommend Zakeke for its unique customization capabilities and overall positive experience.
Highlights
Review RSS Feed
All reviews
Feb. 27, 2026
Great app for 3d and AR. And even better support! Fixed all my problems, thanks to Elena, Domenico, Nicola, Marinella and other Zakeke Team members!
Nov. 6, 2025
This app appeared to be everything I needed and I was very wrong. I've never seen an app try to nickel and dime their clients so badly. Customer service is slow and unhelpful. They'll give you one answer to your question and then contradict themselves with a different answer to the same question; then offer to charge you an additional fee with a different app. I have invested a large amount of time into customization and I am now willing to throw that effort away and find a different app. I recommend to continue your search for this type of app and move along. Stay away from this product.
Sept. 24, 2025
Great app with extensive features. Integration into shopify is quick and easy. Customizable products can be created from existing shopify products, so the plugin can handle variant products and stock levels. It has many options to build pricing structures e.g. based on print type, print size, quantity and more. The front end is designed well and doesn't feel like an external tool at all. We've tested several customization plugins, and this one finally has all the features we need. Plus, customer service has been really helpful with a few details we were missing.
Sept. 10, 2025
Zakeke is a fantastic personalization tool! Easy to use, seamless Shopify integration, and great support. The 3D preview really helps customers and has boosted our sales. Highly recommended!
July 10, 2025
Guisi and the team have been outstanding and a pleasure to work with. Creating custom designs for our products on Shopify has been so simple and seamless thanks to Zakeke -- keep job so far, highly recommend!!
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