Zakeke ‑ Customizer 2D 3D
Shopify Product Customiser & 3D Configurator - Zakeke
Rating
4.3
feedback
109
chart
#238
All reviews
Rating Breakdown
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Oct. 27, 2022
We have been using Zakeke for our customized products at DoorFoto.com for over 2 years now. The software is easy to use and the support has been great when we needed it, but to be honest, we have only had to reach out to them once in the past 2 yrs and they fixed the issues within hours.
Oct. 19, 2022
I love this app. We do some personalization of some of our products and the way it integrates on the homepage makes it easy for the customer to design his favorite product. Also when it comes to the workflow, it is easy to use and helps me to have a lean process with all this data that need to be managed. When I had a problem, the team was always helpful and could resolve my issue in no time. So if you are doing personalizations there is no better option available for shopify to my knowledge.
Oct. 6, 2022
This app is by far the best customizer for your website, not only is it the best looking that we have used, but the support you receive from the developers is second to none, always quick to respond and want to hear any ideas you have for the future of the app's development, my kind of people, keep up the fantastic work guys! best regards TKR Graphics
Sept. 14, 2023
We use Zakeke from few month now, we still have some works to make it perfect but already the system is working very well, i saw some comments that there is nobody to reply if you have a technical request , that is totaly wrong , we have full of the answers at our question . So in fact we are really happy about the system and the business that generated for us these last weeks .
Hello and thank you for sharing your experience with us. We highly value our customers' opinions and make use of each feedback to improve the way we serve our clients every day. Your comment is one that confirm to us we’re doing the right job for your business, but we’re sorry that you left us a 1-star review, can we ask to kindly explain to us what went wrong with it? Feel free to reach our support team for further requests. Thank you
Aug. 30, 2022
We've tried a number of product and print customisers over the years. This is the only one that hits the mark. So much thought has gone into Zakeke for both backend and frontend. Support is helpful, excellent and quick.
Aug. 3, 2022
Nach ersten kleinen tapsigen Erkundungsversuchen, wie die App und der Personalisierer genau funktionieren (was aber sicher eher auf meine mangelnden Englischkenntnissen zurück zu führen ist) - komme ich super mit der Anwendung klar und bin sehr glücklich mit den Optionen der App. Da ich immer die Möglichkeit einer Personalisierung anbiete, kann ich hiermit dem Kunden ein viel besseres und schnelleres Einkaufserlebnis bescheren. Ein GANZ großes Lob muss ich auch dem Support aussprechen: nicht nur, dass sie sehr schnell reagieren - sie sind sehr freundlich, hilfsbereit und liefern tolle Arbeit. Egal, wobei ich ein Problem hatte - sie haben mir direkt und unkompliziert geholfen! Dafür noch mal 5 Sterne und ein Plus :)
Dec. 28, 2023
ứng dụng rất hay va tuyệt vời, team hỗ trợ cũng nhiệt tình, tuy nhiên chỉ có hỗ trợ qua email, tôi rất mong team có thể hỗ trợ thêm live chat. Thanks.
June 20, 2022
This is such an excellent customization App! Very user-friendly and customer support is awesome. 10/10 would recommend!
June 15, 2022
El soporte es siempre rápido y eficaz. La aplicación es funcional, y fácil de usar. Totalmente recomendable.
June 8, 2022
I don't normally leave reviews unless I am blown away by a person going above and beyond for me. In this case, Nicola went to the moon and back helping me make my store better and providing the best customer service imaginable. This app is fantastic and Nicola represents the best support you could ever ask for. Thank you so much for everything!
June 1, 2022
Zakaka is really a very useful app, it makes our shopify more perfect. Through simple settings, customers can easily customize their own products and place orders on our shopify, and we will continue to use them.
April 19, 2022
My business is basically built on Zakeke, and it looks great for now. I am especially satisfied with their customer care team, which is great and fast. Thanks, Zakeke!
March 7, 2022
The best programme if your letting customers customise a visual product. Customer support is outstanding. I'm very happy with this app so far.
Jan. 17, 2022
Through my experience as a digital service provider and business owner, I MUST say Zakeke's support is the best. They don't use Live chat but it's like Live chat Most importantly they solve the problems for you. Zakeke is helping increase my store's sales and AOV! Thanks, Ken, Filipo, and others I didn't meet
Oct. 18, 2022
This app is perfect for our custom laser engraving and sub dye product POD business. Easy to implement, listings are set up in minutes, and the backend handling of the production files simplifies the process of pulling production files for production. The recent integration with Etsy has also been a game changer, giving us a viable option to provide our customers with custom engraved and printed products, where no good options existed prior. TL;DR: Love this app. 5-stars isn't enough. Customer for life.
Oct. 25, 2021
Was a bit worried about moving away from my other personalizer app as I was comfortable with it but I'm so glad I did, the functionality front and back end is fantastic and production wise, its 100% better! great app and customer service is always on hand. I have tried and tested all the personalizer apps on shopify and even moved away from shopify but came back and used Zakeke. I have not used the 3D modelling yet but will do soon. Another amazing feature which is time saving is the integrations, the zapier tool allows me to have my ready to print files sent straight to my dropbox so no more time consuming work, just quicker and faster production!
Oct. 8, 2021
Cette application est hyper efficace. Les nombreuses options pour paramétrer ZAKEKE selon vos besoins et envie sont indéniablement l'un des points forts. Le support technique est très réactif, bravo !
Oct. 1, 2021
Esta aplicação é fantástica! Os ficheiros chegam até nós prontos a imprimir com grande resolução. O interface fácil e intuitivo, excelente suporte também. Era exatamente isto que queria.
Sept. 29, 2021
This App makes everything so convenient! Not just for me but especially for my customers, who know exactly what they can expect from now on. Totally worth its money. Big shout out to the customer service who is extremely helpful and always there for you.
Sept. 17, 2021
I needed a refund for a charge for the Zakeke app that was loaded in Shopify but was not used. The Zakeke support team quickly provided my refund of $39.99. I plan on using the Zakeke Designer at a later date. Very responsive and understanding support group.