Zigpoll Customer Surveys
Zigpoll Customer & Post Purchase Surveys - Shopify App Store
Rating
5.0
feedback
351
chart
#20
All reviews
Rating Breakdown
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Aug. 4, 2023
SUPPORT CLIENTS INCROYABLE JE RECOMMANDE VIVEMENT. L APPLICATION EST FACILE D UTILISATION ET FONCTIONNE TRES BIEN
July 31, 2023
Good amount of features even at the free plan level. And when I needed to change stores - customer service was great about helping me maintain access to account linked to previous store.
July 31, 2023
Justin has been extremely helpful and knowledgeable. I highly recommend Zigpoll for your survey building platform!
July 27, 2023
This app is very powerful, and the customer service is even better! I've been able to create a very dynamic and customized survey for my checkout page that gathers extra information I need from my clients who order from my site. It has made my life so much easier and looks very professional, blending right in with my branding, thanks to all the customizations. Thanks, Zigpoll!
July 26, 2023
We've always used a basic post-purchase survey, but we needed more specificity. Zigpoll to the rescue! We have been able to get a much clearer picture of our data sources, and when we had some specific trouble matching orders to timestamps (because of different time zones), the app designer created a patch to resolve our specific issue. I can't speak highly enough!
July 25, 2023
i like it!! is very usefull and it have a lot of settings, if you have a question or a problem with the app, they answer very quickly to you
July 25, 2023
Great customer service and easy to use app - had everything I needed and more! Definitely recommend this app.
July 24, 2023
Easy to set-up, fairly customizable, does everything we need it to do and nothing we don't. I've only had to reach out to customer support a few times (due to my own ignorance) but each time has been a more than pleasant experience. Great job guys!
July 24, 2023
Looked at a few apps before selecting Zigpoll. Been using it for our post purchase survey for a few months now, and it's reliable and gives us useful additional insight about our customers. Lots of options for slide creation and analysis as well. We will be using to create a customer survey shortly as well. Customer service from Jason is always super responsive, very helpful and prompt, even factoring in the time difference between the US and UK. A lot of thought has gone into this app and represents good value for money.
July 14, 2023
Zigpoll has been great in helping us get survey data from our visitors. It has a number of comprehensive templates and the support is top notch from Jason. We highly recommend this app if you're looking to better understand your customers.
July 11, 2023
Great customer survey and data capture app. Easy to use, and has fantastic and responsive support.
Store
Swik Home + Body
Using app
About 1 month
July 10, 2023
User friendly, very simple to implement, great and responsive customer service, great value for money!
June 21, 2023
This app had all the functionalities that I needed for the survey I wanted on my Shopify store. It took me a little time to figure out how to embed the survey on a specifc product page as I'm new to Shopify but had very prompt and great customer service support from Zigpoll which got that sorted out really quickly. Highly recommend.
June 19, 2023
I just started using the app and I must say they have excellent customer service - fast and attentive - and their surveys have so many different settings that make everything possible. I also consider quite a good price for all you get. So far, I recommend it!
June 19, 2023
The Customer Service is really great. Fast and very qualitative answers ! I highly recommend this app.
June 16, 2023
Does exactly what we ask for. Awesome support Overall I am very happy about this tool Thank you very much
June 14, 2023
Highly customizable and solid app that has everything one could ask for doing surveys in your ecommerce. Great UX and awesome customer service too.
June 14, 2023
So far the app seems to do exactly what it promises and more. Lots of features to play with and it takes a while to get a better grasp of all the options, but the support is great at helping whenever we get stuck. Thanks!
June 13, 2023
Awesome experience using Zigpoll, so many options that we need are right here and the customer service is great
June 8, 2023
I'm super impressed with all of the customization options Zigpoll comes with. Can't be happier. We had a few questions and support was very responsive as well! Thumbs up!