Zigpoll Customer Surveys

March 6, 2023

AMAZINGLY helpful app! I'm using it after purchase to see where my customers came from and for abandoned carts to see why they didn't purchase and nurture them back to the sale. Can't recommend it highly enough!

Feb. 28, 2023

Incredible experience with Zigpoll. I was able to easily access personal time with the founder who was incredibly thoughtful and happy to help make sure our store received the most possible benefit from their software. If you're reading this, you're wasting your time: by now, you could be already Zigpolling your way to the future!

Feb. 23, 2023

customers seem to write very in depth reviews in addition to answering the survery. Its very helpful to see where we can and should invest more in

Feb. 21, 2023

Needs a bit of time to understand how the poll works as it is really complete and detailed, but the installation was really plug & play! Everything is working well and the support team has been super reactive with our requests.

Feb. 16, 2023

There is so much Zigpoll can do, and it makes it so easy with lots of pre defined templates to help you get the most out of the app. Support is super quick and helpful as well.

Feb. 14, 2023

Product is exactly what we were looking for, the post-purchase survey in particular. Customer service is TOP-NOTCH!

Feb. 8, 2023

We have been looking for a post purchase survey for awhile. So happy we chose zigpoll. Not only did the survey meet all of our needs but we received instant guidance along the way to make sure it met all of our goals!

Feb. 8, 2023

Who doesn't want a dialog with their customers? Find out when they are happy, annoyed, or just needing a little more help with Zigpoll. We use it to get customer feedback and then construct automated engagements with them. The app is very flexible, with timing and display options that just work like the customer wants.

Feb. 3, 2023

This app really made my day and its a life savior since its integrated with Shopify so you won't have to worry about this survey and responses related to whom? its features and options are super amazing and really fit my needs and business requirements.

Feb. 2, 2023

This app compliments everything i was trying to accomplish with my store - overall very easy integration, fantastic functionality & unreal customer support. This is the definition of a 5 star app. Well done to the Zigpoll team for creating such a rewarding and valuable app.

Feb. 1, 2023

I spent SO much time trying to get other apps to run an anonymous feedback survey on my store. With Zigpoll, I was able to get it up and running within 15 minutes! Cannot recommend this app and the support enough. Truly one of the best Shopify apps I've ever used.

Jan. 31, 2023

Excellent support - blistering fast customer service who actually handles the small improvements suggested.

Jan. 30, 2023

The app itself is great and brought really good results straight away so I was very excited to get the insights from my customers using Zigpoll. However, there are 2 concerns, which probably means I won't continue using it: 1. A response is each click from the customer so 3 basic questions (including asking if they have a moment to answer 2 questions) from one customer is 3 responses from my limit. I could see how I could really use the app in lots of ways but the way this works is too limiting, even as you upgrade the plan. It actually works against you using it! 2. Secondly, $100 is too much for a small business to pay to remove the logo. In all, I'm not sure I'll keep this now - a shame as it could really help my business, it just doesn't have the right pricing package.

Jan. 28, 2023

App is easy to use great to find out your customers needs/wants customer service is above 5 stars Would highly recommend the app!

Jan. 20, 2023

I decided this morning I wanted to send a survey to some recent workshop attendees and Zigpoll made it very easy to create my survey slides and send out a quick survey! Jason and the team at Zigpoll were very quick to respond to my questions as well (within minutes!) and I can't wait to use Zigpoll to continue to grow our business and gain valuable customer feedback. Highly recommend!

Jan. 17, 2023

Excellent app! Smooth, quick, well designed, great functionality, and well thought out. Very quick support too. Thanks guys!

Jan. 4, 2023

I had used another survey app before and was hesitant to go all in with another, but I did anyway. The experience with Zigpoll was wonderful. I had an immediate issue soon after I sent out the survey and they were so quick to respond and remedy the situation that I only heard from a few customers about it being available. Top notch work guys. Would definitely recommend.

Jan. 4, 2023

Measure what visitors (customers and not) think, about basically anything you want! This is a very useful app, with plenty of control as to what is asked, how frequently, and how (email, site widget, etc). It has a sensible configuration process where you create and order the questions, which is highly customizable. Ask for yes/no, +/-, multiple choice, long and short answer, responses. It's good to gather info! Very good, responsive support (I had a Q or two that wasn't covered in their FAQ).

Dec. 15, 2022

Zigpoll is a fantastic tool for anyone navigating eCommerce and their brand into the turmoils of the first few months. Getting to product-market fit can be exhausting, and customer surveys are a great way to eliminate a lot of the guesswork by getting real feedback from real people exploring what you've created. The interface is fantastic, with seamless integrations, and Jason has been of great help in getting us started.

Dec. 8, 2022

Wonderful app with many features, but easy to use. Best of all, it comes with outstanding customer support from the beginning to end of any project. Highest recommendation: A++!!!