Zigpoll Customer Surveys for Shopify

Zigpoll Customer Surveys

Post-purchase & on-site surveys for attribution, NPS, & more
Rating
5.0
Feedback
517
Reviews
Chart
#103
Shopify

All reviews

5 / 5 Share
March 4, 2025

Jason & his team have built something special here. Gaining 1st party data like this is the best way to understand your customers! Thanks for building this for e-comm businesses!

Store Using app Total reviews Average rating
GoodJudy.ca 4 days 3 5.0
5 / 5 Share
March 3, 2025

Very helpful! I got super quick replies to my questions I sent per email.

Store Using app Total reviews Average rating
MAMALOVES About 1 month 1 5.0
5 / 5 Share
Feb. 26, 2025

We have not been using the app for long yet, but so far so good. We had some questions and Jason from Zigpoll was very responsive and helpful. That gotta count for something! ;)

Store Using app Total reviews Average rating
Scharf Messer 7 days 3 5.0
5 / 5 Share
Feb. 25, 2025

Sehr einfache Installation, direkter Kontakt zum Kunden

Store Using app Total reviews Average rating
UNORGANIZED BRAND® 5 days 10 5.0
5 / 5 Share
Feb. 25, 2025

This app does everything we need and is by far the most complete one we've found! The support we've received from Jason himself, has been nothing short of amazing. He really goes the extra mile to ensure everything is perfect and addresses any concerns we have. Truly outstanding service and a fantastic app!

Store Using app Total reviews Average rating
Lazy Susan 8 days 3 5.0
5 / 5 Share
Feb. 24, 2025

Awesome, very helpful. We use it mainly for post-purchase surveys on the thank you page ("how did you hear about us", "why did you buy product XYZ") and overall purchase satisfaction sent automatically via email ("how satisfied are you with your recent purchase"). It's reasonably easy to use but most of all, it's just really reliable and versatile. We made some of our core business decisions based on the survey results we received through this app. Oh and the founder Jason is just awesome! He helped me every time I had a question with in-depth support.

Store Using app Total reviews Average rating
Moruga Cacao 12 months 13 4.7
5 / 5 Share
Feb. 24, 2025

Support was very fast and helpful. App also looks very clean and offers all the options that I need.

Store Using app Total reviews Average rating
WireStyle GmbH About 23 hours 3 4.0
5 / 5 Share
Feb. 24, 2025

Great app! Amazing customer service

Store Using app Total reviews Average rating
Aleph-staging-environment About 1 month 1 5.0
5 / 5 Share
Feb. 22, 2025

Great survey tool for my ecommerce startup. Also, super quick response from Jason the Founder to help me with the customised domain setup. Amazing service and experience.

Store Using app Total reviews Average rating
H GOLF 3 days 1 5.0
5 / 5 Share
Feb. 20, 2025

Very useful app, we get critical customer data from it and it's working great. Support is amazing, helped us with all our concerns.

Store Using app Total reviews Average rating
TsukiGlass 10 months 1 5.0
5 / 5 Share
Feb. 18, 2025

So far it's been great, allowing us to gather metrics on customer acquisition as well as info on customer experiences, without having to re-create the wheel so to speak.

Store Using app Total reviews Average rating
The Wireless Haven Store 3 months 1 5.0
5 / 5 Share
Feb. 12, 2025

So good!!! A fantastic and versatile app that will help us improve our products and customer experience, and allow us to understand our customers better!

Store Using app Total reviews Average rating
Neat 22 days 13 4.2
5 / 5 Share
Feb. 12, 2025

Fast support, lots of possible modifications and information. All i was looking for plus much more!

Store Using app Total reviews Average rating
Lisilinka 4 months 3 5.0
5 / 5 Share
Feb. 5, 2025

Great app and the support from Jason was even better! Would definitely recommend this app!

Store Using app Total reviews Average rating
Psychic Samira 1 day 7 5.0
5 / 5 Share
Feb. 4, 2025

Store Using app Total reviews Average rating
SOJA&CO. ™ 13 days 7 4.9
5 / 5 Share
Feb. 3, 2025

Muy fácil de configurar y gran atención al cliente. Recomendado!

Store Using app Total reviews Average rating
Hypnos 11 days 9 4.6
5 / 5 Share
Jan. 30, 2025

Had a question and Jason responded quickly with a loom video showing me step by step how to resolve my issue. Highly recommend.

Store Using app Total reviews Average rating
craftklaris 1 day 4 5.0
5 / 5 Share
Jan. 29, 2025

We’ve been searching for a solution to implement post-purchase surveys and decided to give Zigpoll a try after thorough research. A few months in, we can confidently say it’s been phenomenal for collecting valuable customer insights. The interface is intuitive, the survey templates are flexible, and the feedback we’ve gathered has already influenced our business decisions. A special shoutout to Jason, the founder and CEO, who has been instrumental in helping us tailor Zigpoll to our needs. His prompt support and deep product knowledge have made the entire process smoother and more effective. Highly recommended for anyone looking to implement or improve their post-purchase experience!

Store Using app Total reviews Average rating
Terrell Dominick 3 months 4 5.0
5 / 5 Share
Jan. 29, 2025

Store Using app Total reviews Average rating
5 / 5 Share
Jan. 27, 2025

I have been using the app for awhile to manage post purchase surveys. It's been working great. I have been trying to figure out a way to get birthday month and day into metafields with all these different software options in the app store. It ended up that Zigpoll was the tool I was looking for. The customer service from Jason was excellent. He was fast and knew exactly what I was trying to do. I am so excited to have this figured out! Zigpoll also has an integration with Omnisend which is great because I am switching this week!

Store Using app Total reviews Average rating
Kaden & Kai 10 months 13 5.0
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