All reviews

Rating Breakdown

  • 5
    98% (326 ratings)
  • 4
    1% (4 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

Dec. 5, 2022

I use this app, and it's helped me understand my customers more. The tech support is really quick and friendly!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2022

Customer support is responsive and helpful, and the product continues to improve and get better. Thanks!

Using app

14 days

Total reviews

14

Average rating

5.0

5 / 5 Share

Nov. 15, 2022

I used this app to establish customer service surveys for my company. Being a person that struggles somewhat with super techy data, I asked for a lot of help and also a lot of questions. Jason Zigelbaum was absolutely fantastic!! He answered every question promptly and made it easy to understand and follow. If it was something he could do for me, he would tell me exactly what he needed and then would create exactly what I asked him for!! Best service I have received from any company in a long time!! Thank you, Jason! Thank you Zigpoll!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2022

Très bonne application, avec beaucoup de paramètres. Peut être en traduite en multi-langue. Je recommande !

Using app

About 8 hours

Total reviews

3

Average rating

4.3

5 / 5 Share

Oct. 31, 2022

I had some questions I needed help with and the founder jumped on a Zoom and helped me out and even made some custom changes to the app for me!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2022

Awesome app and the customer service is impeccable. I use it for useful surveys for my e-commerce www.midnuances.com and it works seamlessly. I recommend it

Using app

7 months

Total reviews

5

Average rating

3.4

5 / 5 Share

Oct. 22, 2022

Easy to use, amazing functionality with very responsive customer service! We switched over from Hotjar.

Using app

9 months

Total reviews

23

Average rating

4.9

5 / 5 Share

Oct. 12, 2022

Haben verschiedene post-purchase Softwares benutzt und Zigpoll erfüllt alle Anforderungen! Vor allem das Targeting nach Ländern war uns sehr wichtig, da wir die Surveys in verschiedenen Sprachen implementieren wollten.

Using app

2 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 10, 2022

This app is amazing, they reached out as soon as I downloaded it and helped me through it. 100% Recommend this app.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2022

Love it. The app was exactly what we needed for building customer surveys on our Shopify store. It's an extremely well thought out app with a regular flow of new useful features. Service was extremely responsive and helpful!

Using app

2 days

Total reviews

8

Average rating

4.5

5 / 5 Share

Oct. 4, 2022

Great app and lots are offered for free. Plus really helpful support team members there to help. Thanks, Jason!

Using app

1 day

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 2, 2022

As a new website owner, I needed a quick, easy, and budget-friendly way to gather feedback from new email subscribers, and Zigpoll did the trick. I appreciated that I could customize the polls to ask the questions I needed answers to rather than having to use standard questions drawn up by someone else. Highly recommended!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2022

I've found the interface very easy to use with seamless integrations to popular apps including Klaviyo.

Using app

25 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 7, 2022

Great app and the support is amazing, helped us with any questions we've had, recommend it to anyone who wants to setup surveys on their store.

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2022

Love this 'little' app. It's clean looking, LOTS of functionality and the team is always here to help. With the phasing out of cookies from Google, Apple, etc. This is the best way to get valuable insights from our customers.

Store

GARÇON

Using app

About 2 months

Total reviews

18

Average rating

4.0

5 / 5 Share

Aug. 21, 2022

Super good and easy to use app. Very easy to get feedback from customers, so you can improve the experience, CR and AOV/LTV.

Store

Sportly

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2022

I used zigpoll to put a poll on my Shopify shop to ask customers what they'd like to see us make next. Customer service was excellent, and the results have been very helpful! I am on the free plan (free for 100 submissions), and as a note, each question answered is a submission, not each completed poll, so you may get to 100 faster than you'd think. Keep your poll short!

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 4, 2022

Using this app to conduct a pop-up survey, and it's been amazing so far with all the customization options and survey results dashboard. Customer service has also been really good with responding to questions quickly and making custom functions available (S/O to Jason!)

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 3, 2022

Very useful survey polling tool that I use to collect post-purchase information so we can provide accurate and suitable products to our customers.

Using app

14 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 2, 2022

I was looking for the perfect app to help me collect important customer data and Zigpoll did that for me and much more. The setup process was super easy and user friendly. It integrated into my website seamlessly and was able to connect helpful data from customer. When I need help, I reached out to Jason, who responded to me immediately and provided details insight and into. I am a super happy customer! :)

Using app

About 11 hours

Total reviews

8

Average rating

5.0