Zigpoll Customer Surveys
Post-purchase & on-site surveys for attribution, NPS, & more
Rating
5.0
feedback
473
chart
#11
All reviews
Review RSS Feed
July 25, 2024
Been using this app for about 3 months now and I really like it. It's easy to use, you can set up surveys easily, set up rules for who to show it to easily and the customer service has been great. I would recommend trying it for a great post-purchase survey to learn more about who is shopping with you.
July 24, 2024
Aboslutely recommended. 10/10. Customer support replied in less than 1 hour. Just exceptional. The app works great! Impressed
July 24, 2024
Extremely good customer support! We use the app to quickly capture attribution post-checkout and it works seamlessly.
July 19, 2024
We've just started using the app and find it full of useful features. The price is quite reasonable as well. Jason has been terrific in answering support questions. Strongly recommend!
July 17, 2024
Very good! The founder will reply to you if have questions or need help! Useful app.
June 21, 2025
Easy to use and set up, lots of functionality for customisation. Customer service is very fast and efficient! Thank you Zigpoll
July 14, 2024
Zigpoll is incredible, they always keep you updated with statistics of your polls which helps you think of creative solutions for your business, plus Jason was able to personally help me with a feature request called an action slide which allows for a person to first open up a link within the poll before proceeding to the next slide. Thanks a lot, this product is amazing!
July 13, 2024
Great, intuitive app for integrating surveys into your Shopify store. Lots of flexibility with settings without getting overly complicated. Great support when you have questions. Highly recommend!
July 9, 2024
this is a great app for collecting surveys. it's really flexible with loads of options. love the post purchase thank you page survey which is providing good insight into where a customer heard about our product. The new AI insights are handy too. Support have been really helpful, fast at responding and willing to help
July 2, 2024
The app is easy to use and intuitive. I had a couple of questions during the setup, which Jason promptly answered. Echoing other reviewer's comments, what really sets this app apart is the excellent support and customer service from Jason and his team. The response time is amazing, and Jason is always looking for feedback from us and to try and continually improve the app and add more features, exemplifying a customer-centric mindset.
June 27, 2024
This app has been very useful for our business. Easy to set up and I like the aesthetic. I was a little confused about the pricing and Jason responded to my inquiry immediately. He was very helpful and even offered to customize the app to meet our needs. I really like how AI summarizes the responses for you so you can see a common theme at a glance. I also love that it puts the responses by the customer's order. Very useful. All in all, highly recommend!
June 27, 2024
June 17, 2024
It's a good app, works well and Jason is here to help with anything you need. Recommend it.
June 8, 2024
I had a great experience with Zigpoll! I highly recommend it to anyone who needs a good polling solution. They are dedicated to making their customers happy and keep improving their platform. I'm very satisfied with my experience! The platform is super easy to use. Setting up polls was quick, and there are lots of options to customize them just how I wanted. The customer service is amazing!!! I had a minor issue because of my Shopify theme and in no time got 1-on-1 with Jason who was super friendly and really helpful. He answered my questions fast and gave me great tips to make my polls better. Thanx and cheers!
June 7, 2024
Super quick and easy to implement. I created surveys on all 5 of our brands within a matter of minutes!