Zigpoll Customer Surveys

Great app! Highly recommend! We get great feedback and it helps us find out how they got to our website when the analytics don't quite catch it. Has been a key metric of ours. We actually use this on both of our brands websites (fineusatrading.com and cranewellness.co) and it has been perfect. Easy to use. Great customer service. It's a no brainer for any e-commerce CPG brand!

I've only just set this up on my site, so this is regarding assistance with the setup. Jason was fabulous! I reached out to set up a time as I was quite confused and later the same day he was available for a video call. He stayed online til I was up and running. No sales pitch to upgrade, nothing other than to help out. I really appreciated it. Thanks Jason, can highly recommend this customer service.

We tested most of the similar offerings in the Shopify App Store for a several page customer feedback survey and eventually decided on Zigpoll for our solution. Jason, the founder, was invaluable in the process of helping set it up for our needs and responsive to our feedback about one or two of the current features. Replies went above and beyond what one would has come expect from support these days and that means a lot to us. We will continue to use Zigpoll for our future customer outreach campaigns and recommend it highly for others just starting out with similar enhancements to their sites.

This is a very productive app! Takes a little getting familiar with it, then works like a charm. The support is out of this world. I would recommend it to everyone. I have not found any other apps that can do what Zigpoll does.

Great platform, has everything we need, most impactful surveys are already pre built too! Plug and play, start getting feedback immediately. We have already made 3 changes to our B2B wholesale store, adding information and changing the layout, reducing friction for buyers.

This was one of the easiest apps to get set up. I had two questions, and support answered them within hours. Actually, the first one was answered in under an hour. It is also feature-rich and has everything you need. I was able to create a survey in less than an hour after I installed the app. I rarely leave reviews but I was impressed with the level of support and the ease of use.

Very easy to implement. Interface is intuitive. The insight report for open answers really save a lot of time. Only request for exit poll is if there is an accurate way to catch when a customer is leaving without purchasing. But this app is highly recommended!

Great app, easy to use and perfect support. We are using it for several markets, only thing to improve here might be the translations which need to be set up for each survey again. Also sometimes it's not the most intuitive design, but in the end we manage to set everything up as we would like to and Jason is very helpful and gives quick support. Definitely one of our favorite Shopify apps.

Amazingly fast customer service with super actionable tips to solve your problems. I got a survey up and running as an embed on a landing page within 30 minutes, including the time it took for me to reach out to the team and ask a question.

I have been using Zigpoll for a while now, and it's amazing, it works just as you hope it to, and there are loads of useful features while still being simple to use. I can see a lot of work has gone into it. And the support is first class, what more can you ask for?!?

Jason reached out personally more than once as I was trying to send out a complicated new product review survey. He was extremely helpful, and the more I use the app, the more ease I feel in being able to create valuable tools to help me serve my customers. Highly recommend!

What a great app and support, Jason is so helpful and skilled!

Zigpoll has been a fantastic tool for us across all five of our Shopify stores. The insights we've gained are invaluable, helping us make data-driven decisions that genuinely resonate with our customers. Plus, the support from the founder is lightning-fast—it's rare to find that level of dedication. I highly recommend Zigpoll if you're serious about understanding your audience.

Best App for Surveys i know and absolute fantastic customer service. strong recommendation

Two reasons to get ZigPoll, actually three! Reason #1: Easy to use, flexible, customisable Reason #2: The Developer is responsive, and collaborates with you Reason #3: It's affordable Knowing how our customers are finding us has been very useful. We're also sending a 360 survey 48hours after delivery to get more useful insights and engage our customers, rewarding them with a Discount Code. All of this helps create more market engagement. Thank you !

This is a great app and Jason was a great help in getting things setup & running. I love that the surveys are very customizable from the get go. 10/10 recommend.

The app is really great and you can make a ton of adjustments to make it fit perfectly to your needs, including switching the language to any one you like. Also the Support (Jason) is extremely helpful and replied to my questions super fast. I recommend!

I tried out many other apps and this one gets me so close to the desired goal. With their fast responding support team, we were able to figure out how to pass values from the product to the survey and back. Although I had to use another app to display the data the way I want on the page, it still got me 90% of the way there. The support alone plus the flexibility they have in meeting you where you are by considering ways to tweak their app, makes it worth the price.

This app has everything you need if you are looking to get feedback from your users and clients on any topic. We started with a classic survey that we embedded in a dedicated website page. Super user user friendly and easy to set up. I only had one doubt about translation and Jason very quickly responded and show me how to set it up.