Zigpoll Customer Surveys

It's really helpful

Zigpoll is an excellent survey tool—easy to set up, user-friendly, and packed with useful features. It’s helped us gather valuable customer insights effortlessly. Jason has been especially helpful—quick to respond, patient, and thorough in resolving any questions we had.

This is working really well for our post checkout surveys. We primarily service one client with over 3,000 locations so this helps us differentiate between locations through the use of post-checkout questions. We had some trouble getting started with it, but customer service was readily available to help get us going and now we don't even have to think about it. 100% recommend.

Best app, minus the telemetry. But it's good!

Beyond superb!! The app is excellent. Customizable to exactly how you want it. The support is amazing. They respond to questions with screenshots and voice over explaining in detail how to do whatever it is that you inquired about.

Zigpoll gives fantastic insights into how our customers find us with our post purchase survey. Their customer service is incredible and they can always solve a problem when we need help.

Great support !

A great app with a wide variety of features for creating surveys. The support team is incredibly responsive — they answer quickly and always go the extra mile to help. Their personal, human approach truly stands out, and in my opinion, that's what makes all the difference. Highly recommended if you’re looking for flexibility, reliability, and real support you can count on.

Great app

Great app, amazing support

Love Zigpoll overall, just don't like how the pricing goes up on bigger tiers without much increase in value

I am really impressed with this app! There are so many options, it lets you design any type of survey you need. I am using it to get targeted feedback on new products. I'm sure I will think of another half dozen ways to use it to.

So far so good, just implemented it and it is working great. Getting a ton of engagement. Data is everything. Customer Service is amazing as well. It's a no brainer.

Great app! Fenomenal support.

Great app! Whenever I have any questions or run into any problems, Jason is quick to respond and always goes above and beyond to help. Easy recommendation for anyone looking for a survey app!

Very useful, easy to use and quick staff :)

The app is very user-friendly to install and operate. Jason is highly responsive and always willing to help with any questions or requests. Highly recommended!

Great app! We've built a seamless post purchase survey in the effort to build a super strong customer avatar profile which will lead to us creating much better and more direct Facebook ads, in the aim to reduce ad spend long term. The team helped us within a couple emails solve an issue we were having and now this will just collect data on auto drive. Thanks so much

The team have done a solid job of creating a super easy to use platform that gets the job done. Wouldn't use any other survey tool for our store again, Zigpoll has everything you need