Rating

4.6

feedback

436

Reviews

chart

#49

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    6%
  • Less than a month
    24%
  • Less than a year
    50%
  • More than a year
    18%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the fast and helpful customer support provided by the team. Users appreciate the instant videos and real-time assistance in resolving issues. The app is described as easy to set up and use, leading to increased average order value and revenue generation. Customers also highlight the ability to customize funnels for different products and the positive impact on upsell rates. However, some users mention a few areas for improvement, such as the need for more customization options and occasional confusion during setup. Overall, the app is highly recommended for its effectiveness in driving sales and the exceptional support team.

Highlights

Positive customer support experience and fast assistance
Ease of setup and use leading to increased revenue
Customization options for different products and improved upsell rates
Areas for improvement in customization and occasional confusion during setup
High recommendation for driving sales and exceptional support team

Rating Breakdown

  • 5
    85% (369 ratings)
  • 4
    6% (25 ratings)
  • 3
    2% (10 ratings)
  • 2
    2% (9 ratings)
  • 1
    4% (18 ratings)

Reviews with Text

  • 80% (346)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 7, 2025

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

4 / 5 Share

Nov. 5, 2025

Awesome and user-friendly

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 5, 2025

Store

Paaf

Using app

About 1 month

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 4, 2025

I've been trying to fix a issue for over a week, the customer service is very poor, they keep not reading my messages just giving random replies.

Store

Heritage Ring

Using app

8 days

Developer Reply

Jeff from Zipify Apps Support here. 👋 I’m sorry to hear about your initial experience with our support team and that it didn’t meet your expectations. We appreciate your patience while we worked through your ticket and are glad the issue has since been resolved. Thank you for giving us the opportunity to make things right.

5 / 5 Share

Nov. 2, 2025

Store

Soltherapy

Using app

About 1 month

All reviews

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