Rating

4.7

feedback

436

Reviews

chart

#174

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    3%
  • Less than a month
    17%
  • Less than a year
    57%
  • More than a year
    23%

Reviews Summary

The reviews for the Shopify App are mixed, with both positive and negative feedback. Positive aspects include the app's effectiveness in increasing revenue, easy setup process, and responsive customer support. Users have reported immediate boosts in sales, great customer service experiences, and seamless integration with their Shopify stores. On the other hand, negative reviews mention hidden fees, language barriers for non-English speakers, and issues with functionality such as upsells not being charged to customers and compatibility problems with certain payment methods like Klarna. Some users also expressed frustration with technical difficulties and delays in resolving issues.

Highlights

Effective Revenue Increase and Easy Setup
Responsive Customer Support
Mixed Feedback on Functionality and Compatibility
Language Barriers and Hidden Fees
Technical Difficulties and Delayed Issue Resolution

Rating Breakdown

  • 5
    86% (376 ratings)
  • 4
    5% (20 ratings)
  • 3
    2% (9 ratings)
  • 2
    3% (12 ratings)
  • 1
    4% (18 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 20, 2024

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2024

I just installed it and had a million questions. Yaroslav was so very patient and answered all our questions! Great support!

Using app

About 6 hours

Total reviews

15

Average rating

4.9

Developer Reply

Dear Old Town Soap Co. Welcome aboard! 🎉 We're thrilled to hear Yaroslav could help with all your questions—he's a star! 🌟 Thanks for the kind words, and we’re here anytime you need us. 😊🙌 Team Zipify

4 / 5 Share

Dec. 18, 2024

Fairly easy to use and gives you a decent amount of freedom in creative. The staff is very helpful if you ever have any questions, and are willing to research to help you out if you ever get stuck with anything. Even when it comes to integrations they don't know much about!

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

Dear Fehr Family Ranch, Thanks for the awesome review! 😊 We're so glad you enjoy the creative freedom 🎨 and found our team helpful (we love a good challenge 🕵️‍♂️✨). We're here anytime you need us—happy creating! 🚀 Team Zipify

5 / 5 Share

Dec. 17, 2024

Support is always helpful. The app I use for a long time, it is not perfect but it is working, there is no better alternative for me

Using app

About 2 months

Total reviews

7

Average rating

4.4

Developer Reply

Dear Balinaro, Thank you so much for your feedback! 😊 We're happy to hear that our app has been your trusted choice for so long. 🙌 While we know there’s always room for improvement, we’re committed to making it even better for you. 💪 If you ever have suggestions or need assistance, don’t hesitate to reach out—we’re here to help! 🚀 Team Zipify

5 / 5 Share

Dec. 12, 2024

Really great response from the customer service team! APP works really well have tired a few and this one drives the most revenue!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Dear Hair Syrup, Thank you for a stellar review! We're so glad you love the app and our 5-star support. Your feedback means so much to us. Team Zipify

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more