One Click Upsell ‑ Zipify OCU
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this app has helped grow my AOV happy customer
Thank you so much! Growing your AOV is exactly what we love to see, and a happy customer makes our day. We’re always here whenever you need us! 🙌
Thank you for the positive rating - it's genuinely appreciated. Please don't hesitate to reach out if you need anything in the future!
Good stuff, really good.
Thank you so much! We’re glad you’re enjoying it. Reach out anytime you need us. 😊
Customer Service is SO helpful all the time!
Really appreciate the kind words! Our team will be thrilled to hear it. Reach out anytime! 🙌
Simple and effective! Very prompt and helpful customer and tech support!
Really appreciate the kind words! Glad the app’s working well for you and that our team had your back. Reach out anytime! 🙌
Thank you for the positive rating - it's genuinely appreciated. Please don't hesitate to reach out if you need anything in the future!
fast, friendly, and helpful support
Thank you so much! Fast, friendly, and helpful is exactly what we aim for. We’re always here whenever you need us. 😊
Very helpfull thanks
Thank you so much! We’re always happy to help, and we’re here whenever you need us. 😊
great
Thank you so much! We’re glad you’re enjoying it. Reach out anytime you need us. 😊
Honestly couldn't recommend One Click Upsell enough! I downloaded it as I was simply looking for an app to add a couple of accessories to customers' orders to increase AOV. Simple set up, adding over £3 to every order, and I have just set up the cart drawer as well which I can't wait to see the results. Special shout out to Taka Matsumoto for a call to guide me exactly how to utilise all the features. I then spent an hour or so implementing these - so simple! Favourite app on Shopify!
We really appreciate the kind words and the shout-out to Taka! Thrilled OCU is adding to every order and that setup was a breeze. Here’s to even better results with the cart drawer. We’re always here for you! 🙌
Two days in and nothing has worked as promised. Setup: The pre-purchase upsell and cross-sell offers never showed. I opened a support ticket right away and explained that I use an alternative payment processor and that the pre-purchase upsell wasn’t appearing. Support response: I gave the team store access immediately, but it still took a full day before their developers started on it, plus a lot of back-and-forth with support. They then told me everything was fixed and working. After the “fix”: I activated the funnel, and it began doubling product quantities as soon as customers clicked “Start Checkout.” My conversion rate dropped sharply as a result. I should have tested it myself before going live, but a dev team making changes this sensitive to someone’s checkout should verify their work before calling it done. In all my years on Shopify, this is the worst app experience I’ve had. If you use a non-native Shopify payment processor, test thoroughly or look elsewhere.
Thank you for the feedback, and I’m sorry your experience fell short. Your store had a unique setup, and at your request, we’ve reverted changes made with a fix. I’d genuinely like to make this right, so our team has reached out directly and we’re here whenever you’re ready.
No easy way to cancel. Businesses should be penalized if the cancel button isnt easily findable in settings or plan/ billing. OCU doesnt.
Hi, Sofia from Zipify here! Thanks for the feedback, and sorry for the frustration! Since OCU is billed through Shopify, uninstalling the app from Settings > Apps and sales channels cancels your subscription automatically. You can find the full steps in our Help Page article: https://help.zipify.com/en/articles/4571658-plan-billing-for-your-subscription-ocu
Thank you for the positive rating - it's genuinely appreciated. Please don't hesitate to reach out if you need anything in the future!
Thank you for the positive rating - it's genuinely appreciated. Please don't hesitate to reach out if you need anything in the future!
Customer service is great, they went above and beyond to help me. OCU is a fantastic app, too! Great experience all around. Thank you to Oleh and the OCU team.
Thank you so much! I'll be sure to pass your kind words along to Oleh, he'll love hearing it. Going above and beyond is exactly what our team aims for, and we're thrilled OCU is working so well for you. We're always here whenever you need us! 🙌
Ash was very thorough, and helpful! Thanks - the service was well above average CS/Support experience.
Thanks for the kind words! So glad Ash could take great care of you. We're always here when you need us!
Easy to navigate, great customer service!
Thank you so much! We're glad it's easy to get around and that our team took great care of you. We're always here whenever you need us! 😊
Thank you for the positive rating - it's genuinely appreciated. Please don't hesitate to reach out if you need anything in the future!
Thank you for the 4 stars! We're glad you're having a good experience. If there's ever anything we could do better, we'd love to hear it. We're always here to help! 😊
Efficace ! A installer très rapidement
Merci beaucoup ! Nous sommes ravis que l'application soit efficace et facile à installer pour vous. N'hésitez pas à nous contacter si vous avez besoin de quoi que ce soit. 😊
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