One Click Upsell ‑ Zipify OCU
Increase AOV with AI post-purchase upsells & checkout upsells
Rating
4.5
feedback
503
chart
#104
All reviews
Review RSS Feed
April 8, 2021
I have been using OCU for several years and am updating to the new native app and it's my favorite app by far. OCU is easy to set up and works great. Also, if you ever need help Zipify's support is A++ excellent
Hey DoxinMotion! Thanks for the awesome review. Glad to be working with you for so long...and welcome to OCU Native! If you need anything just reach out. -Team Zipify
April 7, 2021
I used zipify's OCU. Very easy to install and implement the upsells. I am having great results. Some of my funnels are getting 37% success rate. Highly recommended for all shopify store onwers.
Hey there elo! Thanks for the honest review. From the sounds of it everything is going great. A 37% conversion rate is amazing. Curious why this review was only 4 stars. Was there something missing that resulted in us missing the last star? Would love to know so we could try to rectify the situation. Either way, glad to hear things are working well. If you need anything just reach out! -Team Zipify
March 31, 2021
We just started using these apps but we saw good results already in our sales. It helps us to make our customers buy more and know more of other products we have. Technical support is very friendly and efficient in their support. We are happy to have this app in our online store.
Hey Lauren James, thanks for the great review. So awesome to hear OCU is already improving sales. We are also happy to be assisting your store! Glad to have you onboard. If you need anything just reach out! -Team Zipify
March 24, 2021
Great customer service! Upsell funnels are up and running with a little help from the team and we are already seeing 20% conversions. Thank you!
Hey Tether Tug thanks for the great review. That's awesome to hear your conversions are already hitting 20%! That's a good baseline for sure. Glad to have you onboard. If you need anything just reach out! -Team Zipify
March 24, 2021
it basically earns you free money. very clean user experience and their team has the best support of any shopify app i've ever used.
Hey Kitsch! Thanks for the awesome review. We aim to have best in class support, so thanks for calling that out! Glad to have you onboard! If you need anything just reach out! -Team Zipify
March 17, 2021
Appreciation to the entire Zipify OCU support team for their exceptional help and patience during our onboarding process. They provided fast, thorough answers to our very specific questions regarding Zipify app functionality and setup. We're already seeing an increase in our AOV. Thank you!
Hey PowerAbs! Thanks for the great review. So glad to hear your AOV is increasing since starting with OCU. That's what we shoot for! If you need anything, just reach out! -Team Zipify
March 10, 2021
Was working fine, then they changed the settings and now won't work with recharge anymore, poor communication to customers, no one let us know
Hey Amino, we are really sorry to hear that our app updates have caused you problems. As discussed with our support team updating to the newest version of ReCharge should fix the issue. We do apologize for not making that more clear to you. We always try to keep users informed of changes so they can take the appropriate actions, but in this case it seems we never got you that communication. Again we apologize, and hope that we can continue to build a good relationship moving forward. If you need anything else, please reach out to the team. -Team Zipify
March 9, 2021
Zipify is a great way to increase your average order value AVO. The app is very user-friendly app I would highly recommend it
Hey Built USA thanks for the great review. We really try to make it as plug and play as possible. Glad you're finding that to be the case! If you need anything just reach out. -Team Zipify
Feb. 2, 2021
I love the Zipify/Smart Marketer family of products including the One-Click Upsell App. Their products work well, their help articles are well written, and when you need to contact them their customer service is absolutely world-class.
Java Planet Coffee thank you for the kind review! This is awesome. Thank you for being a supporter of all of our brands. If anything comes up just reach out. We're here to support you however we can! -Team Zipify
Jan. 29, 2021
Okay this app is amazing! It's not clunky, it's easy to use, PLUS you don't have to create a different offer for separate products, you can select 10 products and apply a single offer to each. that makes my life SO MUCH EASIER than other upsell apps! I'm IN LOVE!
Hey everyone at The Sun Emporium! This is an amazing review. Thank you so much for the feedback! Glad to hear everything is going well and you're finding OCU easy to use. We aim to please! :) Please reach out if you need anything! -Team Zipify
Jan. 29, 2021
Works great. Nice to have a post purchase upsell that doesn't require customers to re-input payment info.
Hey everyone at Alaya Naturals! Glad to hear you're loving OCU. We're excited to have you onboard. Please reach out if you have any questions! -Team Zipify
Jan. 28, 2021
The app was easy to install and to configure. We say the first upsells on the first day and since then they have been coming. We love the pre and post payment upsell capabilities. Also the team is fast answering any questions and offer great additional tips and tricks during and after onboarding to not only make the most out of One Click Upsell but also in general on how to improve sales.
Hello everyone Tico Coffee Roasters! Thank you for the awesome review! So glad to hear that you've been loving both the functionality and support OCU provides. So glad to have you onboard! Just reach out if anything comes up. -Team Zipify
Jan. 21, 2021
We're very happy with OCU. Since installing and setting it up back in Nov we've been able to achieve 10x ROI (incremental revenue / OCU spend) and increase our average order value by about 44%. From an ROI perspective it's a no-brainer. Also... - The app is easy to use - OCU team is very responsive when I've reached out with questions - Integration seems seamless. I haven't noticed any slowdown in site speed, bugs, etc. - OCU team has rolled out improvements; nice to see they are continually investing in the app to make it better. Would recommend to other Shopify DTC sellers!
Hey Doppeltree! Thank you for an amazing review. So stoked to hear about your success with OCU. 10x ROI! That's awesome. So glad to hear you're doing well with OCU. Glad to have you as a user. Please reach out if you need anything! -Team Zipify
Jan. 21, 2021
So far so good, day one of using the app. The support team answered my question via chat within 5 minutes, super helpful!
Hey everyone at Rey to Z! This makes us so happy to hear. Having quick response times are what we aim for. If anything else comes up just let us know.
Jan. 21, 2021
Great support! I reached out with some questions I was having, and their team dug real deep to get to the bottom of it all!
Using app
4 days
Total reviews
3
Average rating
5.0
Hey there! Thanks for the great review. So glad our team was able to help you resolve your issues. That's what we're here for. If anything else comes up, just reach out.
Jan. 13, 2021
Very happy with this app. Easy to use and play with and generating great results before the free trial even ended. Good support too.
We are so happy to hear that OCU is already generating great results for you and we strive for amazing customer support. Thank you for your review and congratulations on your success!
Jan. 8, 2021
I freaking love this app. Probably the easiest money we have ever made and really helps up our AOV to cover acquisition costs enabling us to grow even more. I look forward to when it works with more payment gateways like Shop Pay, Paypal, etc.
Congratulations on your upsell revenue made with OCU! We love hearing success stories like yours and it's all about increasing that AOV. We're looking forward to Shopify rolling out new payment gateways as well and know that's on the roadmap.
Dec. 17, 2020
very good app with great support and resources to help you maximise your upsells. has paid itself back within a few days. really enjoy the resources Ezra shares about this app and e-commerce in general.
April 6, 2021
Can you think of a solution where customers stop making the upsell purchase on accident? about 10-15% of upsells are canceled because customers didn't mean to buy. We even use the message fields to ensure customers understand its a second order. This creates extra work for us to cancel orders and not accidentally ship two orders to customers. UPDATE WARNING: 4/05 Just when you think the app can't get any worse, they are now adding products to the paid cart, and then OCU will remove it from the cart and refund customer. ShipStation won't recognize the change so this will lead us to send items unpaid for if you don't check every order manually.
Hey Lamborghini thanks for leaving a review. We looked into your upsell offers and discussed this with the team to see about avoiding the high refund rate you are experiencing and we have a few recommendations for your offers... First, if you're going to offer one more of the same product then it's important to make it super clear that this is in addition to what they've already purchased. We can see you're doing some of that already! But a more clear headline that says something like, "Thank you for your order, your order is complete". We also recommend offering an upsell product that costs less than the original product they bought. Some may refund due to buyers remorse after seeing the final price of what they just bought. For example a wine glass set. If you are going to offer the same thing as they just bought, since it's a higher price point some more left right content explaining the offer and how it's in addition to the original order would be helpful. Give that a shot and see if refunds come down. -Team Zipify
Dec. 10, 2020
Trying to get this to work. Their customer support (Paul) has been fantastic. Prompt responses to all my questions. Thank you.