One Click Upsell ‑ Zipify OCU
One Click Upsell - Zipify OCU
Rating
4.7
feedback
413
chart
#223
All reviews
Rating Breakdown
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Nov. 1, 2023
Great app! Simple setup, nice customer service :)
Thank you for leaving us a review, NYVELLE! If you need anything, please don't hesitate to reach out. - Team Zipify
Oct. 30, 2023
Customer service is excellent! Quick to reply, friendly, and helpful. Tutorials are helpful as well to help you quickly understand how to use their tool.
Thank you for leaving us a review, Health Jefe! We are stoked to hear that you found the tutorials helpful and had an excellent experience with our customer support team. If you need anything at all, please reach out! - Team Zipify
Oct. 19, 2023
There was an issue with the app when I first installed it. When the customer added a product to their cart, instead of 1, 2 were automatically added. Customer service fixed it for me within one day with no drama. The app is working really well now and already converting. It's a great app.
Thank you for sharing your experience with Zipify's OneClickUpsell app, Lara Tweedie Equestrian! We're glad to hear that any initial issues were promptly resolved by our Customer Support Team and that the app is now working smoothly and driving conversions for you. Your positive feedback is greatly appreciated!
Oct. 14, 2023
Great app with awesome customer support. Easily increases your average order value in a very customisable way.
Thank you for the fantastic review, Kiwi Nutrition! We're thrilled to hear that you've had a great experience with Zipify's OneClickUpsell app and our Customer Support Team. It's wonderful to know that OCU has effectively boosted your average order value while offering a high degree of customization. If you need help with anything, please don't hesitate to reach out! -Team Zipify
Oct. 12, 2023
Ash was a huge help. It's nice when you are talking to a human and not a robot.
Hey, Lowtemp! We're thrilled to hear that Ash provided you with excellent customer support! We understand the value of a personal touch and are committed to delivering exceptional service to all our merchants. Thank you for choosing Zipify's OneClickUpsell app. -Team Zipify
Sept. 27, 2023
First of all, great customer support. Second of all, it REALLY works. I thought the idea was a bit gimmicky at first, but in just a week, installing this app has already resulted in several additional sales and paid for itself. Highly recommend!
Thank you for your fantastic feedback, BlueRidge! We're thrilled to hear OneClickUpsell exceeded your expectations and delivered tangible results. Our team is here to provide top-notch support whenever you need it. We appreciate your recommendation and look forward to helping you boost your sales even further! -Team Zipify
Sept. 26, 2023
In just a couple of uses, the app has increased our AOV. The chat sessions are helpful in figuring out troubleshooting issues.
We're thrilled to hear that OneClickUpsell has quickly boosted your AOV and that our chat support has been beneficial for troubleshooting. Thank you for sharing your positive experience and leaving a 5-star review! -Team Zipify
Sept. 25, 2023
Thanks for the 5-star review, Chivoly. If you need assistance with anything, please don't hesitate to reach out! -Team Zipify
Sept. 23, 2023
The app is incredibly intuitive and easy to use and believe me this is coming from a non-programmer. The only thing better than the app is the support. I just had an issue on a weekend that I was trying to figure out and chatting solved my issue incredibly quickly. They have a customer for life!
What a fantastic review to receive, ChromaLabel. We are beyond stoked to hear we have as customer for life in you. Our Developers pride themselves on making sure OneClickUpsell is as intuitive and user friendly as possible while our Support Team goes above and beyond to make sure they can resolve all Merchant obstacles quickly! If you need help with anything else, please don't hesitate to reach out! -Team Zipify
Sept. 18, 2023
Had some issues with the application and Ash was quick to help us out! Very friendly and fast! Keep up the great work guys!
This is awesome to hear, TacticalElites! We have let Ash know you found his assistance top-notch! If you ever need help with anything else, please don't hesitate to reach out. And don't forget to keep an eye on feature releases on our blog! -Team Zipify
Sept. 14, 2023
Zipify OCU team has been great, I always get a fast response whenever I deal with any technical problems or have any question.
Thanks for the 5-star review, Vibrend! We're delighted to hear you had such a positive experience with the OCU Support Team! They're here to assist with any needs 24/7. Keep an eye out for non-stop feature releases highlighted on our blog! -Team Zipify
Sept. 8, 2023
Solid app - have used in multiple stores and it's a great way to easily increase revenue. Would love some more design customization options - but... definitely still worth it as is!
Thanks for the review, Pure Southern Health! OCU is definitely a great way to easily increase revenue! We suggest taking time to try various funnels to continue seeing increases. Keep an eye on our blog for non-stop feature releases, including design customizations! If you need help with anything at all, please don't hesitate to reach out. -Team Zipify
Sept. 7, 2023
Great plugin, love its usability and fact it has live support.
Thanks for the 5-star review, ModernMetalSongwriter! We're stoked to hear you love the usability and live support offered by OCU! Our team is available 24/7, so if you need help with anything, don't hesitate to reach out! -Team Zipify
Aug. 31, 2023
Great and swift assistance when needed! Highly recommend!
Thanks for the 5-star review, Beepit! We're stoked to hear you found our assistance great and swift! Our Support Team is available 24/7 to handle any issues you may need help resolving. Don't hesitate to reach out, and keep upselling! -Team Zipify
Aug. 28, 2023
Very Fast and accommodating support. I will just send you a message once again if I need your help. Thank you!
Thanks for the 5-star review, Urban Rhea! We're stoked to know you find our Support Team fast and accommodating! Please don't hesitate to reach out if you need any help in the future. -Team Zipify
Aug. 28, 2023
Good app – it's making us money. When we've had ideas for ways to improve it, customer support have been happy to listen, and have understood our needs. (now waiting to see if they become features )
Thanks, Video 125! We're glad to know you find our Support Team so helpful! Please keep an eye on our blog to stay up to date on our feature releases. If you ever need help with anything else, do not hesitate to reach out. -Team Zipify
Aug. 17, 2023
Really appreciate the help in the chat that they offer. They were attentive and solved my issue with an ongoing discussion. Thanks and hope to keep Upselling!
Thank you for the review, Patterns of Evidence! We're happy to hear you had a positive experience with our wonderful Support Team. Keep on Upselling -- and if you need help with anything else, please don't hesitate to reach out. -Team Zipify
Aug. 6, 2023
This apps checkout pop up is blocked by Chrome on iOS which makes it useless. Nice support, but had bugs getting it up and running. Would not recommend it. Awesome Upsell has no issues with being blocked and has triggered plenty of sales on our store. Zipify needs to get themselves whitelisted, until that time avoid.
We want to personally address both the issue you raised and your support experience. After thoroughly investigating the pop-up blocking concerns and reviewing your interactions with our support team, it’s evident that we didn’t meet our usual support standards, and we apologize for any frustration this may have caused. We’re taking immediate steps to retrain the support team members involved to ensure such lapses are avoided in the future. Regarding Chrome iOS blocking OneClickUpsell pop-up offers, we'd like to clarify that our technology doesn’t fall under traditional pop-ups and is designed to work seamlessly with web browsers. Our offers are not susceptible to blocking. We’ve conducted thorough tests with native Chrome pop-up blockers and third-party tools to reaffirm this. If you encounter the offer displaying only once during testing, this is due to a deliberate feature that allows merchants to control when the pop-up appears for shoppers. For efficient testing, we suggest using a private browsing session like Google Incognito mode. We're taking full responsibility for the oversight in promptly addressing your concerns and apologize for any inconvenience this has caused. Your insights are invaluable in our journey to enhance our products and services. If you’re willing to give us another chance, we're dedicated to ensuring your experience is exceptional. Please reach out to our support. -Team Zipify
Aug. 4, 2023
I was sceptical at first. I've tried a few bundling and post-checkout apps with mixed success. I've been delighted with every aspect of OCU. Installation and setup is super simple and it started to pay for itself within a couple of days. It couldn't be simpler to implement and make money using this app. OCU is a must-have for any Shopify store!
Thanks, Exit 23 Games! We're delighted to hear you're pleased with all aspects of OCU and that you're already making profits! The recommendation is greatly appreciated. If you ever need help with anything, please don't hesitate to reach out to our responsive and knowledgeable Support Team. -Team Zipify
Aug. 1, 2023
Just set this up as it was recommended by our marketing partners, seems like a fairly simple to use smart app; expecting big things
Thanks for the 5-star review, Loungey. We're confident you will find those big things you expect. If you need help with anything, please do not hesitate to reach out to our Customer Support Team. -Team Zipify