One Click Upsell ‑ Zipify OCU
One Click Upsell - Zipify OCU
Rating
4.7
feedback
427
chart
#184
All reviews
Rating Breakdown
Review RSS Feed
Sept. 26, 2023
In just a couple of uses, the app has increased our AOV. The chat sessions are helpful in figuring out troubleshooting issues.
We're thrilled to hear that OneClickUpsell has quickly boosted your AOV and that our chat support has been beneficial for troubleshooting. Thank you for sharing your positive experience and leaving a 5-star review! -Team Zipify
Sept. 25, 2023
Thanks for the 5-star review, Chivoly. If you need assistance with anything, please don't hesitate to reach out! -Team Zipify
Sept. 23, 2023
The app is incredibly intuitive and easy to use and believe me this is coming from a non-programmer. The only thing better than the app is the support. I just had an issue on a weekend that I was trying to figure out and chatting solved my issue incredibly quickly. They have a customer for life!
What a fantastic review to receive, ChromaLabel. We are beyond stoked to hear we have as customer for life in you. Our Developers pride themselves on making sure OneClickUpsell is as intuitive and user friendly as possible while our Support Team goes above and beyond to make sure they can resolve all Merchant obstacles quickly! If you need help with anything else, please don't hesitate to reach out! -Team Zipify
Sept. 18, 2023
Had some issues with the application and Ash was quick to help us out! Very friendly and fast! Keep up the great work guys!
This is awesome to hear, TacticalElites! We have let Ash know you found his assistance top-notch! If you ever need help with anything else, please don't hesitate to reach out. And don't forget to keep an eye on feature releases on our blog! -Team Zipify
Sept. 14, 2023
Zipify OCU team has been great, I always get a fast response whenever I deal with any technical problems or have any question.
Thanks for the 5-star review, Vibrend! We're delighted to hear you had such a positive experience with the OCU Support Team! They're here to assist with any needs 24/7. Keep an eye out for non-stop feature releases highlighted on our blog! -Team Zipify
Sept. 8, 2023
Solid app - have used in multiple stores and it's a great way to easily increase revenue. Would love some more design customization options - but... definitely still worth it as is!
Thanks for the review, Pure Southern Health! OCU is definitely a great way to easily increase revenue! We suggest taking time to try various funnels to continue seeing increases. Keep an eye on our blog for non-stop feature releases, including design customizations! If you need help with anything at all, please don't hesitate to reach out. -Team Zipify
Sept. 7, 2023
Great plugin, love its usability and fact it has live support.
Thanks for the 5-star review, ModernMetalSongwriter! We're stoked to hear you love the usability and live support offered by OCU! Our team is available 24/7, so if you need help with anything, don't hesitate to reach out! -Team Zipify
Aug. 31, 2023
Great and swift assistance when needed! Highly recommend!
Thanks for the 5-star review, Beepit! We're stoked to hear you found our assistance great and swift! Our Support Team is available 24/7 to handle any issues you may need help resolving. Don't hesitate to reach out, and keep upselling! -Team Zipify
Aug. 28, 2023
Very Fast and accommodating support. I will just send you a message once again if I need your help. Thank you!
Thanks for the 5-star review, Urban Rhea! We're stoked to know you find our Support Team fast and accommodating! Please don't hesitate to reach out if you need any help in the future. -Team Zipify
Aug. 28, 2023
Good app – it's making us money. When we've had ideas for ways to improve it, customer support have been happy to listen, and have understood our needs. (now waiting to see if they become features )
Thanks, Video 125! We're glad to know you find our Support Team so helpful! Please keep an eye on our blog to stay up to date on our feature releases. If you ever need help with anything else, do not hesitate to reach out. -Team Zipify
Aug. 17, 2023
Really appreciate the help in the chat that they offer. They were attentive and solved my issue with an ongoing discussion. Thanks and hope to keep Upselling!
Thank you for the review, Patterns of Evidence! We're happy to hear you had a positive experience with our wonderful Support Team. Keep on Upselling -- and if you need help with anything else, please don't hesitate to reach out. -Team Zipify
Aug. 4, 2023
I was sceptical at first. I've tried a few bundling and post-checkout apps with mixed success. I've been delighted with every aspect of OCU. Installation and setup is super simple and it started to pay for itself within a couple of days. It couldn't be simpler to implement and make money using this app. OCU is a must-have for any Shopify store!
Thanks, Exit 23 Games! We're delighted to hear you're pleased with all aspects of OCU and that you're already making profits! The recommendation is greatly appreciated. If you ever need help with anything, please don't hesitate to reach out to our responsive and knowledgeable Support Team. -Team Zipify
Aug. 1, 2023
Just set this up as it was recommended by our marketing partners, seems like a fairly simple to use smart app; expecting big things
Thanks for the 5-star review, Loungey. We're confident you will find those big things you expect. If you need help with anything, please do not hesitate to reach out to our Customer Support Team. -Team Zipify
July 28, 2023
Justine was awesome. Very quick and responsive and answered all of my questions, many with video recordings, which was very nice. As for OCU ... it's the best, no other upsell app out there can match it currently, both in terms of robustness and integration. Works great!
Thanks, worksSOwell! We will pass on the word to Justine! We're stoked to hear she was so helpful and that you find OCU the best. We agree there is no match! If you need help with anything, please don't hesitate to reach out. -Team Zipify
July 28, 2023
Zipify OCU (One Click Upsell) is an excellent app! It's incredibly user-friendly and provides a seamless experience. The interface is intuitive, making it a breeze to navigate through the various features. The best part is their outstanding customer service – they are always ready to help and promptly resolve any queries. I highly recommend Zipify OCU for its convenience, ease of use, and top-notch customer support!
Thanks, my pet love! We're pleased to hear you find the user experience with OCU so seamless and intuitive. We agree that our Customer Support Team is outstanding and we're happy to hear they were able to provide you with the guidance you needed! Thanks for the recommendation, and if you ever need anything, please don't hesitate to reach out. -Team Zipify
July 14, 2023
Excellent app for upsell and cross sell. Team at Zipify OCU is very supportive. Since 98% of our traffic comes from Mobiles, after trying a few apps, we have settled for this as the layout and responsiveness of the screens is perfect for consumers.
Thanks for the praise, Herbalart! We're so happy to know you found the Support Team so helpful! If you ever need help with anything at all, please don't hesitate to reach out! -Team Zipify
July 10, 2023
Best app ever to increase your aov. Support is high level and funnels functions too. MUST Have. 10/5
Store
Aveari
Using app
About 1 month
Thanks for the 10 out of 5, Aveari! We agree that OCU is the way to go to increase your AOV! Our Support Team prides itself on helping merchants quickly and thoroughly. If you ever need help with anything else, please don't hesitate to reach out. -Team Zipify
July 9, 2023
A very helpful, well-designed, and feature-rich app! The customer support is fast and efficient, they resolved all my doubts in just a few moments. Highly recommended!
Thanks, GLOWY! We're stoked to know you find OCU so useful and that you've had a positive experience with Customer Support. We appreciate the recommendation -- if you need help with anything else, please don't hesitate to reach out! -Team Zipify
July 8, 2023
After installing OCU (Post purchase upsell page) I had up to 43% overreporting at Meta depending on the adset. The support was despite obvious and transmitted data clearly disinterested and showed no interest in troubleshooting the problem. All in all, a good app idea, but with such falsified data, the performance of paid traffic drops in relation far too much and I can not recommend this app. If the reporting does not return to normal after the uninstallation, the damage caused by the app is of course much greater. I have now uninstalled the app and will check the coming weeks whether the reporting works again, if necessary I will update this review.
Hi, Exalt Commerce First and foremost, please accept our sincere apologies for the inconvenience caused by being passed back to us in relation to the incorrect reporting of the Facebook pixel. It appears that the response you received from us mirrored the one provided by Shopify in most cases, which may have seemed impersonal. We want to assure you that this was not our intention, and we acknowledge that it was not an ideal experience for you. We understand that dealing with such problems can be incredibly frustrating and complex, and genuinely sympathize with your experience. In our efforts to resolve the issue, our support team can attempt to open a support ticket on your behalf. However, based on our experience, reaching out to Shopify support directly may not always guarantee a solution. They often recommend utilizing the Shopify Community or contacting the app developer for assistance. Rest assured, our support team did make every effort to provide you with the necessary details and documentation to demonstrate that our application is not causing the issue with the Facebook pixel. The links we shared, directing you to the Shopify Community thread and relevant documentation, aimed to offer alternative resources for troubleshooting. It’s worth noting that third-party apps are just one of many potential sources that could lead to the duplication of your pixel and the subsequent over-firing by 2 or 3 times. Our team invested considerable time and effort in reviewing support conversations to identify any similar issues experienced by other merchants. Regrettably, we found that no other merchants had encountered the same problem. While this may indicate that the issue is not global with OCU, we fully understand that it does not negate your individual experience or the impact it had on your business. To proceed toward a resolution, we would like to revisit the Facebook pixel over-firing if you are willing to reinstall OCU. Since removing OCU and its associated code from your store, you should have data on whether the issue was resolved. By reinstalling OCU and closely monitoring the pixel’s behavior, we can gather more conclusive evidence to determine if OCU is indeed the cause or if other contributing factors are involved. This data will help us build a strong case to present to Shopify’s support team. We genuinely hope that you will respond and allow us to assist you further. We take app store reviews very seriously, and it is of utmost importance to us to prove that we offer some of the best support within the Shopify App Store network. Thank you for your understanding, Exalt Commerce. We appreciate your patience throughout this process and assure you that we are committed to working towards a satisfactory resolution. -Team Zipify
July 5, 2023
This has definitely increased our sales! Trying to tweak the way the upsells present on the pages but other than that this has been very helpful for us!
Thanks for the 5 star review, SimuLinen! We're stoked to hear that your sales have increased with the help of One Click Upsell! If you need help tweaking upsell presentation or with anything else, please don't hesitate to reach out to our awesome Customer Support Team! -Team Zipify