All reviews

Rating Breakdown

  • 5
    71% (355 ratings)
  • 4
    6% (31 ratings)
  • 3
    2% (11 ratings)
  • 2
    2% (10 ratings)
  • 1
    18% (91 ratings)
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5 / 5 Share

Sept. 2, 2020

The app is really easy to install and the company is a pleasure to work with. Our account rep Wes has been extremely helpful with our account. I’ve mainly been able to stay hands-off for the most part and focus on other things. Always suggest incremental budget increases after seeing success. Other companies I’ve worked with have been money-hungry and would push budgets up as fast as possible. Very happy with the service.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 27, 2020

The AdRoll app has increased our ROI dramatically. Their retargeting capabilities have re-engaged our audience that we believed to be lost. Our account manager, Carson Ward always takes the time to hop on a call and suggest new ways we can improve our marketing efforts. Would absolutely recommend AdRoll.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2020

The Adroll app is a great option for a one click install. Adroll is retargeting for your Shopify shop, and it's simple to use and cost effective.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2020

We have been using AdRoll across multiple brands for over a year now and have seen some amazing results! Their retargeting capabilities are second to none and ensure you are at the front of returning and new customers minds. We have seen accelerated growth and gained a better understanding of our consumers behaviours/needs. Would highly recommend to anyone looking at a platform with cost effective marketing campaigns.

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 25, 2020

Adroll has been a big help over the past year to help round out our small marketing team. They had provided us guidance and assistance in campaigns and strategies that have helped us navigate through a difficult and unpredictable 2020. We are looking to a fruitful holiday season.

Store

Jetty

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2020

We use AdRoll to manage all of our retargeting in one place (FB, Display Ads etc.) We understand the importance of staying front of mind of our customers through retargeting and through AdRoll we have been able to do this as effectively as possible. Shout out to our amazing account manager Diksha for genuinely caring about our business & working with us to get the best outcome!

Store

OiOi

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 24, 2020

AdRoll is an excellent platform to accelerate growth. It's enabled us to gain a deeper understanding of our customers, improving outcomes and ultimately build even greater brand loyalty. We are blessed to have an incredibly proactive account manager and the whole team behind the platform provide outstanding support, helping us to achieve our business goals. Having worked with other solutions, this is our preferred partner of choice.

Using app

About 5 years

Total reviews

2

Average rating

3.0

5 / 5 Share

Aug. 20, 2020

Adroll has been the most consistently excellent user experience of any marketing strategy we use. We have an assigned account manager (Tracie) who actively wants to see us succeed. She checks in with me more than I contact her and we meet at minimum, once per quarter, to make sure our marketing strategies are working and we keep our content fresh. We see some excellent ROI and I would recommend adroll to anyone in any industry.

Using app

Over 2 years

Total reviews

6

Average rating

4.3

5 / 5 Share

Aug. 18, 2020

Great customer service and a user-friendly interface. Gets me a lot of traffic every day and has some smart AI campaigns to offer as well.

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 13, 2020

I've been using this app for my ads and my campaign. I really do love the apps. it Is very useful. I highly recommend it.

Store

Nirvax

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, This is Ewa from AdRoll's Marketing team. It's always great to see such feedback from our advertisers, hope you're finding AdRoll well! If you had to pick the one thing that impressed you most about your AdRoll experience, what would it be? If interested, send us an email at [email protected], and we will set up some time to chat. Cheers, Ewa

5 / 5 Share

Aug. 11, 2020

We use this app for digital display ads on third party websites, and it has really help supplement our paid strategy in addition to ads on social media. The interface is really easy to use and once you set it up, they just run automatically and it's an easy way to generate revenue without thinking about it constantly. We see at least a 3.5 ROAS every month and are very pleased with these results! It has also been very easy to get help from AdRoll, and Tracie especially has been super helpful with growing our strategy and encouraging us to try new kind of ads. I highly recommend AdRoll to anyone looking to grow their marketing strategy!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 6, 2020

AdRoll is a must for e-commerce at scale, remarketing through their robust suite of media and content publications is great and their support is always on point! Using their dynamic ad creative for Shopify Campaigns is definitely a favorite for our marketing team.

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 4, 2020

Ive Just Used This app and the integration process is so much easy..also the customer support is so helpfull ewa helped me to optimise my retargeting campaign

Using app

5 months

Total reviews

6

Average rating

5.0

5 / 5 Share

July 31, 2020

I've heard good things about Adroll and that's why we started to use it. I was more impressed by the customer support over chat. They are quick and I think this is what every business needs. Quick help and straight back to business :)

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2020

We have used AdRoll for a few years now and have kept them between moving from Magento to BigCommerce and now Shopify. The experience is much better with Shopify and it was very easy to install. We use AdRoll almost exclusively for retargeting our web customers. I like that we can have all of our retargeting ads (web and Facebook/Instagram) all in one place. I have only had to use their customer service a few times and they were easy to work with and insightful. The last customer service person I spoke with actually reviewed some of the ads we were running, which had nothing to do with the problem I was having, and gave me some recommendations to make the ads better. It was nice to have someone that actually was interested in us being more effective and profitable. We will continue to use them in the future.

Store

3V Gear

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello there, This is Ewa from AdRoll's Marketing team. Appreciate your feedback! I’m very glad to hear that we’re getting things right. You mention that the platform is easy-to-use and the Shopify integration is easy to install, that is great to hear! Feel free to email my team directly at [email protected] if you’re open to discussing more! Cheers, Ewa

5 / 5 Share

July 22, 2020

We've been client for Adroll for about 5 years. It's been generally very pleasure working with them and they have been delivering somewhere around 3x - 10x ROAS with their retargeting ads. My favorite part of Adroll is having the account manager (I think they call it customer success team) who can help us to come up with great strategies how to do retargeting campaign. We had 3 different campaign managers so far, and beside 1 that wasn't good that we only worked with for few months, 2 other account manager was fantastic. Carson Ward was one is our current campaign manager, and it's such a pleasure to work with him. He made amazing recommendation, the outcome that he brought to our digital marketing was very satisfactory. I'd highly recommend Adroll!

Using app

Almost 3 years

Total reviews

2

Average rating

4.5

5 / 5 Share

July 8, 2020

Adroll has an amazing team to work with, and a platform that we have found an incredible amount of success on!

Using app

Almost 3 years

Total reviews

6

Average rating

5.0

Developer Reply

Hello there! This is Ewa from AdRoll's Marketing Team. Thanks for a great review! Please keep in mind that our team is always ready to assist and answer any questions you may have. Feel free to reach out to me as well! Cheers, Ewa

5 / 5 Share

July 6, 2020

Great ad support. They are very knowledgeable and able to make live improvements to your campaigns.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 29, 2020

Excellent customer service and results! Started getting conversions the first day with remarketing.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2020

love AdRoll so far. Has increased my sales and is very easy to use with great customer service whenever needed.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0