All reviews

Rating Breakdown

  • 5
    75% (249 ratings)
  • 4
    7% (22 ratings)
  • 3
    2% (8 ratings)
  • 2
    2% (6 ratings)
  • 1
    14% (45 ratings)

Reviews with Text

  • 98% (325)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 19, 2021

thank you sannidhi J for the very great cs . would be happy to explore on adroll after this. seems simple and easy to use

Using app

13 minutes

Total reviews

13

Average rating

4.2

4 / 5 Share

Oct. 11, 2021

A very simple interface as compared to the complex Fb ad manager. I have started with 1 campaign so can't comment on performance as of now. I will edit my review after few weeks. Special thanks to Rishiraj who was the support executive on chat as he was patient enough to hear and solve all my queries.

Using app

1 day

Total reviews

8

Average rating

4.9

5 / 5 Share

Dec. 11, 2024

AdRoll has been an excellent tool for our footwear business. We run ads continuously throughout the year, and it is easy to make adjustments on the fly. Whether it be dynamic ads pulled straight from our product feed, video, or static displays, each option allows for a range of customizable features that can be tailored to fit our exact needs. I highly recommend to any digital marketer or online business looking to expand their ad strength and visibility across the internet!

Using app

About 6 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 27, 2021

I've just launched my first campaign so can't comment on the campaign results yet but their support team were very quick at responding and very helpful with my query. So far so good!

Using app

4 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 24, 2021

Today is my first day on AdRoll and I contacted chat support with some quick questions that I had. Gary O. went above and beyond answering my questions and making sure that I was set up for success down the road.

Store

RARE.

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2021

The use of UTMs and Ad Library can be a bit confusing when setting up. However, customer support is fantastic and will help you with everything

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 24, 2021

Great app, great results and very helpful customer service. A welcome addition to our digital marketing strategy

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 23, 2021

I'm very appreciate this app, easy to install as well as the great customer service. Special thank to Uday K, he is very knowledgeable and have an awesome customer representative skill.

Store

Davipro

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2021

AdRoll can really do some heavy lifting for your campaign. However, sometimes you might be unsure about a few things, so I reached out for help and within minutes I was connected to Sannidhi. He was very knowledgeable and also very supportive to answer my questions. Exchanges of the screenshots were also very helpful. For me it's extremely important to have that quick and accurate customer service. Saying that, it's also very rare to find it with other companies. That's why Adroll deserves a 5 stars rating.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2021

The support staff is very helpful and knowledgeable! The staff was able to troubleshoot and provide optimizing actions.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 15, 2021

Very easy to integrate and their customer service is amazing! Looking forward to seeing results from Adroll.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

4 / 5 Share

Sept. 14, 2021

Easy to connect , fast integration, great online chat to assist with any issues that might arise. Highly recommended

Using app

About 1 month

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 8, 2021

We have just set up with Adroll, and are very pleased. We have set up retargeting ads across Facebook and Google with the help of Ewa who was very helpful throughout, answering all of our questions and providing suggestions. Thanks again. Jordan

Using app

Over 2 years

Total reviews

10

Average rating

5.0

5 / 5 Share

Sept. 2, 2021

The app is great, their customer support gets an A+!!!! Available anytime and they're very patient explaining everything. Very easy to use and has GREAT Shopify integration.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2021

Great service, very helpful, you go above and beyond to help, good experience, they really want to help you become successful!!!

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 26, 2021

Great service everytime I need help. Their chat support is fast and solves problems on the stop. Adroll is great.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 26, 2021

Easy to connect , fast integration, great online chat to assist with any issues that might arise. Highly recommended

Store

Poshey

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2021

Above and beyond customer service. They not only help you when you need a question but are give you recommendations and tips on how to optimize and enhance your ads. Had a great experience with Shams Z (one of their platform specialists) who stuck around for 45 minutes on live chat to help me optimize one of my current campaigns. Clear cut and fast instructions as well as good responsiveness. Highly recommend this app for Shopify

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 20, 2021

Really great support and additional help resolving issues as always! Thankyou so much for your help fixing our ads to get them working well.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 19, 2021

Today both Uday S (I think) and Rohini R were heaven sent. I don't much about apps or any website functions. I never felt old, annoying or rushed. Uday helped first and because I got lost Rohini was glad to follow up. Thank you both "air hugs" of appreciation.

Using app

About 10 hours

Total reviews

2

Average rating

5.0