APO Product Options, Variants

Feb. 20, 2023

I haven't even bought this app yet and yet the customer service / engineering team has been incredible. They have made free customizations to the app for me, to suit our retail needs. We are excited to have this app on our store and it will add great options and value for the customers to be able to select additional accessories for the board games we sell.

Feb. 13, 2023

This app USED to be great! It was the only one I could find which was able to handle the advanced product configurations that I needed for my store. However, this past week apparently something happened which caused items which were configured with the Advanced Product Options app to not be able to be added to the cart. I had no idea there was an issue with the app, I only noticed that my sales were down 90% this past week compared to the week before and I couldn't figure out why. It wasn't until I had some customers contact me saying they weren't able to add items to their cart that I realized there was an issue, and when I contacted Shopify they told me it was an issue with the Advanced Product Options app. I emailed Mageworx support and it took them 3 days to get back to me (during which I had $0 in sales, at a time when I'm normally selling about $1,000/day), and they told me that Shopify had changed the way the "Add to Cart" button works and so the old version of the app will no longer work. You would think that if they were aware of the issue they would have been proactive and emailed all of their customers who are still on the old version of the app to let them know there was a problem, but no such luck. I had to rely on my customers reporting the issue and then contacting Shopify to learn that it was caused by this app. Mageworx offered to move me to the new version of the app, but I've already tested the new version and it doesn't work the same as the old version and therefore doesn't meet my needs. So I'm basically screwed for now and stuck with a non-functioning store until I can find an alternative and spend hours reconfiguring all of the complex product options and dependencies for my products. This issue has literally cost me THOUSDANDS of dollars in lost sales in the past week, and will continue to cost me about $1,000/day until they either fix it or I can find an alternative.

Feb. 9, 2023

This app is a must need if you have products with multiple options! Also customer service is incredible!! I changed themes and the app didn't move over for some reason. I reached out to them at night and within just a few hours the issue was fixed and I literally didn't touch a thing they did it all for me on the back side.

Feb. 7, 2023

In order to migrate their storefront to Shopify, my client required the ability to adjust product pricing based on percentages, and Advanced Product Options was one of the very few tools I found that could accommodate that requirement. Their support was invaluable and extremely responsive in getting the app configured and it's working beautifully on the site now.

Feb. 3, 2023

We had used 2 other Options apps and this one replaced them both! Incredibly user-friendly setup menus for Option Sets, and a phenomenal customer support staff. Highly recommend!

Dec. 20, 2022

Definitely the best option for variants if you exceed the 100 limit from Shopify. Support is great and supper quick. Helped us with a couple of custom bits as well :)

Feb. 14, 2023

It's a real mess with the currency change. The app does not change the currency correctly, so it keeps the value in swedish crowns but changes the sign to USD, Euros or whatever but the value is the same. Ridiculous. They say it's the theme, but it's not. Not only that, the variables cannot be changed / sincronized with translation, so your variable names will remain the same, meaning customers in other countries will not understand anything. Besides, those copies that are constantly done by the app create trouble in facebook, etc. I get no support, only short messages that they have plans to make it better. Update: the problem with the currency is not our app converter, it's your app., because it converts but does not keep the same currency, it keeps going back to the original currency as you add choices. After reading the previous review about the changes in Shopify, why haven't you contacted us regarging this issue and update your app in our store. Do so, because you need to update.

Dec. 13, 2022

Great App and Great Support. Had a little issue after installation. The support crew fixed it within 3 hours

Dec. 7, 2022

Team really helpful at coming back with quires answered super fast. The App is brilliant for complicated customers options.

Nov. 27, 2022

I used this app to launch a product with multiple options. The support was absolutely stellar: Angie and Valentin fixed everything for me at the speed of light, I've rarely seen such efficiency! Highly highly recommend.

Nov. 18, 2022

The App generally works fine and the support is more then great! Very fast and absolute correct. we recommend!

Nov. 15, 2022

Couldn’t be happier with this app, it does exactly what I needed and the support was able to exactly match my theme style very quickly.

Nov. 14, 2022

I use the Advanced Product Options app for custom furniture on my store and have to say it works flawlessly. The support from the staff is beyond my expectations. They’ve helped me with tweaks and modifications to suit my specific needs and it didn’t cost anything extra. Thank you to the Mageworx team.

Nov. 9, 2022

This app is invaluable to our website! Without it, I could have never switched from WooCommerce to Shopify because of our needs for customizations, customer uploads, etc. This app gives us all of the abilities for our customers to customize and makes creating new product listings incredibly easy. I've also had a couple of instances of needing support from the developer, and I've received a response to my request AND the issue addressed within a few hours each time. I'm so impressed with this level of service! Very thankful for this app and the team!

Nov. 7, 2022

Not working as well as there is don't have any good support.. I try to contact support from 1week and they are unable to provide a solution. as well as buy this app

Nov. 6, 2022

The app does exactly as described, and does it well. The conditional logic is excellent and gives plenty of flexibility to enable me to control the various allowed permutations of my options. Their support is top class. I had a minor niggle when I moved to one of the Shopify 2.0 themes so e-mailed MageWorx and got a response mere minutes later, and resolution by the following day. They couldn't have been any better!

Nov. 3, 2022

Very complete variant app ! love the swift response . Can't wait until i can manage my inventory as well but its still in BETA Well done team !

Sept. 30, 2022

Advanced Product Options by Mageworx is awesome. It is very intelligently designed to allow you to create any type of select menu conditional logic, from as simple to as complex or as unique as you could ever want. I had found nothing that even compares to this product, so I am very happy that it was recommended to me. As well as being an extremely versatile and intuitive product, the customer support is amazing. I always promptly received all the help and special attention that I needed to create quite complicated select menu logic for my users. I really am very impressed with this product and customer service and I highly recommend it.

Sept. 6, 2022

My store has thousands of customizable products and I absolutely rely on Advanced Product Options to make it work. I've used it for several years now and when I have needed support, I got a quick response from a real person, followed by top notch support from Valentin and Dmitry. In a world where it can be very frustrating trying to get code working, they are really experts.

Aug. 13, 2022

We wouldn't be able to operate on Shopify without this app. There were a few things that didn't work "out of the box" and Mageworx had everything fixed within 24 hours of placing a support request. You also need to set up a product rule not to display the duplicates that the app creates, but once that's done, it works like a charm.