All reviews

Rating Breakdown

  • 5
    87% (373 ratings)
  • 4
    3% (13 ratings)
  • 3
    2% (7 ratings)
  • 2
    2% (8 ratings)
  • 1
    6% (26 ratings)

Reviews with Text

  • 95% (407)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 22, 2025

Best options app out there. Customer service is amazing! They have helped me a few times with custom setup usually in 1 day! Update: Still using this app 3 years later and its the best!

Using app

Over 3 years

Total reviews

3

Average rating

3.7

5 / 5 Share

April 12, 2022

I have asked for help a couple of times and Angie is just brilliant! She helped us every single time I have sent her an email and cannot be more grateful for how the website and app are working. Can definitely recommend the app and the customer service. Well done team!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

April 10, 2022

The team at Mageworx is great to work with! We can't thank them enough for the quick response to emails and their willingness to resolve any issues we had. And also explain the capabilities of the app in relation to what we have setup on our website. We look forward to continued use of the app and wish the team at Mageworx all the best!

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 31, 2022

I'd rate Mageworx with 10 stars if possible! Amazingly helpful and fast support - there have been so many times where I've asked whether something, seemingly complex was possible and they have always been able to solve the problem and provide an update the same day. Unbelievably good service.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2024

What an amazing App and support team, they help me no end of times and always manage to fix any issues i have. Couldn't recommend them anymore!! Please install!! Updated 12032024 - These guys keep on being the best. Never installed a better app and had support like this. I'll never be uninstalling this!!

Using app

Over 2 years

Total reviews

11

Average rating

5.0

5 / 5 Share

March 25, 2022

Excellent and speedy customer service! We're now on Shopify 2.0 so, installation is a bit different but the customer support was quick to help us get set up and very responsive with our widget placement requests. Thank you!

Using app

8 days

Total reviews

17

Average rating

4.8

5 / 5 Share

March 24, 2022

Exactly what we needed and the team were absolutely brilliant. Angie helped us get this all set up and we couldn't be happier!

Using app

About 1 month

Total reviews

1

Average rating

5.0

4 / 5 Share

March 23, 2022

I used this app to help me overcome the limitations in Shopify when you a large number of variants. I had a couple of glitches with the app to start, but the support team were super quick to help fix the problem. Overall this is a really useful app.

Using app

18 days

Total reviews

2

Average rating

4.5

5 / 5 Share

March 23, 2022

Really nice app. I had a few problems with it after downloading but I contacted the support team and within a few hours they had already reached back with a solution and got the problem fixed within a day. Communication was good and the app interface is also pretty good. It does take some time to get used to though.

Using app

9 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 17, 2022

Best product option app for Shopify. We tested serveral ones but APO is working perfectly. Customer support + developers are always responsive and helpful.

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

March 14, 2022

Ridiculously fast support and this app works like a dream. So happy with them. Definitely made our lives that much easier. Kudos to this team.

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 11, 2022

Great customer support!!! I can't thank Angie and the whole team enough. Extremely responsive. I highly recommend them.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 28, 2022

This app is exactly what I needed to add custom options to our products & allow our customers to input personalisation. There were a few minor issues that the support team were super quick & helpful at solving.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2022

Does what it needs to. Customer service is super quick and easy and my issue was solved in a few hours.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

2 / 5 Share

Feb. 23, 2022

Support are responsive and so helpful! App has everything I required and is great in everyway but one. Whole app is ruined by the way they do price addons by creating clones or variants, just creates a mess of your products. Think they choose the wrong route here and should have used draft orders way. Such a shame and I won't be using it.

Using app

5 days

Total reviews

52

Average rating

3.8

Developer Reply

Hello, Thank you for your feedback. We do understand your concern and are sorry the app's working principle doesn’t fit your needs. While developing the app, we were considering different ways of applying options. Draft orders have their own limitations such as incompatibility with discounts and other features related to the standard Checkout flow. Generating custom product variants allows us to overcome these limitations. If you ever decide to give the app another try please feel free to address us. Thank you.

5 / 5 Share

Feb. 22, 2022

Great app to create unlimited product options, easy to use and with a lot of features: image and color swatches, dropdowns, text boxes and so on. Easy to set custom prices. In addition, the help center is very helpful, skilled and professional. They did some customization to fit the app to my needs in a few hours. Great work! Absolutely recommended.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 19, 2022

This app is perfect and the support is top notch, quick & fixes/changes anything issue needed to work with your theme perfectly

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 16, 2022

Really good for creating complex relationships of multiple options. Reminds of the options available on apple products when making appropriate design changes.

Using app

4 months

Total reviews

4

Average rating

5.0

2 / 5 Share

Feb. 10, 2022

I need to be able to have an option for my customers to add a $3 item to some of my products. I also need that $3 item to be inventoried so that I can keep track of the item and know when to make more. The app will allow you to create and sell a separate product (the $3 item), but there's no way to inventory it. Also, when I have that $3 item added as an option, if any customer selects to add it to their purchase, the original item that they were purchasing is no longer inventoried properly. I've been running out of things and overselling products and not understanding why, but I finally realized its all of the products that Advanced Options are tied to. I understand that it's complicated adding on that $3 item as an inventoried product, but it's absurd that any base product with an Advanced Option add-on item is not being deducted from the inventory when sold. I know that they're working on this, but they've been saying that for months. I've been paying for something that's messing with my inventory and I'm not a fan.

Using app

3 months

Total reviews

18

Average rating

4.1

Developer Reply

Hello, Thank you for your feedback. We do understand your concern. The current app version was released in production not so long ago and we are constantly working on its enhancements. Inventory tracking is an essential part of any store and we are in the process of developing our own inventory tracking system at the very moment. The inventory tracking system we develop is a very complex mechanism, it will allow assigning stock to particular variants, not just separate option values. Also, it will be possible to link existing products/variants from your catalog to our option values. The implementation of such a system is a complex and resource-intensive process that requires time. But we are doing our best to launch it as soon as possible. We do apologize for the temporary inconvenience. Thank you for understanding.

5 / 5 Share

Jan. 28, 2022

Amazing customer service! So helpful with my tech issues and bespoke amendments :))) Really appreciate their help

Using app

10 days

Total reviews

1

Average rating

5.0