APO Product Options, Variants
Add product options, & variants options w/ add-ons & grow...
Rating
4.6
feedback
457
chart
#754
All reviews
Sept. 21, 2023
As many others say this app USED to be great. For the second time in a row now we tried to update the app to the new version and the second time was as bad as the first. And mind that every time it doesn't work our configurator is down, which means our products are worthless. So comes the second try they send me again instructions how to do this and I am getting ready at a little down time and as per instruction I delete the old app. The moment I am clicking the link the provided I am getting an error message. And now I am in absolute panic mode because our website is basically broken now, I contact support one time, two times, three times...no response. After about two hours I am getting a reply and it basically says "well you should have done that at 10:00am our time" which is 01:00am my time!!! Great, right? Now my site is broken and nobody helps me. Shopify really needs to come up with an insurance against developers like this because if they'd be in the US I would sue them for damages.
I'm sorry you had a bad experience with the migration. Migration to the new app version is a delicate matter, especially for complex app configurations. Therefore, we always ask our customers to initiate the migration within our working hours, so that we could react immediately in case of any issues. In the migration instructions that we sent you, we specifically underscored the following: "You can start the migration any time Monday - Friday between 10 AM - 6 PM (GMT +2)". Meaning you could have started it in your morning, not at 1:00AM as you claimed above. But you started the migration way outside our working hours, therefore we were not in the position to provide you with timely support. If you'd be willing to agree on a specific time for migration within our working hours above, we'd be happy to give it another try.
Aug. 31, 2023
Great app and all questions are answered quickly and they have been extremely helpful in customising even the design to suit my site.
Aug. 30, 2023
This is a full package!!!! A lot of diverse options are available to add! UI is very clean and responsive. The major thing is that the support is really great, responds very quickly to your queries, and applies fixes right away when required.
Aug. 4, 2023
Highly recommend this app. I've tried 4 others, including the top rated ones, and this one won. A key element of this type of feature is a clean design but with sophisticated functionality under the hood. Very good customer service that will help you do some customizations if you need anything extra.
March 12, 2024
Edit: 5 to 4 stars. APO's interface changed, and it created problems for us on the customer-facing end when trying to mark a product as out-of-stock. - APO doesn't have an out-of-stock feature anymore, so I simply unchecked the items we don't want to show. This caused the "unassigned" item to show on every single list, including the one I just unchecked it from. It's clearly a coding logic error. APO doesn't seem to see it as an error, and it sounds like my support case is closed since I found myself a workaround. - If you see this issue as well, you'll have to create a new rule just to hide the remaining options (either this or delete everything to hide, but then you'll have to re-enter all the parameters again once they're back in stock). Original (edited for clairity): This app has been perfect for us! Shopify's standard variant options isn't customizable enough for our products. Advanced Product Options allows us to have one listed product, rather than have to list 15 different products that customers would have to figure out which one they need to order. (Saves a lot of clicks and headaches on both ends!) - We also very recently updated our website theme and had to reimplement this app since the code structure varies theme-to-theme, and APO was able to install it for us for free, which only took a few hours. Before beginning the process, they even let us know there is an update, which seamlessly transfers all necessary data from templates. The update itself took less than an hour, and installation was completed shortly after. - We noticed one issue with our website theme (the Add to Cart button allows bypassing the option selection in certain instances), and they helped us out quickly. It's been about a week since, and everything is working as expected.
July 27, 2023
ONLY BEEN USING FOR A DAY AND ITS PERFECT! The swatches can be manually resized to look great and uniform. Pricing is SUPEER easy to adjust. Hands down an AMAZING piece of software.
July 27, 2023
The product is excellent for use in our store where customers need to have the option to select multiple cable options. This is a easy way to address power plugs that vary by country and to add premium costs to specific varriants. However, far more notable is the Team behind this app. Angie, Maggie, Tanya, et al are there for you to resolve any question big or small. They go above and beyond the expectations of support to ensure that your problems are addressed. This is no cookie cutter FAQ support. Real people who really care are exceptional these days. While there are many apps that do similar functions, I can recommend this advanced product options because of this difference.
July 18, 2023
This is probably the dumbest app in the entire Shopify app store. Everything works perfectly, so you'd say it's a brilliant app. However, that's not the case, the stock of the products for which you use this app is no longer kept track of, and the support simply tells me that I should then do this manually. I use this app to offer an extension of the warranty on my products. From 1 to 2 years, so now I have to manually keep track of the stock of my entire shop. This is like going back to the Stone Age.
Hello, Thank you for your feedback, we appreciate it. We do understand your concern about the stock management interruptions and are truly sorry for the temporary inconvenience. As we mentioned earlier in our chat conversations, we are working on the development of that functionality at the very moment and will implement two-way sync between the original product and all the sibling variants generated by the app. We are doing our best to release that system in production as soon as possible, the expected time is early Autumn.
July 10, 2023
This app is great! We are using it for two stores at the moment, with a great deal of and variables and conditional logic for many products. Of course, there is a little bit of a learning curve when first setting up complex forms, but once you get your head around it, it functions very well. The Mageworx team has been incredibly helpful. Any time we require extra assistance or altered settings/features, they go above and beyond to help us out.
Store
SBR Optics
Using app
5 months
June 11, 2023
I wanted to express my utmost satisfaction with the exceptional support you have provided. Your level of support has been nothing short of outstanding, and I truly appreciate the promptness and efficiency with which you have addressed my queries. It is a rarity to receive such quick turnaround times, and it has made a significant difference in my experience. I also want to highlight the excellent functionality of the app you developed for my website, www.mybespokemattress.com. It has been instrumental in displaying the prices for my caravan mattress product pages, making it effortless for customers to explore the options and make informed decisions. Furthermore, I would like to commend you on something that is often a challenge for me when working with developers - the thorough documentation of the changes made. Having clear documentation has made it much easier for me to understand and track the modifications, and it has contributed greatly to the overall transparency and professionalism of your service. Thank you once again for your exceptional support and for going above and beyond to ensure my satisfaction. It has been a pleasure working with you, and I look forward to continuing our collaboration in the future.
June 7, 2023
I sell products with lots of customisations and this product has been an absolute lifesaver - makes it really simple to include all the information and options in a way that makes sense for customers, who know now exactly what they're ordering. Great support too.
May 18, 2023
Very excited to have found this app - we tried so many and none of them had the swatch options that we needed but this is perfect. We also reached out for some help with customising the swatch display and the service was quick, helpful and they did all the customisation for us! Thanks again!
May 12, 2023
Review of Mageworxs' Advanced Product Options I recently had the pleasure of using Mageworxs' Advanced Product Options, and I must say that my experience has been nothing short of exceptional. From the moment I started using their product, it became evident that Mageworxs is a company dedicated to providing top-notch solutions and outstanding customer service. One aspect that truly stood out to me was the incredible level of support I received from the Mageworxs team. They invested countless hours in assisting me with my queries, and I can honestly say that I cannot fault them in the slightest. They consistently went above and beyond, exceeding my expectations every time I reached out to them for help. Whether it was a simple task or a seemingly complex issue that I thought they couldn't handle, they always came through with prompt and effective solutions. Moreover, I was thoroughly impressed with the responsiveness of their support team. The speed at which they replied to my inquiries was remarkable. It was evident that Mageworxs values their customers and strives to provide a seamless experience. Every interaction I had with their team was not only efficient but also friendly and down to earth. They made me feel valued as a customer and addressed all my concerns with genuine care and attention. Now, let's talk about the Advanced Product Options interface itself. It is truly remarkable. The interface is sleek, intuitive, and user-friendly. Navigating through the various features and functionalities was a breeze, allowing me to customize my products effortlessly. The level of flexibility and customization options offered by the Advanced Product Options is unparalleled. It provided me with the tools I needed to create a truly unique and tailored experience for my customers. Given the exceptional experience I've had with Mageworxs and their Advanced Product Options, I am wholeheartedly committed to continuing to use their services in the future. In fact, I am eager to recommend them to anyone in need of a reliable and feature-rich product options solution. The value they provide far exceeds the monthly cost, as their dedication and hard work to address any issues or challenges you may encounter are simply invaluable. In conclusion, Mageworxs' Advanced Product Options is an outstanding product, backed by an exceptional team. Their commitment to customer satisfaction, the remarkable speed of their support, and the incredible functionality of their product interface make them a true leader in their field. I cannot recommend them highly enough, and I am confident that anyone who chooses to work with Mageworxs will be as delighted with their experience as I am. Thank you for everything Mageworxs.
May 5, 2023
Very handy app, but the support for this is incredible. Had a very quick response and amazing turnaround for bit of customisation help. Thanks!
May 5, 2023
Brilliant app and customer service! Thanks for getting everything set up perfectly and I would highly recommend to all.
April 20, 2023
Works just as advertised! Support has been quick to respond and more than helpful answering any technical questions or addressing any implementation issues. Highly recommended!
April 4, 2023
It was a great app, but I am looking for a quantity-based conditional logic so I've decided not to proceed, hoping to get this feature in the future.
March 26, 2023
10 out of 10 customer service! They answer emails within minutes and are very helpful with any issues I run into. Couldnt recommend more!
March 8, 2023
A great app for custom SKU building for complex products with lots of variants. Support is good and were happy to help with some minor tweaks.
March 1, 2023
I love the app! It has many amazing features. Easy to use and communicate with the developers who are always very helpful and quick to respond, which is so important! The best part of it is that the app is customisable and developers are able to do this for you. A few new features will be added in the app, hopefully soon, which will make this app ideal for those who have many variants! Just want to stress again - customer service is superb!