All reviews

Rating Breakdown

  • 5
    87% (522 ratings)
  • 4
    4% (21 ratings)
  • 3
    1% (8 ratings)
  • 2
    3% (15 ratings)
  • 1
    5% (32 ratings)
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5 / 5 Share

Feb. 19, 2022

This app is perfect and the support is top notch, quick & fixes/changes anything issue needed to work with your theme perfectly

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 16, 2022

Really good for creating complex relationships of multiple options. Reminds of the options available on apple products when making appropriate design changes.

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 15, 2022

We recently installed this app to replace another, as it did not offer enough customisation. The app itself is easy to install, set up and manage, and the customer service we have received has been absolutely incredible. The team have helped us customise everything we need, in a very timely manner. Thank you again!

Using app

10 days

Total reviews

2

Average rating

5.0

2 / 5 Share

Feb. 10, 2022

I need to be able to have an option for my customers to add a $3 item to some of my products. I also need that $3 item to be inventoried so that I can keep track of the item and know when to make more. The app will allow you to create and sell a separate product (the $3 item), but there's no way to inventory it. Also, when I have that $3 item added as an option, if any customer selects to add it to their purchase, the original item that they were purchasing is no longer inventoried properly. I've been running out of things and overselling products and not understanding why, but I finally realized its all of the products that Advanced Options are tied to. I understand that it's complicated adding on that $3 item as an inventoried product, but it's absurd that any base product with an Advanced Option add-on item is not being deducted from the inventory when sold. I know that they're working on this, but they've been saying that for months. I've been paying for something that's messing with my inventory and I'm not a fan.

Using app

3 months

Total reviews

15

Average rating

3.9

Developer Reply

Hello, Thank you for your feedback. We do understand your concern. The current app version was released in production not so long ago and we are constantly working on its enhancements. Inventory tracking is an essential part of any store and we are in the process of developing our own inventory tracking system at the very moment. The inventory tracking system we develop is a very complex mechanism, it will allow assigning stock to particular variants, not just separate option values. Also, it will be possible to link existing products/variants from your catalog to our option values. The implementation of such a system is a complex and resource-intensive process that requires time. But we are doing our best to launch it as soon as possible. We do apologize for the temporary inconvenience. Thank you for understanding.

5 / 5 Share

Jan. 28, 2022

Amazing customer service! So helpful with my tech issues and bespoke amendments :))) Really appreciate their help

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2022

Such great product with an easy access and set up and amazing fonction for my website. And if you need some support you van count on great answer in a very short time frame and always so helpful. Thanks

Store

Oh!Look

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 26, 2022

Best app for options in your online shop. The team is amazing, very quick to answer and solve any issue. Highly recommended.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 26, 2022

This app functionality is excellent, and their support team responds quickly and resolves any issues that arise. Outstanding support teams.

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2022

This app is very helpful! And the team is amazing! Always answering as quickly as possible and always help me out with the issues.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 12, 2022

App is great at what it does - service team are excellent. They are very quick to respond and fix any question I have. Highly recommend!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 12, 2022

I am very happy with the app, it works very well. The support from Mageworx is absolutely great. After the theme update, the app didn't work quite correctly and the support fixed the problem within a very short time. They respond very quickly and always super friendly. The app is really highly recommended!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 5, 2022

This app is easy to use and works perfectly with our needs to offers options to our customers. We were facing a technical issue on our shop, and within a few hours it was fixed thanks to their customer support and dev team! GREAT!

Using app

About 20 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 2, 2022

I tried many other apps for product personalization, and this one is the only one that worked out of the box. All the other forced me to mess with code and wasting a lot of time. These problems might be a coincidence, but still, this app would've saved me hours of work.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 29, 2021

Our products have multiple options and this app made the choices available so much more clear to our customers. I needed help getting started and support was awesome! Special thanks to Dmitry!

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 28, 2021

This app helped me build a product configurator from scratch. The conditional logic and options are incredibly useful. Angelika and Dmitry have been incredibly helpful in support and are extremely flexible to work with. Would 100% recommend.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 27, 2021

I needed a somewhat complicated setup for one of my products, and the customer service team was amazingly helpful in configuring it for me just the way I wanted it (shout out to Angelika). Highly recommended!

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2021

We picked shopify over bigcommerce based on this app. Or products have a lot of different options as every product is made to order, without this App our onlineshop with shopify would be useless. The support is first class and always helpful, I cannot recommend this app enough.

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 21, 2021

Really great app with which you can achieve extremely much. You have to get into it a bit, but then you can be very creative in designing the perfect product page for you. In our case we needed some special options because our products are handmade. What I would like to highlight is the incredible customer support! I was always answered and helped in absolute record time. Every little problem was solved or customization I asked for was made possible within just a few hours. Absolutely great and the best customer service experience I've had so far!

Store

Petsuns

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 20, 2021

Super useful app. Perfect for complex product customization. Also big shout-out to the customer service. Very kind, helpful and fast!

Using app

About 1 year

Total reviews

1

Average rating

5.0

2 / 5 Share

Dec. 11, 2021

I wanted this app to work for us so badly, mainly because the support is fantastic and to be able to manage one options list is a great timesaver. However, the variant options that it creates do not update inventory and has caused us to oversell products we didn't have in stock. Great idea for an app, but could use some tweaks.

Using app

About 1 month

Total reviews

2

Average rating

3.5

Developer Reply

Hello, Thank you for your feedback. We do understand your concern. The current app version was released in production not so long ago and we are constantly working on its enhancements. Inventory tracking is an essential part of any store and we are in the process of developing our own inventory tracking system at the very moment. The inventory tracking system we develop is a very complex mechanism, it will allow assigning stock to particular variants, not just separate option values. Also, it will be possible to link existing products/variants from your catalog to our option values. The implementation of such a system is a complex and resource-intensive process that requires time. But we are doing our best to launch it as soon as possible. We do apologize for the temporary inconvenience. Thank you for understanding.