All reviews

Rating Breakdown

  • 5
    87% (373 ratings)
  • 4
    3% (13 ratings)
  • 3
    2% (7 ratings)
  • 2
    2% (8 ratings)
  • 1
    6% (26 ratings)

Reviews with Text

  • 95% (407)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 27, 2022

I used this app to launch a product with multiple options. The support was absolutely stellar: Angie and Valentin fixed everything for me at the speed of light, I've rarely seen such efficiency! Highly highly recommend.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2022

The App generally works fine and the support is more then great! Very fast and absolute correct. we recommend!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 15, 2022

Couldn’t be happier with this app, it does exactly what I needed and the support was able to exactly match my theme style very quickly.

Using app

6 months

Total reviews

15

Average rating

5.0

5 / 5 Share

Nov. 14, 2022

I use the Advanced Product Options app for custom furniture on my store and have to say it works flawlessly. The support from the staff is beyond my expectations. They’ve helped me with tweaks and modifications to suit my specific needs and it didn’t cost anything extra. Thank you to the Mageworx team.

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 9, 2022

This app is invaluable to our website! Without it, I could have never switched from WooCommerce to Shopify because of our needs for customizations, customer uploads, etc. This app gives us all of the abilities for our customers to customize and makes creating new product listings incredibly easy. I've also had a couple of instances of needing support from the developer, and I've received a response to my request AND the issue addressed within a few hours each time. I'm so impressed with this level of service! Very thankful for this app and the team!

Using app

About 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 7, 2022

Not working as well as there is don't have any good support.. I try to contact support from 1week and they are unable to provide a solution. as well as buy this app

Using app

7 days

Total reviews

1

Average rating

1.0

5 / 5 Share

Nov. 6, 2022

The app does exactly as described, and does it well. The conditional logic is excellent and gives plenty of flexibility to enable me to control the various allowed permutations of my options. Their support is top class. I had a minor niggle when I moved to one of the Shopify 2.0 themes so e-mailed MageWorx and got a response mere minutes later, and resolution by the following day. They couldn't have been any better!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2022

Very complete variant app ! love the swift response . Can't wait until i can manage my inventory as well but its still in BETA Well done team !

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 30, 2022

Advanced Product Options by Mageworx is awesome. It is very intelligently designed to allow you to create any type of select menu conditional logic, from as simple to as complex or as unique as you could ever want. I had found nothing that even compares to this product, so I am very happy that it was recommended to me. As well as being an extremely versatile and intuitive product, the customer support is amazing. I always promptly received all the help and special attention that I needed to create quite complicated select menu logic for my users. I really am very impressed with this product and customer service and I highly recommend it.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 6, 2022

My store has thousands of customizable products and I absolutely rely on Advanced Product Options to make it work. I've used it for several years now and when I have needed support, I got a quick response from a real person, followed by top notch support from Valentin and Dmitry. In a world where it can be very frustrating trying to get code working, they are really experts.

Using app

Over 3 years

Total reviews

6

Average rating

4.3

5 / 5 Share

Aug. 13, 2022

We wouldn't be able to operate on Shopify without this app. There were a few things that didn't work "out of the box" and Mageworx had everything fixed within 24 hours of placing a support request. You also need to set up a product rule not to display the duplicates that the app creates, but once that's done, it works like a charm.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 20, 2022

I did not realize Shopify only allowed three options so I bought and installed Advanced product options. I ran into some issues getting color and image swatches to show up, so I placed a support ticket with Mageworks and they had everything fixed by the next morning. Great product and amazing service.

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

July 15, 2022

Advanced Product Options is a great app. The developers really thought it through well, considering the limitations of Shopify. Also, the Mageworx support team is excellent. Each time I have reached out they have gone above and beyond to address my concerns and help with solutions. Love it!

Using app

About 2 months

Total reviews

3

Average rating

4.7

1 / 5 Share

July 6, 2022

Causes us so many issues, creates an additional sku every time which messes up the back end with thousands of products showing. The item does not show in the checkout so customers are constantly on the phone asking if the item has been added or not. Just causes a complete mess to your skus.

Using app

12 months

Total reviews

3

Average rating

3.7

Developer Reply

Hello, Thank you for your feedback. We are truly sorry you faced difficulties while using the app. As you may know, Shopify doesn’t allow third-party apps to change original products’ prices at the checkout without using the standard variants or cloning the product. So to make it possible to pass the selected options to the Checkout, the app generates a custom product variant for each unique combination of options added to the cart. But the trick here is that we don’t create duplicate variants. If a variant with the same options already exists, we reuse that variant, instead of creating a new one. As for the Checkout issue, you may address us at [email protected] and our support team will check it. We've reviewed your previous tickets submitted several months ago, there were incompatibility issues with the third-party drawer. Unfortunately, no app provider can guarantee compatibility with external plugins. Thank you.

5 / 5 Share

June 30, 2022

This app is superior to other product option apps I've tried — finally a solution to not having a duplicate product in checkout! The support team works fast and has been very helpful with answering questions. Highly recommend!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2022

Fantastic app. Does all of the custom options that we needed for our assortments and was very easy to setup. We had one issue that required us to reach out to customer support, but Angie and Polina were amazing. They understood our issue the first time and were able to make the edits needed to resolve it quickly and accurately. This app is a must have for our shop! Update: The team is all fantastic. We've had a couple of additional issues come up as we've started to use additional parts of the system. Custom choices were not displaying the way we wanted on packing slips. We sent a message to the team and they were (once again) very quick to make edits to our packing slip so that the information displayed the way we needed. Can't say enough about their fantastic service!

Using app

8 months

Total reviews

6

Average rating

5.0

5 / 5 Share

May 31, 2022

Great App. We uses it extensively throughout our site. Customer service team is amazing. Very responsive and quick to resolve the issues

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2022

After 13+ years of custom building bags with hacks and patches to give my customers the chance to get the fabric / color combo they wanted on our site, I found this plugin (yesterday), and as of this writing, it is now fully in place and serving marvelously. BUT... It is the customer support / service during integration that blew my mind. VERY fast! Angie solved my initial problem, then kept the dialogue open, helping me close out additional concerns as I worked to integrate it. Just get this. Seriously.

Store

VEDAVOO

Using app

About 24 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2022

This app is what I am looking for. Also, they have very kind support. They always help me with my concerns in the app and responded very quickly.

Using app

5 days

Total reviews

5

Average rating

5.0

5 / 5 Share

April 28, 2022

Happy to find this app to allow more product options than what is natively available in Shopify. The customer support team is fantastic and a pleasure to work with. Thank you!

Using app

About 3 years

Total reviews

2

Average rating

5.0