All reviews

Rating Breakdown

  • 5
    86% (392 ratings)
  • 4
    4% (19 ratings)
  • 3
    2% (9 ratings)
  • 2
    2% (9 ratings)
  • 1
    6% (27 ratings)

Reviews with Text

  • 94% (428)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 11, 2022

Great customer support!!! I can't thank Angie and the whole team enough. Extremely responsive. I highly recommend them.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 28, 2022

This app is exactly what I needed to add custom options to our products & allow our customers to input personalisation. There were a few minor issues that the support team were super quick & helpful at solving.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2022

Does what it needs to. Customer service is super quick and easy and my issue was solved in a few hours.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

2 / 5 Share

Feb. 23, 2022

Support are responsive and so helpful! App has everything I required and is great in everyway but one. Whole app is ruined by the way they do price addons by creating clones or variants, just creates a mess of your products. Think they choose the wrong route here and should have used draft orders way. Such a shame and I won't be using it.

Using app

5 days

Total reviews

52

Average rating

3.8

Developer Reply

Hello, Thank you for your feedback. We do understand your concern and are sorry the app's working principle doesn’t fit your needs. While developing the app, we were considering different ways of applying options. Draft orders have their own limitations such as incompatibility with discounts and other features related to the standard Checkout flow. Generating custom product variants allows us to overcome these limitations. If you ever decide to give the app another try please feel free to address us. Thank you.

5 / 5 Share

Feb. 22, 2022

Great app to create unlimited product options, easy to use and with a lot of features: image and color swatches, dropdowns, text boxes and so on. Easy to set custom prices. In addition, the help center is very helpful, skilled and professional. They did some customization to fit the app to my needs in a few hours. Great work! Absolutely recommended.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 19, 2022

This app is perfect and the support is top notch, quick & fixes/changes anything issue needed to work with your theme perfectly

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 16, 2022

Really good for creating complex relationships of multiple options. Reminds of the options available on apple products when making appropriate design changes.

Using app

4 months

Total reviews

4

Average rating

5.0

2 / 5 Share

Feb. 10, 2022

I need to be able to have an option for my customers to add a $3 item to some of my products. I also need that $3 item to be inventoried so that I can keep track of the item and know when to make more. The app will allow you to create and sell a separate product (the $3 item), but there's no way to inventory it. Also, when I have that $3 item added as an option, if any customer selects to add it to their purchase, the original item that they were purchasing is no longer inventoried properly. I've been running out of things and overselling products and not understanding why, but I finally realized its all of the products that Advanced Options are tied to. I understand that it's complicated adding on that $3 item as an inventoried product, but it's absurd that any base product with an Advanced Option add-on item is not being deducted from the inventory when sold. I know that they're working on this, but they've been saying that for months. I've been paying for something that's messing with my inventory and I'm not a fan.

Using app

3 months

Total reviews

18

Average rating

4.1

Developer Reply

Hello, Thank you for your feedback. We do understand your concern. The current app version was released in production not so long ago and we are constantly working on its enhancements. Inventory tracking is an essential part of any store and we are in the process of developing our own inventory tracking system at the very moment. The inventory tracking system we develop is a very complex mechanism, it will allow assigning stock to particular variants, not just separate option values. Also, it will be possible to link existing products/variants from your catalog to our option values. The implementation of such a system is a complex and resource-intensive process that requires time. But we are doing our best to launch it as soon as possible. We do apologize for the temporary inconvenience. Thank you for understanding.

5 / 5 Share

Jan. 28, 2022

Amazing customer service! So helpful with my tech issues and bespoke amendments :))) Really appreciate their help

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2022

Best app for options in your online shop. The team is amazing, very quick to answer and solve any issue. Highly recommended.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 26, 2022

This app functionality is excellent, and their support team responds quickly and resolves any issues that arise. Outstanding support teams.

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2022

This app is very helpful! And the team is amazing! Always answering as quickly as possible and always help me out with the issues.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 12, 2022

I am very happy with the app, it works very well. The support from Mageworx is absolutely great. After the theme update, the app didn't work quite correctly and the support fixed the problem within a very short time. They respond very quickly and always super friendly. The app is really highly recommended!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 5, 2022

This app is easy to use and works perfectly with our needs to offers options to our customers. We were facing a technical issue on our shop, and within a few hours it was fixed thanks to their customer support and dev team! GREAT!

Using app

About 20 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 29, 2021

Our products have multiple options and this app made the choices available so much more clear to our customers. I needed help getting started and support was awesome! Special thanks to Dmitry!

Using app

About 6 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 22, 2021

We picked shopify over bigcommerce based on this app. Or products have a lot of different options as every product is made to order, without this App our onlineshop with shopify would be useless. The support is first class and always helpful, I cannot recommend this app enough.

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 21, 2021

Really great app with which you can achieve extremely much. You have to get into it a bit, but then you can be very creative in designing the perfect product page for you. In our case we needed some special options because our products are handmade. What I would like to highlight is the incredible customer support! I was always answered and helped in absolute record time. Every little problem was solved or customization I asked for was made possible within just a few hours. Absolutely great and the best customer service experience I've had so far!

Store

Petsuns

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 30, 2021

The App is great but what really makes it stand out above the crowd is the extremely fast and efficient support. I was genuinely surprised at how quick my query was not only answered but also implemented for me. Highly recommend the App and Mageworx

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2021

Fantastic and exactly what we needed. Easy to set up and customize without any coding. We needed a few further customizations to match our store theme and support was responsive and made the changes quickly!

Using app

About 9 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2021

I love this app. It gives my site the ability to create many different options for each product independently without needing to know any coding. Customer service is excellent as well.

Using app

12 months

Total reviews

2

Average rating

5.0