APO Product Options, Variants
Overcome limits with infinite product options and swatches
Rating
4.6
feedback
428
chart
#958
All reviews
Review RSS Feed
April 28, 2021
Spent HOURS working on getting this set up. Spoke with the company before installing and setting up, Had conversations about what we were doing. We wanted to have a product that allowed users to pick the color of buttons, but because the buttons were separate stock items, when used within this product they needed to also come out of stock. The only issue is, when you insert the product, using their variants, which was TERRIBLY documented, it charges the customer for any increase in bundle price you specify within the bundle, and.... charges them for each individual product in the bundle separately. So it effectively double charges them. This has caused HUGE headaches and understanding the damage this has done to our customer base seems to ellude this company. I would say, go find other solutions, whether bundling or choosing options, there are better rated apps. I was willing to forgo the original documentation issues, but the support is middle of the night as well so it's delayed every time you ask a question as well.
Hello, Thank you for your feedback. We are sorry to hear the app didn't work for your needs. The 'Advanced Product Options' app is not a bundling app at its core. It's aimed to allow clients a possibility to add an unlimited number of options (properties) and overcome the Shopify 3 options/100 variants limitation. We've never stated this app is designed for bundle creation. Please point us where you read that and we'll correct the description to avoid further confusion. We believe you should look for specialized 'bundling' apps that are designed to generate bundles, not the apps that are supposed to add properties to a product. Have a great day!
April 22, 2021
This is an excellent tool for handling complex options and the customer service is top notch! Highly recommend.
April 7, 2021
I have a fairly complex set of options on many of my products and Shopify's way of handling variants would make my job nearly impossible. APO definitely saved me a TON of time getting my stuff setup properly. I had a couple things that I was unsure of, things I didn't quite understand. I simply sent support a message with their "Chat" section within the app and received super quick support that fixed my issues and got me back to where I needed to be. There isn't anything bad that I can say, this is an easy referral on my end! 100%
April 22, 2021
I've been waiting 2 months for the app to fix an issue, they just stopped replying to my emails!!!!. This app is not compatible with Shopify shipping profiles and is NOT compatible with any tier pricing app, we can't do any volume discount with this app installed. they haven't provided any solution to this problem, they are just waiting to release their app update since 2 months ago. After reading the reviews I saw that another user reported this same issue back in September 2020. so there it goes the quality of their support!! Update: They told me that the new version was going to be released during the month of April. Today is April 22 and nothing yet.
Thank you for your feedback. We are doing our best to release the update as soon as possible. But the app itself is complex and resources-intensive, we need time to test it all the way around and make sure the new version is not buggy. As I told you before, this is not a regular app update, we re-developed the app starting from the working principle and ending up with the backend UI. We started to plan the new version long ago. First, we collected feedback and were considering new features and improvements and the way to implement them the most efficient way. Then, there was a development stage. Now we are finishing testing it and getting prepared for release. We are truly sorry for the delays but we need to make sure we release a stable product that functions as expected. The new app will be launched during the month of April. In case of any questions please let us know.
April 2, 2021
Great app, it does what it says and the support team it's one of the best, they always response fast, in a matter of minutes!
March 25, 2021
I've been using this app for nearly a year and appreciate the hard work that has gone into developing it, it's made setting up my shop so much easier and given me lots of room to expand options and satisfy my customers. I'm excited that an update to the app is coming soon to help make it run even better. And the customer service has been fantastic, always replying within a day or two, walking me through things or fixing bugs, tweaking layout. Thank you!
March 22, 2021
This app is great, it has most options and configurations to achieve what you need. But the best thing is the service they provide whenever something needs to be changed or adjusted. Simply the best customer service!
March 17, 2021
I've used this app for years now for the various product options within my online shop and the customer service is always quick and supportive! Grateful for such a wonderful experience!
March 15, 2021
Used this app for various custom product options that required additional inputs (Photo upload, Custom Text, etc.) from customers. The support team was very helpful with getting us set up and ready to roll, plus acted quickly when we had some issues. Great team and great app if you're looking for that quick solution to your storefront.
March 11, 2021
After weeks of searching for a Product Options app that would fit all my needs, I finally found this one. Easy to use and staff are very friendly, helpful and quick to respond. Highly recommend.
Nov. 5, 2024
Updating my review from 2 years ago. I've been using this app for a while now. Initially I was very happy to have to have it but now it is becoming a bit of a hassle. I have lost money from the app not working properly because it did not charge the customer the fee for the upgrade selection. I have had to send a lot of follow up emails to costumers to collect information because the app glitched and didn't properly capture the information. The duplicating of items messes the look of the website and confuses customers because it says there are more products than there actually is. And there are a lot of blank product pages that you have swipe through to get to the rest of the items. Which customers are likely not going to do. If it wasn't for the helpful staff I would have given 1 star. But they really do try to help. Its just the way the app works that is very frustrating. In the process of migrating to a different one.
March 5, 2021
Excellent app! Been using it for some time now. Started off having a few bugs but customer service is quick and helpful and Angelika is amazing. Moreover, when their app doesn't do something you need or has problems, they always look for way to improve it so don't hesitate to ask for what you need!
May 28, 2021
This app clones the all of listing variations and you get hundreds of copies. So messy. It can not be used with with spesific product discount. And its very hard to use eg. Facebook marketing because of copied listings. Instagram-Facebook shop feature is useless too... UPDATE: Newer version is still not avaliable. Few weeks, few months... It almost a year :) Cloned products are still a nightmare. No solution for this.
Hello, Thank you for your feedback. We do understand your concerns and sorry for the app turned out to be too complicated. Our team is working on a new update for this app, which will significantly improve the approach of how the options are added to the products. We will get rid of these cloned products and will use the Shopify Variants functionality to add the options. The final product variant will be dynamically generated to reflect all chosen options. It will make all native Shopify features work correctly. Please feel free to try the app in a few weeks after this new version is launched. Thank you.
Feb. 20, 2021
We've used this app for two sites, one that sells food and other that sells household products. It works great in both. You can set up any product option you want. Highly recommendable.
Feb. 19, 2021
I'll just come out and say it, its a badass app! Love it. Check out our use of it here. www.hytektools.com/fiber
Feb. 16, 2021
this app is what I'm looking for all along, the customer service is top notch, helping me on every single details & very fast response! really recommended and very happy to use this app!
Feb. 11, 2021
Advanced Product Options has been great for our store. On top of the additional options it provides, the support team is incredibly responsive. They've helped implement the system and been very helpful with all requests
Feb. 5, 2021
Horrible experience with this app. We spent countless hours and lots of money installing and setting up hundreds of variant options, only to discover a critical feature limitation. You cannot use any discount codes with this app except for storewide codes. Want to run a sale on just one product, or one collection? Can't do it. This is a dealbreaker and we had to abandon the project after so much time and money. Also, the way the app functions, it creates a new product anytime someone purchases a new variant combination. This means managing the back end of your store will become very messy and cumbersome as you will have hundreds of "placeholder" products generated by the app. No help or refund from the developper for this, even though we are not able to use the app in our store. The discount code limitation should be clearly disclosed, as it is a critical function for many stores. The variant options LOOK nice, but the the feature limitations make it unusable.
Hello, We are truly sorry for the inconvenience you've faced with. Unfortunately, the current app working principle doesn't allow us to fix this issue on the spot. That's why we decided to reconfigure the app. It will no longer generate custom temporary products/clones and all the native Shopify features will work properly. But since this is not a regular app update, but a massive UI reconfiguration, the development process takes time. We constantly face new challenges while striving to make the app function perfectly. That's why delays in release happen. Please feel free to reach out to us directly to discuss the ways we could solve the conflict. Have a great day!
Jan. 27, 2021
I used this app to help distinguish different pricing depending on our customer's locations. There were quite a few things that needed changing and Alexey and the team have been nothing but lovely and made the changes (even when I was harassing them with about 8 different emails in the space of an hour) Couldn't recommend the app enough, and the support is even better. Thanks so much to Alexey, Angelika and the rest of the team!
Jan. 21, 2021
The app does what it offers. However there's an issue I have reported almost for a month is not solved - custom product is added more than once in the order. I have to manually check and refund for those overpaid. This is a serious bug but the developer fails to solve it.
Hi, We are sorry for the inconvenience you've faced with. We've finally managed to find the root cause of the issue - there were conflicts with items' removal in the cart. Now, this should be fixed permanently. Please feel free to reach out to us in case of any questions.