All reviews

Rating Breakdown

  • 5
    87% (522 ratings)
  • 4
    4% (21 ratings)
  • 3
    1% (8 ratings)
  • 2
    3% (15 ratings)
  • 1
    5% (32 ratings)
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5 / 5 Share

April 22, 2021

This is an excellent tool for handling complex options and the customer service is top notch! Highly recommend.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 7, 2021

I have a fairly complex set of options on many of my products and Shopify's way of handling variants would make my job nearly impossible. APO definitely saved me a TON of time getting my stuff setup properly. I had a couple things that I was unsure of, things I didn't quite understand. I simply sent support a message with their "Chat" section within the app and received super quick support that fixed my issues and got me back to where I needed to be. There isn't anything bad that I can say, this is an easy referral on my end! 100%

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

1 / 5 Share

April 22, 2021

I've been waiting 2 months for the app to fix an issue, they just stopped replying to my emails!!!!. This app is not compatible with Shopify shipping profiles and is NOT compatible with any tier pricing app, we can't do any volume discount with this app installed. they haven't provided any solution to this problem, they are just waiting to release their app update since 2 months ago. After reading the reviews I saw that another user reported this same issue back in September 2020. so there it goes the quality of their support!! Update: They told me that the new version was going to be released during the month of April. Today is April 22 and nothing yet.

Using app

About 1 year

Total reviews

4

Average rating

3.0

Developer Reply

Thank you for your feedback. We are doing our best to release the update as soon as possible. But the app itself is complex and resources-intensive, we need time to test it all the way around and make sure the new version is not buggy. As I told you before, this is not a regular app update, we re-developed the app starting from the working principle and ending up with the backend UI. We started to plan the new version long ago. First, we collected feedback and were considering new features and improvements and the way to implement them the most efficient way. Then, there was a development stage. Now we are finishing testing it and getting prepared for release. We are truly sorry for the delays but we need to make sure we release a stable product that functions as expected. The new app will be launched during the month of April. In case of any questions please let us know.

4 / 5 Share

April 5, 2021

Does what I needed to do. Works great. Support have been quick to respond. Somethings I feel that are missing from the app and would make the app a 5 star is: I would like to see the image options for multiselect to disable a different colour or put an X through the image to show the options is our of stock or unavailable. Currently it looks like you can click it although the button is disabled. Also I would love to see after selecting the maximum items the others get an X or greyed out to show the maximum number of items have been selected. If these are something you could look at in the future I think this app will be above 5 stars!

Using app

11 days

Total reviews

5

Average rating

4.0

5 / 5 Share

Dec. 8, 2021

Super responsive customer service, fixed our problem within a day. Would definitely recommend this app.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2021

Great app, it does what it says and the support team it's one of the best, they always response fast, in a matter of minutes!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 25, 2021

I've been using this app for nearly a year and appreciate the hard work that has gone into developing it, it's made setting up my shop so much easier and given me lots of room to expand options and satisfy my customers. I'm excited that an update to the app is coming soon to help make it run even better. And the customer service has been fantastic, always replying within a day or two, walking me through things or fixing bugs, tweaking layout. Thank you!

Using app

Over 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

March 22, 2021

This app is great, it has most options and configurations to achieve what you need. But the best thing is the service they provide whenever something needs to be changed or adjusted. Simply the best customer service!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2021

I've used this app for years now for the various product options within my online shop and the customer service is always quick and supportive! Grateful for such a wonderful experience!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2021

The customer service team is extremely helpful in solving any problem I may have or figuring out how to make the app work for our store. Would highly recommend!

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 15, 2021

This app is instrumental for me and my store. It ticks absolutely every box I need for displaying products. Their tech support is brilliant. I had a query and within a few hours they had it fixed for me. I wouldn't be able to run my store without this app. If you're looking for a great app for displaying multiple product options then this is made for you.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2021

Used this app for various custom product options that required additional inputs (Photo upload, Custom Text, etc.) from customers. The support team was very helpful with getting us set up and ready to roll, plus acted quickly when we had some issues. Great team and great app if you're looking for that quick solution to your storefront.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2021

After weeks of searching for a Product Options app that would fit all my needs, I finally found this one. Easy to use and staff are very friendly, helpful and quick to respond. Highly recommend.

Using app

7 months

Total reviews

8

Average rating

5.0

5 / 5 Share

March 11, 2021

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

Store

chenna

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2021

The people at MageWorx have been amazing with customer service! I didn't want to deal with learning how to edit/add the code to make the app work so they did it for me super quickly. I messaged them on a weekend when I thought they would be closed and they got it done in less than 24 hours. They always respond really quickly to any issues I have and solve the problem for me in no time! The app itself is amazing as well. It has all the customizations that I would ever need. I've been using it for about a month now and it has made running my shop easier. No more getting frustrated about customers not reading the description and not leaving the information requested. Now all they have to do is pick an option from a drop down menu.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 5, 2021

Excellent app! Been using it for some time now. Started off having a few bugs but customer service is quick and helpful and Angelika is amazing. Moreover, when their app doesn't do something you need or has problems, they always look for way to improve it so don't hesitate to ask for what you need!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

1 / 5 Share

May 28, 2021

This app clones the all of listing variations and you get hundreds of copies. So messy. It can not be used with with spesific product discount. And its very hard to use eg. Facebook marketing because of copied listings. Instagram-Facebook shop feature is useless too... UPDATE: Newer version is still not avaliable. Few weeks, few months... It almost a year :) Cloned products are still a nightmare. No solution for this.

Using app

Over 1 year

Total reviews

3

Average rating

1.7

Developer Reply

Hello, Thank you for your feedback. We do understand your concerns and sorry for the app turned out to be too complicated. Our team is working on a new update for this app, which will significantly improve the approach of how the options are added to the products. We will get rid of these cloned products and will use the Shopify Variants functionality to add the options. The final product variant will be dynamically generated to reflect all chosen options. It will make all native Shopify features work correctly. Please feel free to try the app in a few weeks after this new version is launched. Thank you.

5 / 5 Share

Feb. 20, 2021

We've used this app for two sites, one that sells food and other that sells household products. It works great in both. You can set up any product option you want. Highly recommendable.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 19, 2021

I'll just come out and say it, its a badass app! Love it. Check out our use of it here. www.hytektools.com/fiber

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 16, 2021

this app is what I'm looking for all along, the customer service is top notch, helping me on every single details & very fast response! really recommended and very happy to use this app!

Using app

About 1 year

Total reviews

3

Average rating

5.0