All reviews

Rating Breakdown

  • 5
    87% (522 ratings)
  • 4
    4% (21 ratings)
  • 3
    1% (8 ratings)
  • 2
    3% (15 ratings)
  • 1
    5% (32 ratings)
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5 / 5 Share

Feb. 12, 2021

This app is exactly what I needed. And it is especially easy to use. I tried other apps like this but they are very confusing. The installation of this app is a pain in the **** BUT you can just request a free installation. This worked like a charm for me and was done on a sunday (wow thank you!)! I had some smaller issues afterwards but the support always fixed them quickly. Thank you - best service ever!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2021

Advanced Product Options has been great for our store. On top of the additional options it provides, the support team is incredibly responsive. They've helped implement the system and been very helpful with all requests

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2021

Super amazing customer support team! Always willing to help with updates and new installations. I use it to provide add ons options to my product offerings. Thank you!

Store

Yi Fang

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 5, 2021

Horrible experience with this app. We spent countless hours and lots of money installing and setting up hundreds of variant options, only to discover a critical feature limitation. You cannot use any discount codes with this app except for storewide codes. Want to run a sale on just one product, or one collection? Can't do it. This is a dealbreaker and we had to abandon the project after so much time and money. Also, the way the app functions, it creates a new product anytime someone purchases a new variant combination. This means managing the back end of your store will become very messy and cumbersome as you will have hundreds of "placeholder" products generated by the app. No help or refund from the developper for this, even though we are not able to use the app in our store. The discount code limitation should be clearly disclosed, as it is a critical function for many stores. The variant options LOOK nice, but the the feature limitations make it unusable.

Using app

2 months

Total reviews

9

Average rating

3.4

Developer Reply

Hello, We are truly sorry for the inconvenience you've faced with. Unfortunately, the current app working principle doesn't allow us to fix this issue on the spot. That's why we decided to reconfigure the app. It will no longer generate custom temporary products/clones and all the native Shopify features will work properly. But since this is not a regular app update, but a massive UI reconfiguration, the development process takes time. We constantly face new challenges while striving to make the app function perfectly. That's why delays in release happen. Please feel free to reach out to us directly to discuss the ways we could solve the conflict. Have a great day!

5 / 5 Share

Feb. 1, 2021

Amazing customer service, supper fast. Also the app looks very sharp and product add ons are very easy. I would highly recommend this app above other competitors.

Store

MYLRCO

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2021

I used this app to help distinguish different pricing depending on our customer's locations. There were quite a few things that needed changing and Alexey and the team have been nothing but lovely and made the changes (even when I was harassing them with about 8 different emails in the space of an hour) Couldn't recommend the app enough, and the support is even better. Thanks so much to Alexey, Angelika and the rest of the team!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2021

I get very fast service, Dmitry help for the installation and for the all issues i had. Every thing was smooth and app is working as it should. Really good application. Thank you very much Angelika and Dmitry.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 25, 2021

During the setup, I had some problems with getting the sub-products showing in the cart and in my 3PL software after the order was sent through, but Angelika and Dmitry helped me get it right and now everything is working perfectly. The support documentation could be improved a bit (for people like me that want to figure it out myself) but the support was so fast and good that it didn't really matter in the end. ★★★★★

Using app

12 months

Total reviews

1

Average rating

5.0

2 / 5 Share

Jan. 21, 2021

The app does what it offers. However there's an issue I have reported almost for a month is not solved - custom product is added more than once in the order. I have to manually check and refund for those overpaid. This is a serious bug but the developer fails to solve it.

Using app

About 2 months

Total reviews

8

Average rating

3.5

Developer Reply

Hi, We are sorry for the inconvenience you've faced with. We've finally managed to find the root cause of the issue - there were conflicts with items' removal in the cart. Now, this should be fixed permanently. Please feel free to reach out to us in case of any questions.

3 / 5 Share

Jan. 19, 2021

This is a great app if are NOT planning on creating DISCOUNTS on select products. This is due the the fact that any options you create that have an added charge will not be included at checkout. And for that serious flaw, we will be removing the app and choosing one that works with are $chargeable added options.

Using app

Over 2 years

Total reviews

5

Average rating

4.4

5 / 5 Share

Jan. 19, 2021

APO has amazing customer service! They have helped me install the app on two different themes for my store now. Customer service answers emails in a very timely matter and gets your requests done very quickly. I would highly recommend them to others.

Using app

About 1 month

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 16, 2021

There is some limitation and had to be creative to make it work properly with my coffee store but the customer support is incredible and the free installation is much welcome! If you plan to do a serious systemic store and don't want to struggle with price/size/weight variation on hundreds of item this app is for you, this will save you alot of time on the long term

Using app

4 days

Total reviews

6

Average rating

4.8

5 / 5 Share

Jan. 13, 2021

Very easy to use, not complicated like all the others I tried out. Has all the options I want and is organized in a simple way and no crazy connections that get hard to find and manage. They will do the install for you as well, I used this option and it was great.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2021

I had a hard time finding a product variant app that worked with my theme, and this app works perfectly! It also has a lot more features and options than most of the similar apps I looked at. Mageworx installed it for free and their customer service was fantastic - they were very friendly, answered questions quickly and helped me with tweaks. I'd definitely recommend this app and the Mageworx team!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2021

Helped me add a priced variant to my product that I had been trying to achieve for a very long time. Support was very responsive and installed the changed I needed. A+ work from them!

Store

CapMe

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 22, 2020

Just what I needed for some of our complex products. I still don't know how we would have done this without the app (in 20 minutes). I wish we could nest some of the options when we have multi-select (checkboxes) options.

Store

Ratebob

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2020

I used this app to reduce over 190 variants per item, to just 1 items, and track stock of it. Did what I needed and more. Templates are so powerful!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 16, 2020

We needed to add up to 18 options to some of our products and this was the answer! Our products are specialized and that means some things need to be adjusted and the tech support at MageWorx was top notch. They help me with things that I can adjust, and they fix things behind the scenes that I don't understand! Super fast and super friendly, and its included in the cost of the app! Love what this app has done for our business and how it has allowed us to generate more sales with the add on's we have put in front of our customers! Thank you so much MageWorx!!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2020

A great solution for a big problem, works great support is very helpful and responsive few small changes that need to be maid so it will be perfect but works great.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 9, 2020

The best app for product options out there. I've tried almost all of the most popular apps that aim to improve the options in your products, but none actually compare to the flexibility and range of options that this app offers. Especially at the price. Customer support can sometimes take a little longer than in other apps, but they are very resourceful and resolved all of my issues. All in all, after trying several other apps, none really compare to the quality, flexibility, and price that this one offers. The best in the game.

Using app

8 months

Total reviews

4

Average rating

5.0