All reviews

Rating Breakdown

  • 5
    87% (373 ratings)
  • 4
    3% (13 ratings)
  • 3
    2% (7 ratings)
  • 2
    2% (8 ratings)
  • 1
    6% (26 ratings)

Reviews with Text

  • 95% (407)
Review RSS Feed Review RSS Feed

3 / 5 Share

Jan. 19, 2021

This is a great app if are NOT planning on creating DISCOUNTS on select products. This is due the the fact that any options you create that have an added charge will not be included at checkout. And for that serious flaw, we will be removing the app and choosing one that works with are $chargeable added options.

Using app

Almost 2 years

Total reviews

5

Average rating

4.4

5 / 5 Share

Jan. 19, 2021

APO has amazing customer service! They have helped me install the app on two different themes for my store now. Customer service answers emails in a very timely matter and gets your requests done very quickly. I would highly recommend them to others.

Using app

About 1 month

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 16, 2021

There is some limitation and had to be creative to make it work properly with my coffee store but the customer support is incredible and the free installation is much welcome! If you plan to do a serious systemic store and don't want to struggle with price/size/weight variation on hundreds of item this app is for you, this will save you alot of time on the long term

Using app

4 days

Total reviews

6

Average rating

4.8

5 / 5 Share

Jan. 13, 2021

Very easy to use, not complicated like all the others I tried out. Has all the options I want and is organized in a simple way and no crazy connections that get hard to find and manage. They will do the install for you as well, I used this option and it was great.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2021

I had a hard time finding a product variant app that worked with my theme, and this app works perfectly! It also has a lot more features and options than most of the similar apps I looked at. Mageworx installed it for free and their customer service was fantastic - they were very friendly, answered questions quickly and helped me with tweaks. I'd definitely recommend this app and the Mageworx team!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2020

Just what I needed for some of our complex products. I still don't know how we would have done this without the app (in 20 minutes). I wish we could nest some of the options when we have multi-select (checkboxes) options.

Store

Ratebob

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2020

Advanced Product Options is an incredible app that our store uses to create product listings for Fireplaces, BBQs, and more! The people behind this app are incredibly helpful; I wish this quality of service was standard in the industry!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2020

We needed more intelligent options for our products. This app works great, easy to use and the support is amazingly fast and very helpful !

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2020

Great app that allowed me to easily manage all my product options and with the style options I could customize them to my needs. fast and helpful support. Highly recommended.

Store

LEOGANT

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 16, 2020

This app has worked great for us. Really appreciate the excellent and responsive support. Questions and issues have been addressed and resolved quickly. Also, when we were building a new regional store they were able to duplicate and transfer the options to the new store saving us a huge amount of time and money.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 13, 2020

Great app with plenty of possibilties! Support is amazing, and extremely helpful to get it exactly as I wanted it to be with very quick responses. Highly recommended!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 11, 2020

I tried to install this app myself and met some issues. The support team responded straight away and helped with a few issues and also styling changes. Very impressed with the app and it's various options as well as the excellent customer support I have recieved so far! Top Marks! :)

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 9, 2020

Using the basic Shopify plan for my start-up I had a complex set of product variants for my skirting boards that Shopify alone couldn't cater for. After searching the app market Advance Product Options was the clear choice. I installed it and it achieved exactly what I needed. As well as a great product, the support I've received when I've needed it for a few teething problems was superb with my queries answered quickly and efficiently. Highly recommended.

Using app

10 days

Total reviews

2

Average rating

5.0

1 / 5 Share

May 14, 2022

very bad & non-effective customer service, you can't trust them and they will make you lose customers & money.

Using app

Almost 3 years

Total reviews

5

Average rating

2.6

Developer Reply

Hello, We’re sorry to hear of your less-than-satisfactory experience with the app and hope you will accept our sincerest apologies. We do understand that the fact the app generates cloned product is a drawback of our app and that's why are working hard on its improvement. The update itself is almost ready. But we should also develop a migration tool that will allow us to move all our existing clients to the new version. The app will change a lot, it will have a new interface along with new features and new working principle. We are sorry that the collection issue is crucial for you and you can't wait anymore. In case of any questions please let us know.

5 / 5 Share

Nov. 5, 2020

Their customer service reply speed is Awesome and super super fast. Great Job! Hope you guys can keep it up

Store

H2 Hub

Using app

Almost 2 years

Total reviews

10

Average rating

5.0

3 / 5 Share

Nov. 1, 2020

This app may be good if they work at issues it has. And Customer Service gets an F- for they will leave you hanging without any kind of response at all. Really they need to first get app issues resolved and then they must work on Customer Service remember we pay you for a service you said you could provide. We didn't ask you for this app you made it I'm sure to make money so all I ask is that you give us what you said you would nothing more and nothing less.

Using app

17 days

Total reviews

6

Average rating

3.7

Developer Reply

Hello, Thank you for taking the time to write. I wanted to let you know how sorry we are for not being able to meet your expectations. Your ticket was in our dev queue under investigation before you deleted the app along with the collaborator access so that we weren't able to proceed. Here at Mageworx, we pride ourselves on our excellent customer service. And in this instance, we clearly dropped the ball. So please let us know if you decide to give the app another try, we'll do our best to make things right. Thank you.

5 / 5 Share

Oct. 29, 2020

Great product and fantastic service also, really good conditional logic too which most other apps lack or charge a fortune for

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2020

I tried 4 other apps before I found this one. It makes upselling and product options super clean looking at the time that the product is selected. It's exactly what I was looking for. I used their support to perfect the set up of my first item. They were awesome to work with and super responsive.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2020

I use this app in both of my shops and it is fabulous. Easy to use and great customer support. I have recommended it to friends as well.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello, We are incredibly grateful that you took the time out to leave us a 5-Star review. I will share this with our team to let them know to keep up the amazing work :) Thank you, once again, for your kind words. Have a wonderful day.

5 / 5 Share

Oct. 9, 2020

I'm using this app to personalize gifts and favours on my site. The app is user-friendly and the customer service is excellent!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hello, Thank you for this great feedback! We’ve really enjoyed working with you :) Do not hesitate to contact us if you have any questions or need our help. We will be happy to assist. Have a wonderful day.