APO Product Options, Variants
Add product options, & variants options w/ add-ons & grow...
Rating
4.6
feedback
457
chart
#754
All reviews
Review RSS Feed
Nov. 11, 2020
I tried to install this app myself and met some issues. The support team responded straight away and helped with a few issues and also styling changes. Very impressed with the app and it's various options as well as the excellent customer support I have recieved so far! Top Marks! :)
Nov. 9, 2020
Using the basic Shopify plan for my start-up I had a complex set of product variants for my skirting boards that Shopify alone couldn't cater for. After searching the app market Advance Product Options was the clear choice. I installed it and it achieved exactly what I needed. As well as a great product, the support I've received when I've needed it for a few teething problems was superb with my queries answered quickly and efficiently. Highly recommended.
May 14, 2022
very bad & non-effective customer service, you can't trust them and they will make you lose customers & money.
Hello, We’re sorry to hear of your less-than-satisfactory experience with the app and hope you will accept our sincerest apologies. We do understand that the fact the app generates cloned product is a drawback of our app and that's why are working hard on its improvement. The update itself is almost ready. But we should also develop a migration tool that will allow us to move all our existing clients to the new version. The app will change a lot, it will have a new interface along with new features and new working principle. We are sorry that the collection issue is crucial for you and you can't wait anymore. In case of any questions please let us know.
Nov. 5, 2020
Their customer service reply speed is Awesome and super super fast. Great Job! Hope you guys can keep it up
Nov. 1, 2020
This app may be good if they work at issues it has. And Customer Service gets an F- for they will leave you hanging without any kind of response at all. Really they need to first get app issues resolved and then they must work on Customer Service remember we pay you for a service you said you could provide. We didn't ask you for this app you made it I'm sure to make money so all I ask is that you give us what you said you would nothing more and nothing less.
Hello, Thank you for taking the time to write. I wanted to let you know how sorry we are for not being able to meet your expectations. Your ticket was in our dev queue under investigation before you deleted the app along with the collaborator access so that we weren't able to proceed. Here at Mageworx, we pride ourselves on our excellent customer service. And in this instance, we clearly dropped the ball. So please let us know if you decide to give the app another try, we'll do our best to make things right. Thank you.
Oct. 29, 2020
Great product and fantastic service also, really good conditional logic too which most other apps lack or charge a fortune for
Using app
4 days
Total reviews
1
Average rating
5.0
Oct. 20, 2020
I tried 4 other apps before I found this one. It makes upselling and product options super clean looking at the time that the product is selected. It's exactly what I was looking for. I used their support to perfect the set up of my first item. They were awesome to work with and super responsive.
Oct. 12, 2020
I use this app in both of my shops and it is fabulous. Easy to use and great customer support. I have recommended it to friends as well.
Hello, We are incredibly grateful that you took the time out to leave us a 5-Star review. I will share this with our team to let them know to keep up the amazing work :) Thank you, once again, for your kind words. Have a wonderful day.
Oct. 9, 2020
I'm using this app to personalize gifts and favours on my site. The app is user-friendly and the customer service is excellent!
Hello, Thank you for this great feedback! We’ve really enjoyed working with you :) Do not hesitate to contact us if you have any questions or need our help. We will be happy to assist. Have a wonderful day.
Oct. 9, 2020
I tried a few other product options apps, but advanced product options was by far the best. Also the support is super fast and competent.
Hello, Thank you so much for this review. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. Feel free to get back to us if you have any questions or need our help. We will be happy to assist.
Sept. 17, 2020
Advanced Product Options allowed us to set up (and properly charge customers for) custom options that are a pretty large part of our daily sales. MageWorx was very responsive to all requests and helped us get things set up and running properly.
Hello, We are thrilled to have you as part of the MageWorx family! Thank you for sharing your kind words with us. It means a lot to us and to our entire team! We look forward to serving you again soon! Have a great day!
Sept. 17, 2020
Great options tool, support is great and very, very fast! But it makes a clone of each product. can be automatically deleted after a while but still no good solution if you will use remarketing etc. Customers can't change an option anymore, if they click the product from the cart page, because it will link to the cloned product without options... I hope a solution will be found very soon
Hello, Thank you for your feedback. Yes, we understand your concern. At the very moment, our dev team is working on the massive UI reconfiguration, We'll change the way our options are added to products and get rid of those cloned products. We are doing our best to release this update as soon as possible. Have a great day.
Sept. 6, 2020
i recommend this app, very helpful and patient! i received an answer very fast all the time and was happy with the support.
Hello, Thank you so much for taking the time to rate our app! We truly appreciate it. Do not hesitate to contact us if you have any questions or need our help. We will be happy to assist. Have a wonderful day.
Sept. 4, 2020
Great App with lots of functionality. Fatalistic Support Team helped me install the app and really helpful to answer all my questions promptly!
Hello, We are thrilled to have you as part of the MageWorx family! Thank you for sharing your kind words with us. It means a lot to us and to our entire team! We look forward to serving you again soon! Have a great day!
Aug. 20, 2020
App completely working as expected, great and fast customer support. I can 100% recommend this App and the support team.
Hello, Thank you for the wonderful review and for taking the time to share your feedback with MageWorx. Our priority is customer service and we are ecstatic that we met that mark! Kind clients like you make our job a pleasure. Have a great day!
Aug. 4, 2020
The app helped me have custom SKUs for each product and the support team is top notch! Help within an hour multiple times!
Hello, Thank you so much for taking the time to rate our app! We truly appreciate it. Do not hesitate to contact us if you have any questions or need our help. We will be happy to assist. Have a wonderful day.
July 30, 2020
Great app if you want to give your customer choice. We almost offer bespoke design yourself lighting. So it's essential to our success Technical spouts it very fast and helpful
Hello, We are happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know. Have a great day!
July 29, 2020
the amount of customization you can add for product variants is outstanding support is top notch, i had a few problems and they were all solved in under 24 hours!
Hello, We are thrilled to have you as part of the MageWorx family! Thank you for sharing your kind words with us. It means a lot to us and to our entire team! We look forward to serving you again soon! Have a great day!
Feb. 9, 2021
Great app and even better customer service. Very responsive and they go over and above. The app is really straightforward to use. ***Update*** 10/2/2021 - again reached out and they solved my problem within 24 hours - cannot rate them highly enough
Hello, Thanks for taking the time to share your thoughts with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! Have a great day!
July 26, 2020
I use this app to allow customers to add embroidery or other customizations to their products. This App allows you to: charge per character have multiple templates which can 'overlap' add images for your custom options (font or color etc) Install was done by them & turn around was very quick Price is great! I used to have an app that charged 3 times as much with not even 1/2 the features & capabilities Doesn't seem to slow page load speed! My only critique is that they can work on upgrading the item assignment aspect to have more logic / automation.
Hello, Thank you so much for this review. We are so delighted that you rate our service as 5 stars as we strive to provide just that for all our customers. Feel free to get back to us if you have any questions or need our help. We will be happy to assist.