Advanced Shipping Manager

July 31, 2024

The support provided by Burt and ASM is second to none. Always very responsivee and they keep going until the issue is resolved. An usually it's not an issue...rather it's just me trying to do something and not knowing how to set-it-up!

July 17, 2024

This is the best shipping extension you can install! I would 100% recommend this app. The support team is amazing (Burt and Dan) and they work with you to personalize your setup so the app works around you rather than you working around the app. Keep up the amazing work and thanks for everything you do.

July 16, 2024

Lovely experience with the team! Helped figure out what we needed very quickly. Thanks!

July 9, 2024

My main product is sold by the square foot. Shipping it via UPS involves a large box to hold a tube with my product wrapped around it, and the weight for the box, the tube, plus the product (based on quantity). It's a complicated shipping calculation that needs the customer address and our linked UPS account. ASM handles this easily. On top of that, the support, usually Burt, to help users configure such details is domestic US support with expert, friendly people. One of the very best plug in apps for our store.

July 3, 2024

Advanced Shipping Manager has great out of the box features and streamlined functionality. The app setup is straightforward, easy to implement and covers all of our shipping needs.

June 19, 2024

Advance Shipping Manager works great. Been used for several years, ASM team always response to our questions promptly and take care of it. Highly recommended.

Jan. 5, 2024

Burt and the rest of the team at Advanced Shipping Manager are simply awesome! Quickly respond to my inquiries and help find solutions to all my shipping issues. Was selling on another platform and they were great there, moved over to Shopify and they are somehow even better! Their product is excellent and the team really knows how to support their customers. Highly reccommend!

Nov. 22, 2023

Always great and fast support. These guys are good.

Nov. 10, 2023

Advance Shipping Manager works great. Been using this for a few years. Customer service is the best. Thanks to Dan always on top of things and gets it done asap.

Oct. 1, 2023

Not only is the product flawless and works exactly as we expected, the level of support that we get is absolutely stellar. If you’re looking for a shipping calculator that actually works correctly and has the expertise behind it to make sure he continues to work. This is the product you want.

Sept. 22, 2023

FANTASTIC SUPPORT! Definitely recommend for comprehensive shipping solution. We have a very complex shipping logic and it takes care of it! BURT IS AN AMAZING CUSTOMER SUPPORT AND IS VERY ADEPT WITH THE SOFTWARE !!!

Sept. 22, 2023

We moved over to ASM after our current shipping app did not have all the functionality that we needed. Our shipping methods and setup was very complex, but Burt helped us move everything over into ASM and did extensive testing with us to make sure everything was working correctly. He put a lot of time in to help us and he was always quick to get back to me. A pleasure to work with and the app is running very smoothly on our site!

Sept. 7, 2023

We have a somewhat complex shipping setup that combines freight and small parcel shipping. This app has simplified running accurate calculations at checkout for our customers. The primary reason we went this route was the ability to integrate our shipping broker. The support that the ASM team provides is great. Burt and others have helped us get up and running. Thank you

Aug. 18, 2023

We've struggled using other shipping managers/cartonizers over the years and were getting very frustrated with the lack of features. Simple things like charging customers properly for shipments to Alaska and Hawaii or failing to cartonize large orders properly. Items that seemed pretty basic items for a shipping manager. We came across ASM and have been very happy with the experience so far. Not going to lie... It was a pretty big lift at the beginning in regards to setting up all our product dims, weights, harm codes, and shipping rules, but once it's all in place it works like a charm! My one constructive criticism for ASM would be to have clearer guidance during the setup process. Felt like I had to ask 100 questions. That being said... Their team has been extremely easy to get on the phone to answer questions and help solve our issues. Again, it's a simple thing... but communication has been a pain point we struggled with using other companies over the years. All in all... happy with the app.

Aug. 16, 2023

We have been using ASM for years, primarily to help us bring in our negotiated UPS SurePost rates that Shopify doesn't support. We also recently starting using their shipping rules and to offer free shipping on specific products. I can't say enough good things about the customer service provided, specifically by Burt. He is always super responsive, willing to work with whatever rep and information provided to him, in a timely manner to make sure our problems are solved. ASM will make sure you are set up correctly, answer all questions, and be there for troubleshooting whenever you need it!

July 6, 2023

ASM is very easy to setup and manage. The customer support is top notch and very responsive. Highly recommend!!!

June 9, 2023

Great App !! They make complex issues simple. their support is bar none. They go above and beyond to help. Initial setup is done for you.

April 6, 2023

The app works great! I have contacted support many times and Burt has been so helpful. If you are looking for a shipping rate solution I would highly recommend Advanced Shipping Manager.

March 31, 2023

Amazing support experience -- Burt has been so responsive. He helped us diagnose an issue with our database and helped us correct it, same-day. Great app and great support team to work with.

March 23, 2023

Very good app and works perfect. Fast support. Advanced Shipping Manager is a fantastic app to give your customer accurate shipping rates and to easily manage shipping rates across your products and regions.