All reviews

Rating Breakdown

  • 5
    78% (319 ratings)
  • 4
    3% (12 ratings)
  • 3
    2% (10 ratings)
  • 2
    2% (7 ratings)
  • 1
    15% (60 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 5, 2019

I have used this app for a few years. It has been mostly set and forget while consistently bringing in at least 3-4x ROAS...recommended!

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review 😃 We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime 😉

5 / 5 Share

June 4, 2019

Awesome app and customer service. Getting great results. Very pleased Beyond helpful! Eugene is incredible.

Using app

Almost 4 years

Total reviews

8

Average rating

4.5

Developer Reply

Thank you for those kind words, our team is so grateful and pleased to hear that you're enjoying the app 😊 ​ P.S. I will keep doing my best providing you with the excellent service 😉 Eugene

5 / 5 Share

May 31, 2019

I don't often take the time to write reviews but this app is incredible. As long as you have enough traffic coming through and your retarget ad copy is on point, you won't be disappointed. 5 stars all around.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! 😊 We appreciate a lot you taking the time to share your experience with RetargetApp 🎉

5 / 5 Share

May 29, 2019

Very good app, great results for my 3 shop. I recommend for any shop who want to increase results with retargetting.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for this great 5-star review. We appreciate that you put trust in RetargetApp and we will keep moving forward to making our service even better for you 😃

5 / 5 Share

May 25, 2019

Very good app, been using for 2 weeks now and already a lots of sales. Great customer service, and easy to contact.

Using app

About 8 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words! We’re so happy you find our customer service useful 😊. We’d love to continue increasing your sales and providing exceptional service to awesome customers like you 💚

5 / 5 Share

May 23, 2019

So far, I am super happy with the way this app is working. I am getting more sales that I wouldn't have had otherwise. I love the analytics and the information that I have received regarding my sales. Retarget is great!

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority, and we are committed to our customers 💚

5 / 5 Share

May 23, 2019

Seems like a pretty user-friendly app. Still within the 14 day trial period so it's hard to say if it's worthwhile yet. Only made 3 sales back so hopefully this picks up soon with more data.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2019

still waiting for the first month to complete before knowing how successful this will be. Will update again soon,

Using app

Over 3 years

Total reviews

3

Average rating

2.3

5 / 5 Share

May 13, 2019

I love this app! Is works fine and it's totally worth it, Excellent! I love this app! Is works fine and it's totally worth it, Excellent!

Store

Rompo

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review 😊

5 / 5 Share

May 12, 2019

After seeing this app recommended on youtube I tried it out and was super surprised by how well it's doing. I'm not very savvy with manual retargeting so this is a no brainer. Super impressed and super easy to set up. Keen to see how the month turns out :3

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you a lot for sharing such a positive experience 😃

5 / 5 Share

May 10, 2019

This app is working well for me. I've received a lot of orders just this week due to my customers clicking on my retarget posts.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review! We are pleased 😊 to hear you are doing well and have profited so much from your time using our app.

5 / 5 Share

May 7, 2019

So far so good! The new app & layout make it much easier to execute. Best retargeting app out there.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience with us. We are constantly trying to improve the service we deliver to our customers 😃

5 / 5 Share

April 29, 2019

So far so good - simple to use and we're at a little over a 5 ROAS in the first 2 weeks. If the trend continues it's an easy way to recover lost sales.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this great review 😃 We really appreciate you being our customer and helping to share the word about us. We’re here for you anytime 😉

2 / 5 Share

April 24, 2019

We used this app for over 3 years and loved the results. Their new pricing structure is almost double the original cost and we don't believe it is worth the additional cost. They sent no notification to existing clients about this cost change and it was definitely a shock to see. We may finally be saying goodbye to this app. Also, once we updated the app our results vanished which was super disappointing.

Using app

About 3 years

Total reviews

8

Average rating

4.5

Developer Reply

Thank you for your feedback, we appreciate your opinion. We have been working hard to make new RetargetApp the best solution for your advertising needs, and now we are sorry to hear that you are not satisfied with our most recent update. I would like to note that RetargetApp is not only a fully automated retargeting solution, now we offer more advertising tactics (prospecting ads, abandoned cart recovery ads, cross-sell, etc.) and personalized ad creatives. This is why we re-considered our billing system - it is now more streamlined and transparent. What’s more, we offer a 14-day free trial to try a new version of the app. Since we created an absolutely new campaign for you, your previous campaign results are not displayed on the in-app dashboard. However, these stats are not lost, we are always happy to provide you with detailed analytics for your previous campaign any time you may need it.

4 / 5 Share

April 20, 2019

It's easy to use, so far no sales attributed to the App after 14 days. This might be because the budget was too small or the other FB ads were not targeted well, will continue to experiment and let you know whats a good mix. I would say do not use this with a daily retarget budget of less than 20 dollars a day

Using app

2 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your lovely note 😃. We appreciate a lot you taking the time to share your experience with RetargetApp.

5 / 5 Share

April 19, 2019

The app is brilliant! And the customer service is also great. Look forward to the future with these guys

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We’re so happy you loved RetargetApp! 😃

5 / 5 Share

March 26, 2019

This is a great app, and the team behind it are brilliant. We don't need to worry about retargeting at all now, knowing that it's being taken care of behind the scenes.

Using app

Almost 4 years

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you 😎 Cheers!

3 / 5 Share

March 18, 2019

I used this App for 3 years and made a ton of money on it. The new update killed this wonderful app. I had money in the updated version for several days with 0 Sales. Not only does the new Algorithm is ineffective they now want a 200% increase in monthly payment. Tread cautiously with the new version. Update: The New version wiped away the 3 years of Data and has me starting fresh with no previous insight to go by Update 2: Customer Service responded and said it can take up to 1 week for Facebooks optimization to kick in. With this information I am now willing to give the app another go but i'm going to start off slow which is unfort going to set back the pace.

Using app

Almost 2 years

Total reviews

1

Average rating

3.0

Developer Reply

I’m sorry to hear that you were not happy with our most recent update. We have been working hard to make new RetargetApp the best solution for your advertising needs. RetargetApp is now not just a retargeting solution - we offer a full funnel of advertising tactics for your store. We help you find new customers with Prospecting and sell even more to existing customers with Cross-Sell. This is why we re-considered our billing system - it is more streamlined and transparent. An updated version of the app uses the audience tracked by RetargetApp pixel. The data hasn’t been lost - otherwise, you wouldn’t start delivering your ads right away after you’ve updated the app. If you need the stats for your previous campaign, we will gladly send them along. We are happy you decided to give RetargetApp another try. I hope you will see that with the smart budget distribution and your personal Success Manager providing improvement suggestions our app is highly beneficial for your business. If you have any other thoughts or feedback about the app, don’t hesitate to share them with us at [email protected].

5 / 5 Share

March 13, 2019

Best client support ever! I just started using it so I don't have any return yet about the retargeting campaigns But about the client support I have nothing bad to say Very efficient, fast and precise answers, make their app very convenient and smooth to use :)

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Wow! 😀 We are so blown away by your review. It made our day here at RetargetApp 👍

5 / 5 Share

March 13, 2019

Great Customer service. They quickly answered my emails and requests. Thank you for all your help !

Using app

Over 1 year

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for updating the review! It was our pleasure to assist with your request 😊