All reviews

Rating Breakdown

  • 5
    95% (873 ratings)
  • 4
    2% (22 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (12 ratings)
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5 / 5 Share

Jan. 20, 2024

I recently had the pleasure of experiencing exceptional customer service from AfterSell, and I feel compelled to share my positive experience. As a business owner, I understand the significance of transparency and accountability, and I must commend AfterSell's founder, Armon Shokravi, for going above and beyond to resolve an issue. I initially encountered a billing concern that led to a one-star review. However, Armon personally reached out, providing a detailed explanation of the situation and taking immediate steps to rectify the issue. This level of proactive communication and commitment to customer satisfaction is truly commendable. What sets AfterSell apart is not only the effectiveness of their app but also the integrity with which they conduct their business. As someone who has faced hidden charges with other Shopify apps, I was pleasantly surprised by AfterSell's transparency and the quick resolution of the matter. If you're a fellow business owner seeking a reliable and transparent app for your Shopify store, I highly recommend AfterSell. Thank you, Armon, and the entire AfterSell team, for setting a standard of excellence in customer service.

Store

ÁINE

Using app

7 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Jan. 17, 2024

I found the app easy to install and appreciated the offer to speak with an expert for free to set up a funnel. I am very pleased with the high level of customer support, quick response time and really helpful information and recommendations.

Using app

42 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 17, 2024

Great app and support team is extremely helpful and quick to respond.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

Great support and works as intended at competitive price!

Store

Ovolin

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2024

Patti from support was so helpful in addressing all my questions, and so swiftly. She provided great insights and recommendations on upsell strategies for our brand.

Using app

11 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 11, 2024

Using app

8 months

Total reviews

9

Average rating

4.8

4 / 5 Share

Jan. 9, 2024

App works well and has had a positive impact on sales. Customer support is excellent.

Using app

4 months

Total reviews

2

Average rating

4.5

1 / 5 Share

Jan. 8, 2024

Worst customer support ever

Using app

About 1 month

Total reviews

6

Average rating

4.3

5 / 5 Share

Jan. 8, 2024

Great service

Store

Valetta

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 27, 2023

These guys have been very helpful and great customer service - I'm a happy customer

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 27, 2023

Great customer service!

Store

Novae

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 26, 2023

My interaction with Patti was awesome! She was friendly, quick and very knowledgeable. We are new to Aftersell and this first experience with customer support was great! Very excited to dive further in and unlock all its powerful features with their help!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 23, 2023

So helpful and super fast service. I would recommend to everyone!

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 22, 2023

Incredible app, seemless and works perfectly. Also the customer service is 10/10, they always help me with implementation!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 20, 2023

I would recommend. The customer service was excellent!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2023

Very helpful support team. Just set up (very easy) and waiting to see the impact

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 18, 2023

C'est une très bonne application et le support est très réactif et bon

Store

Choupyx

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2023

Fantastic! Switched to AFTER SELL from another platform that was, in concept, similar. In reality, there is nothing similar about AFTER SELL and any other upsell/post purchase app we have ever used. The increase in performance was clear from set-up. Huge gains w AFTER SELL. But what also puts AFTER SELL in a league of their own is the hands on, pro-active customer service. They actually feel like a 'partner'. They not only support and help tremendously with any-set ups, questions, comments...But the AFTER SELL team (our superstar is Jackie!) actually proactively reaches out with optimization recos on their own. And so far, EVERY reco they have made has pushed our results higher and higher. This app AND THE TEAM is the !!!!

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

It used an app with all the features that we needed. Excellent support who added Czech language within a week!

Using app

22 days

Total reviews

6

Average rating

5.0