All reviews

Rating Breakdown

  • 5
    95% (878 ratings)
  • 4
    2% (22 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (12 ratings)
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5 / 5 Share

Dec. 20, 2023

I would recommend. The customer service was excellent!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2023

Very helpful support team. Just set up (very easy) and waiting to see the impact

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 18, 2023

C'est une très bonne application et le support est très réactif et bon

Store

Choupyx

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2023

Fantastic! Switched to AFTER SELL from another platform that was, in concept, similar. In reality, there is nothing similar about AFTER SELL and any other upsell/post purchase app we have ever used. The increase in performance was clear from set-up. Huge gains w AFTER SELL. But what also puts AFTER SELL in a league of their own is the hands on, pro-active customer service. They actually feel like a 'partner'. They not only support and help tremendously with any-set ups, questions, comments...But the AFTER SELL team (our superstar is Jackie!) actually proactively reaches out with optimization recos on their own. And so far, EVERY reco they have made has pushed our results higher and higher. This app AND THE TEAM is the !!!!

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

It used an app with all the features that we needed. Excellent support who added Czech language within a week!

Using app

22 days

Total reviews

6

Average rating

5.0

1 / 5 Share

Dec. 12, 2023

We were charged $14.99 for uninstalling the app during the trial period, after we felt it did nothing for our store, and it did nothing... complete unfair deceptive acts by the app owner... I'll be filing a complaint with Shopify

Using app

20 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi there! I just checked and it seems you initially installed AfterSell on March 23 2022, meaning your 30 day free trial would have expired by now. I'm going to reach out to our billing team to see if we can get this charge refunded to you due to this misunderstanding. Please keep an eye out for an email in regards to this. :) Thanks for the feedback!

5 / 5 Share

Dec. 11, 2023

Very fast and efficient service.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2023

App makes you bucket loads more money. I had an issue with the Thank You page offer, but one of their support members Alex was really helpful, even giving me access to a beta feature that was not yet released so that I could get exactly what I wanted. 5 stars.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 4, 2023

I literally just got on this app and Patti was there to help me right away. She created the funnel and sent me a step by step video. I really appreciate her friendliness and complete help. I am excited to see how this will help my store. Can't wait!

Using app

About 1 hour

Total reviews

10

Average rating

5.0

4 / 5 Share

Dec. 4, 2023

Using app

6 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 4, 2023

I recently installed the app on my Shopify store, am pleased to know the benefits of using the app. I highly recommend the app to increase sales.

Using app

About 1 month

Total reviews

2

Average rating

5.0

4 / 5 Share

Dec. 3, 2023

Love the customer support from Patti! Only such a shame that it doesn't support Ideal/Klarna

Using app

17 days

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for your honest review! :) Unfortunately it's true that all post-purchase apps don't support these payment methods, as Shopify's Post-Purchase API doesn't support it. As soon as Shopify supports these payment methods, AfterSell will too! I hope you enjoy your time with the app, please let us know if you have any questions or concerns!

5 / 5 Share

Dec. 2, 2023

Great functionality, pricing, and customer service!

Store

Rotten

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2023

Free money for any store owner. Great customer service as well

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2023

Weve just moved to shopify plus and aftersell seems like a great option. There was a small tech issue initially but Lillian was quick to fix it. Looking forward to seeing the results over the next few months.

Using app

8 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 29, 2023

Great app + great support! Been using for a while now, super simple to create upsells etc...

Using app

7 months

Total reviews

6

Average rating

4.3

5 / 5 Share

Nov. 28, 2023

Reached out with a question/ concern of an add on not working. Got a quick reply and lillian helped me with it.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 26, 2023

love how the helpful customer support created a special video for me to explain carefully how a certain feature works. 10/10

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 26, 2023

Wonderfully, quick, clean cart. Has everything you need to customise it for your store, and the support is amazing. I had a few questions that were answered in minutes over a weekend. And, a minor conflict caused by our theme, which was easily resolved for us in less than an hour.

Using app

19 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Nov. 22, 2023

The help from Patti was amazing and I'm loving AfterSell so far!

Store

ManiGlo

Using app

5 days

Total reviews

3

Average rating

5.0