Aftersell Post Purchase Upsell
All reviews
Great app, great customer support - managed to find a custom solution for my issue.
Thank you so much for the kind words! 😊 We're thrilled to hear that you’re enjoying the app and that our customer support team was able to find a custom solution for your needs. If you ever need anything else, we’re always here to help. 💬✨
Dom was very fast to respond and very kind and helpful! Thank you!
Thank you so much for the kind words! 😊 We're thrilled to hear that Dom was quick to respond and provided helpful, friendly support. We'll be sure to pass along your thanks, messages like this mean a lot to the team! 💬✨
Thank you so much for taking the time to leave us a kind review! We look forward to continuing to work with you in the future 💛
Brilliant app when it works! Which it never did.
Hi there, We’re really sorry to hear that your experience with the app didn’t go as expected. That’s definitely not the impression we want to leave, especially when we know how valuable the app can be when it’s running smoothly. A member of our team has already reached out to you via email to offer support, so please feel free to reply there, we’re ready and happy to assist. Thank you for your feedback, and we hope we can turn this around for you! 💬✨
Patti was very helpful, will revert shortly when I see results.
Thank you so much for the kind words! 😊 We're glad to hear Patti was able to help out. Feel free to reach out anytime! We're looking forward to hearing how things go once you see the results! 💬✨
best help ever:)
Thank you! 😊 That means a lot to us! We're so glad we could help! If you ever need anything else, we're just a message away. 💬🌟
The support team at AfterSell was excellent — quick to respond and even sent me a custom video that walked me through my exact issue.
Thank you so much for the kind words! 😊 We're thrilled to hear that the AfterSell support team was able to help quickly and provide a custom video to walk you through everything! That’s the level of service we always aim for! If you ever need anything else, we’re just a message away. 💬✨
very food
Thank you so much for taking the time to leave us a nice review! We really appreciate it and look forward to continuing to work together 🚀
Thank you so much for taking the time to leave us a nice review! We really appreciate it and look forward to continuing to work together 🚀
Thank you so much for taking the time to leave us a nice review! We really appreciate it and look forward to continuing to work together 🚀
Beste appen jeg har brukt. Anbefales! Utstrålende kundeservice av Brandon.
Tusen takk for den fantastiske tilbakemeldingen! 🌟 Vi er kjempeglade for at du liker appen og setter pris på kundeservicen vår. Brandon blir superglad for å høre dette! 🙌 Bare si ifra hvis du trenger noe mer – vi er alltid her for å hjelpe deg 😊💬
Amazing support which is always crucial when dealing with e-com SaaS. You get free set up by somebody from the Aftersell team. I got Laura and couldn't be happier. Regarding revenue I will have to wait but I don't doubt that it will help a lot!
Thank you so much for the thoughtful feedback! 😊 You're absolutely right, solid support makes all the difference when it comes to e-com SaaS, and we're so glad to hear you had a great setup experience with Laura! She's fantastic, and we'll be sure to pass along your kind words 💬✨ We’re excited to see how things go for you on the revenue side, fingers crossed for great results, and we’re always here if you need anything along the way! 🚀
Easy to create funnels.
Thanks so much for the feedback! 😊 We're glad to hear you're finding it easy to create funnels, that's exactly what we aim for! If there's anything we can do to improve your experience, we'd love to know! Please don't hesitate to reach out anytime 💛
Thank you so much for taking the time to leave us a kind review! We're looking forward to continuing to work with you 🚀
Helped us improve our revenue very quickly, also the support is excellent.
Thank you so much for the kind words! 😊 We're thrilled to hear that the app helped boost your revenue quickly and that you've had a great experience with our support team. We're always here if you need anything and are excited to keep supporting your growth! 🚀💬
Excellent customer service! Hailey was perfect! thank you so much!
Thank you for the lovely feedback! 😊 We're so happy to hear Hailey took great care of you, she truly is amazing! We'll make sure she sees your kind words. If you ever need anything else, we're always here to help! 💬✨
A+ customer support. Fast responses and easy solutions. Nothing but positives to say about using AfterSell
Thank you so much for the glowing review! 🌟 We're thrilled to hear you've had such a positive experience with AfterSell and our support team. Fast responses and easy solutions are exactly what we aim for! If you ever need anything, we're always here to help. 💬😊
It's pretty straight forward with some useful features. It's a little convoluted with creating, activating, and then activating again inside the theme, but it works. The checkout options are nice. They could use some more customization and freedom when it comes to recommendations, but it's not bad at all. The biggest issue is features being activated that can't be deactivated because of their paywall. For example, when integrating the app, you follow the recommended steps provided by the app. Since it's your first time using it, you go by what the developer recommends. Part of that integration is selecting Aftersell in your post-purchase page. What you don't know is that the Post-Purchase Funnels are behind a paywall, so when you finish the trial and stick with just the checkout plan, you cannot access post-purchase funnels to turn them off. Now, I have orders that are set to "hold" before fulfillment because of a setting I can't turn off. Removing Aftersell from post-purchase page hopefully stops this, but is still injecting code into my theme that's not being used - creating code bloat. Even customer service can't deactivate them - they just tell you to remove it from post-purchase in checkout settings. Feels a little weird and sketchy that Aftersell themselves can't turn it off permanently without me paying. I'll probably move on to another checkout app. I've used a large amount of apps on Shopify and have never seen a reverse pay wall at the expense of the user.
Changed the cost without notice. $9 > $34.99 It was a good app, but there are ones out there just as good, if not better.
Very happy with this app so far! I just installed it and chose the option to have them set it up for me. Hailey handled everything very quickly and was very thorough and friendly. Definitely appreciate it and look forward to seeing the results!
Thank you so much for the kind words! 😊 We're thrilled to hear you're off to a great start with the app and that Hailey made the setup process smooth and friendly. She’ll be so happy to hear your feedback! We're excited for you to see the results too, don’t hesitate to reach out if you need anything along the way. 🚀💬
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