Aftersell Post Purchase Upsell
All reviews
Review RSS feed
Good customer service. Thank you Jacinda
Please refund my money. This app charges customer twice every time. People started to advise their Bank it's a fraudulent. Not recommended. Please refund.
Hi Artronauts! Thanks for leaving us your honest thoughts about the app. You should receive an email from us shortly to discuss your billing concerns! In regards to having the customer charged twice... It sounds like your customers may be getting offered the same product they've already purchased. This may cause confusion, causing the customer to believe you're offering a discount on their existing purchase rather than adding an additional item to the order. To prevent this confusion, we recommend: 1. Changing the text in the offer to emphasize an additional product is being added 2. Ensure your CTA button's text makes it clear a purchase is being made (i.e. "Buy Now", "Add Product to Order") If confusion continues after this, we recommend ensuring the upsell product being offered is not a product already contained in the order. If you have any other questions, or need more feedback on your upsell setup, please feel free to reach out to our Customer Support team in the live chats on the bottom right of the app. Or by emailing [email protected] Thank you so much, hope you have a great week!
Easy to setup and great for adding incremental profit to your business!
Thanks for the honest review Candy Claws, we really appreciate it! 🤩 We also appreciate your loyalty too, you've been with us for a long time now! Feel free to reach out at any time if you have any feedback or concerns. - The AfterSell Team
Great app! Mark was very helpful! He was quick to respond and very kind. Would recommend to everyone. 10/10
Thanks for the honest review! Happy to hear Mark was so great and helpful, I'm sure he'll be overcome with joy once he sees this awesome shoutout! Feel free to reach out at any time if you have any feedback or concerns. - The AfterSell Team
This app makes me free money in the background. This is a brand new store and we've generated an additional $1k revenue that would have been left behind before. The app is also incredibly easy to use, and seems to be the cheapest PPU up around.
Thanks for the honest review! "Free money in the background" is the most underrated comment of the year. We love to hear it! 😍 Feel free to reach out at any time if you have any feedback or concerns. - The AfterSell Team
Excellent support
Thank you! What an Excellent review! Feel free to reach out at any time if you have any feedback or concerns. - The AfterSell Team
Good app, needs some UI changes. But gets the job done. I needed support and it was very helpful, Lillian created custom video instructions for some issues and help I needed. Thanks again to Lillian!
Thanks for the honest review on our UI/UX! Really happy to hear Lillian was also super helpful, we love shoutouts! We'd love to hear any feedback you have on our UI, feel free to send it to our Customer Support team and we'll forward it to the product team! - The AfterSell Team
I needed quick clarification regarding an Aftersell order I received, John was very helpfull to walking me through my settings and helped me to understand were the issue was...
Easy to use and intuitive. Robust selection of trigger conditions. Great and responsive support team. Always helpful, very knowledgable.
So far, our experience has been great. Their customer service is excellent.
Great! Really easy to use and a good app. No issues.
very simple and intuitive. works and good customer support.
10/10 support.Super friendly, helpful. Patti sent Loom videos so I could get a real handle on everything. Best support ever
Great app and amazing customer support. Hailey was super helpful and answered everything very fast. Highly recommended :))
very helpful support that helped me solve my problem instantly. Lovely experience
Our company has been paying for this app for a while and looking at the data it has done absolutely nothings for us. I feel like it is a waste of money and only really works for sites that sell items that are priced low.
I recently started using AfterSell Post Purchase Upsell for my e-commerce store, and I couldn't be happier with the results! The integration process was seamless; it connected effortlessly with my existing platform, allowing me to get started quickly. The customizable upsell offers are a game-changer. I was able to create tailored suggestions that perfectly complemented my customers' initial purchases. This personalization not only enhanced the shopping experience but also significantly boosted my average order value. I’ve noticed a marked increase in sales, and my customers appreciate the recommendations. The user interface is intuitive, making it easy to track performance metrics and run A/B tests on different offers. I love being able to see what resonates best with my audience and adjusting my strategy accordingly. Plus, the automated follow-up emails have been a great addition, reminding customers of the upsell offers they might have missed. Support from the AfterSell team has also been impressive. They’re responsive and offer plenty of resources to help optimize my campaigns. Overall, AfterSell has transformed my post-purchase process and has been instrumental in growing my revenue. I highly recommend it to any e-commerce business looking to maximize their sales potential!
Great app, with a long enough free-trial for you to test it for your online shop. Above all, great customer support, especially if you're not really a Shopify expert; they helped with my rather "basic" questions in real-time support. All in all, easy to setup app, works like it should; very happy!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.